Warranty; Terms And Conditions; Exclusions - Mitsubishi Electric CAHV-P500YA-HPB Instruction Manual

5. Warranty

[1] Terms and Conditions

The unit is covered by the warranty for a period of 1 year from the date of installation. Only the affected
parts or the parts authorized by Mitsubishi Electric on the compressor and the heating unit will be
replaced free of charge. Malfunctions resulting from the use of unit as listed below shall not be covered
even during the warranty period.

[2] Exclusions

(1) Damages resulting from incorrect selection of units or system design problem
Damages resulting from improper installation that deviates from the instructions and precautions
detailed in this manual.
Damages resulting from a selection of unit with a capacity that is obviously too large or too small
relative to the heating load of a given application.
(2) Damages resulting from making an unauthorized alteration, defeating the safety feature of the
protection device to stop the unit, or failing to interlock the operation of the pump with the unit.
(e.g., Damages inflicted to the heat exchanger caused by an operation of the unit without operating
the pump or continued operation of unit after a problem has occurred)
(3) Damages resulting from the use of unit outside of the specified outlet temperature, outside
temperature, or cold water flow rate ranges. Damages resulting from using the type of power source
other than the specified type (capacity shortage, voltage shortage, voltage imbalance).
(4) Damages resulting from inadequate operation, adjustment, and maintenance
a. Damages resulting from short-cycling of the compressor (cycle length shorter than 5 minutes)
b. Damages resulting from inadequate maintenance (e.g., shortage of water flow due to clogged
pipes, degradation of water quality, and salt damage)
c. Damages resulting from low-quality water (corrosion of heat exchanger)
(5) Act of God or fire
(6) Improper installation or improper selection of installation site
a. Damages resulting from chemicals and other corrosive substances on site
b. Damages resulting from careless handling during installation
c. Damages resulting from neglecting to address the installation problem that had been pointed out
by Mitsubishi personnel
d. Damages resulting from a poorly built foundation or frame
(7) Damages resulting from improper installation, misuse, improper adjustment, and lack of proper
maintenance shall not be covered by the warranty. Mitsubishi Electric shall not be held liable under
any circumstances for any secondary damage that may result from malfunctions of the heat pump,
such as loss of sales. Consult a Mitsubishi agent regarding purchasing coverage.
(8) The unit described in this manual is designed for use in Japan, and the contents of this manual are
applicable only in Japan.
Mitsubishi Electric does not provide maintenance/repair services for the units used outside of Japan.
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