Dell SC180 Owner's Manual

Expansion enclosure
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Dell Storage Center
SC180 Expansion Enclosure
Owner's Manual
Regulatory Model: E11J
Regulatory Type: E11J001

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Summary of Contents for Dell SC180

  • Page 1 Dell Storage Center SC180 Expansion Enclosure Owner's Manual Regulatory Model: E11J Regulatory Type: E11J001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.
  • Page 3: Table Of Contents

    SC180 Expansion Enclosure Back-Panel Features and Indicators ............10 SC180 Expansion Enclosure EMM Features and Indicators ..........11 SC180 Expansion Enclosure Fan Module Features and Indicators ............12 SC180 Expansion Enclosure PSU Features and Indicators ....................12 SC180 Expansion Enclosure Drives 2 Replacing SC180 Components................
  • Page 4 Replacing Rack Rails ......................31 Post-Replacement Procedures ............... 31 Start Up the Storage System and Expansion Enclosure ..............31 Sending Diagnostic Data Using Dell SupportAssist ..................31 Contact Dell Technical Support Services 3 Troubleshooting SC180 Components............32 ......................32 Troubleshooting Fan Modules ........................32 Troubleshooting PSUs .......................32...
  • Page 5: About This Guide

    Preface About this Guide This guide describes how to perform service and maintenance on an SC180 expansion enclosure. Revision History Document Number: MV429 Revision Date Description March 2015 Initial release Audience The information provided in this Owner’s Manual is intended for use by Dell end users.
  • Page 6 Storage Center via the PowerShell interactive shell, scripts, and PowerShell hosting applications. Help for individual cmdlets is available online. • Dell Storage Client Administrator’s Guide Provides information about the Dell Storage Client and how it can be used to manage a Storage Center. • Dell Enterprise Manager Administrator’s Guide Contains in-depth feature configuration and usage information •...
  • Page 7: About The Sc180 Expansion Enclosure

    The SC180 connects directly to the SAS ports on the back of the storage system. SC180 Expansion Enclosure Overview The SC180 is a 5U SAS expansion enclosure that supports up to 84 internal 3.5‐inch hard drives installed in a two‐drawer, three‐row, 14‐column configuration.
  • Page 8 (not operational) • Module Fault: Amber when there is a hardware fault (additionally, an LED may be lit on a PSU, drawer, DDIC, fan module, or IO module indicating the part at fault) About the SC180 Expansion Enclosure...
  • Page 9: Sc180 Expansion Enclosure Back-Panel Features And Indicators

    DDIC LEDs) will flash when the expansion enclosure indicator is set to On in Storage Client. SC180 Expansion Enclosure Back-Panel Features and Indicators The SC180 back panel shows power, connectivity, and fault indicators. Figure 2. SC180 Back-Panel Features and Indicators About the SC180 Expansion Enclosure...
  • Page 10: Sc180 Expansion Enclosure Emm Features And Indicators

    Controls power for the expansion enclosure. There is one switch for each power supply. SC180 Expansion Enclosure EMM Features and Indicators An SC180 expansion enclosure includes two Enclosure Management Modules (EMMs) in two Storage Bridge Bay (SBB) interface slots. Figure 3. SC180 EMM Features and Indicators...
  • Page 11: Sc180 Expansion Enclosure Fan Module Features And Indicators

    Green (flashing) — Connected plus activity indicators • Off — Not connected SC180 Expansion Enclosure Fan Module Features and Indicators SC180 expansion enclosures include five fan modules in five interface slots. Figure 4. SC180 Fan Module Features and Indicators Item Control/ Icon...
  • Page 12: Sc180 Expansion Enclosure Psu Features And Indicators

    SC180 Expansion Enclosure Drives Dell Enterprise hard disk drives (HDDs) and Enterprise Solid-State Drives (eSSDs) are the only drives that can be installed in an SC180 expansion enclosure. If a non-Dell Enterprise drive is installed, Storage Center prevents the drive from being managed.
  • Page 13 Amber — Drive fault Amber (flashing) — Flashes in one second intervals when drive or enclosure indicator is set to On in Dell Storage Client. With the drive indicator, the containing drawer fault LED will also flash; with the enclosure indicator, all drives’ and both drawers’...
  • Page 14: Replacing Sc180 Components

    Always follow these safety precautions to avoid injury and damage to Storage Center equipment. If equipment described in the document is used in a manner not specified by Dell, the protection provided by the equipment may be impaired. For your safety and protection, observe the rules described in the following sections.
  • Page 15: Electrical Safety Precautions

    WARNING: Disconnect power from the expansion enclosure when removing or installing components that are not hot-swappable. When disconnecting power, first power down the storage system using the Dell Storage Client and then unplug the power cords from all the power supplies in the expansion enclosure.
  • Page 16: Pre-Replacement Procedures

    NOTE: To ensure proper expansion enclosure cooling, hard drive blanks must be installed in any hard drive slot that is not occupied. Pre-Replacement Procedures Perform the procedures described in this section before replacing a component of an SC180 expansion enclosure. Sending Diagnostic Data Using Dell SupportAssist Use Dell SupportAssist to send diagnostic data to Dell Technical Support Services.
  • Page 17: Replacing Psus

    Replacing PSUs The SC180 expansion enclosure supports two hot-swappable power supply units (PSUs). If one unit fails, the second unit continues to provide power to the expansion enclosure. Identifying the Failed PSU To determine which power supply unit (PSU) failed, use the Dell Storage Client.
  • Page 18: Replacing A Psu

    Prerequisites Use SupportAssist to send diagnostic data to Dell Technical Support Services. Contact Dell Technical Support Services to let them know that you are performing a repair. About this task You can replace power supply units one at a time without shutting down the expansion enclosure.
  • Page 19 Connect the power cable to the power supply unit and make sure the cable is plugged into a power outlet. Secure the power cable using the clip. Figure 10. Securing the Power Cable Press the power switch to turn on the PSU. Replacing SC180 Components...
  • Page 20: Replacing Cooling Fan Modules

    When the PSU is functioning properly, the Power OK indicator turns green and the PSU fault and AC fault indicators are off. In the Dell Storage Client, make sure that the replacement PSU is recognized and shown as up and running.
  • Page 21: Replacing A Cooling Fan Module

    Prerequisites Use SupportAssist to send diagnostic data to Dell Technical Support Services. Contact Dell Technical Support Services to let them know that you are performing a repair. About this task You can replace cooling fan modules one at a time without shutting down the expansion enclosure.
  • Page 22 Battery fault and Fan fault LEDs are off. In addition, the cooling fan status indicator turns green in the Dell Storage Client. In the Dell Storage Client, make sure that the replacement fan module is recognized and shown as up and running.
  • Page 23: Replacing Hard Drives

    In an SC180 expansion enclosure the drives are installed in a two‐drawer, three‐row, 14‐column configuration. The drive slots are numbered 1–42 in the top drawer and 43–84 in the bottom drawer. Dell Storage Client identifies drives as XX-YY, where XX is the number of the unit ID of the expansion enclosure, and YY is the drive position inside the expansion enclosure.
  • Page 24: Replacing A Hard Drive

    Hard drives can be replaced one at a time without shutting down the expansion enclosure. Steps Find the SC180 and drawer containing the failed drive. The drawer fault LED will be lit. CAUTION: Before opening a drawer, ensure that the Dell Storage Client does not display a temperature warning.
  • Page 25 Drawer latches (2 per drawer) Drawer (2 per chassis) CAUTION: If the SC180 operates for too long (depending on altitude) with drive drawers open, the enclosure can overheat, causing potential drive failure and data loss. Such use may invalidate the warranty.
  • Page 26 28 (one full, front row in the top drawer and one full, front row in the bottom drawer), the number of populated rows between drawers must not differ by more than one. Populate the rows from the front to the rear of the enclosure. Replacing SC180 Components...
  • Page 27: Replacing An Enclosure Management Module

    Let go of the releases and push the drawer the rest of the way in until it clicks shut. In the Dell Storage Client, make sure that the replacement hard drive is recognized and shown as up and running. If the Dell Storage Client informs you that there are unassigned disks, see the Dell Storage Client Administrator’s Guide for instructions on managing unassigned disks.
  • Page 28: Identifying The Failed Enclosure Management Module

    Identifying the Failed Enclosure Management Module To determine which EMM failed, use the Dell Storage Client. Click the Hardware tab. In the Hardware tab navigation pane, select the Storage Center. In the Hardware Alerts area, find the hardware alert that identifies the enclosure with the failed EMM (IO Module).
  • Page 29: Replacing An Enclosure Management Module

    Replacing an Enclosure Management Module Use this procedure to replace a failed EMMs. Prerequisites Use SupportAssist to send diagnostic data to Dell Technical Support Services. About this task EMMs can be replaced one at a time without shutting down the storage system.
  • Page 30: Replacing Rack Rails

    Rack rails are used to install the SC180 expansion enclosure into a rack. Prerequisites Use SupportAssist to send diagnostic data to Dell Technical Support Services. Contact Dell Technical Support Services to let them know that you are replacing the rack rails. Shut down the expansion enclosure and expansion enclosure. About this task NOTE: Replacing rack rails must be performed during a scheduled maintenance window when the Storage Center system is unavailable to the network.
  • Page 31: Post-Replacement Procedures

    NOTE: Always turn on the expansion enclosure before turning on the storage system. Turn on the storage system by pressing the power switches on the PSUs. Use the Dell Storage Client to make sure the replacement part is recognized and shown as up and running.
  • Page 32: Troubleshooting Sc180 Components

    Troubleshooting SC180 Components This section contains basic troubleshooting steps for components inside the SC180 expansion enclosures. Troubleshooting Fan Modules Use these steps to troubleshoot fan modules. Check the status of the fan module using the Dell Storage Client. Determine the status of the fan module LEDs.
  • Page 33: Troubleshooting Emms

    Remove the EMM. b. Verify that the pins on the backplane and the EMM are not bent. If any pins are bent, do not attempt to correct them, instead, contact Dell Technical Support Services for further instruction. c. Reinstall the EMM.
  • Page 34: Sc180 Technical Specifications

    SC180 Technical Specifications This section contains technical specifications of the SC180 expansion enclosure. Technical Specifications The technical specifications of the SC180 expansion enclosure are displayed in the following tables. Drives SAS hard drives Up to 84 3.5-inch SAS hot-swappable hard drives (6.0 Gbps)
  • Page 35 One single-color LED indicator for power status Power Supplies AC power supply (per power supply) Wattage 2.8 kW Voltage 200–240 VAC (16 A) Heat dissipation 191-147 W Input frequency 50/60 Hz Max input power 1791 VA Input current 7.4 A@241 VAC SC180 Technical Specifications...
  • Page 36 NOTE: Maximum 35°C up to 2134 m (7000 ft), derate to 30°C for 2134 m to 3000 m (7000 ft to 10,000 ft). Storage –40° to 70°C (–40° to 158°F) with a maximum temperature gradation of 20°C per hour Relative humidity SC180 Technical Specifications...
  • Page 37 NOTE: Maximum 35°C up to 2134 m (7000 ft), derate to 30°C for 2134 m to 3000 m (7000 ft to 10,000 ft). Storage –300 m to 12,192 m (–1000 ft to 40,000 ft) Airborne Contaminant Level Class G2 or lower as defined by ISA-S71.04-1985 SC180 Technical Specifications...

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