The Benchmark Scheme Guarantee - Heatrae Sadia Megaflo Eco SystemFit 145sf Instructions Manual

the Megaflo product are authorised Megaflo spare parts.
• The factory fitted temperature and pressure relief valve have not been tampered with or removed.
• The Megaflo product has not been subject to misuse or neglect.
• The Megaflo product has only been used for the storage of wholesome water. Should another substance be put through the
product, the warranty will be invalid unless it is part of a disinfectant procedure carried out in accordance with BS EN 806.
• The Megaflo product has not been subjected to frost or freezing temperatures (except for solar collectors which are designed
for external installation).
• The Benchmark™ commissioning checklist service record, included in the Megaflo installation instructions has been
completed.
• Regular maintenance has been carried out by a competent person/, an approved engineer from Heatrae Sadia or any
other part of the Baxi Group Baxi Customer Support approved engineer in accordance with the requirements set out in the
maintenance section of the installation instructions.
• Access is available, at reasonable times and upon reasonable notice, to the Megaflo product to allow for any inspection repair
or replacement.
• The product is registered within 60 days of purchase. This can be done by telephone, online or by using the registration form
provided with the product.
• Evidence of purchase (for example a receipt or delivery note) and date of supply is submitted when making a claim.
• The Megaflo product has not been affected by any cause beyond our reasonable control including, without limitation: an
act of God, explosion, flood, fire or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of
government intervention; a third party act or omission including theft or malicious damage; failure by you to give us a correct
delivery address or notify us of any change of address.
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If any of the following situations occur, the Megaflo Lifetime Warranty* will not apply:
• Any wilful or accidental damage caused by your negligence
• Damage caused as a result of scale.
• Installation not in line with the installer and user manuals provided,
• Failure to comply with installation instructions (whether oral or in writing),
• Misuse of the Megaflo product or alteration of the Megaflo product not in accordance with the requirements set out above.
• Defects which are not reported to us outside of the warranty period on 0344 8711535 or customer.support@baxi.co.uk
• Any third party repair or replacement costs unless those costs have been agreed and authorised by Baxi Customer Support or
Heatrae Sadia in writing prior to incurring the costs.
• In relation to the Megaflo Commercial Lifetime Warranty only, we will not be liable for any indirect and consequential losses
and any loss of earnings, loss of business, or losses in relation to stress and inconvenience, howsoever caused.
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