Bose SOUNDLINK REVOLVE Owner's Manual page 28

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T R O U B L E S H O O T I N G
Symptom
No sound
No sound from a
cabled device
Poor sound quality
Poor sound quality
from a cabled
device
Audio plays from
the wrong device
(when two devices
are connected)
Speaker powers off
2 8 - E N G L I S H
Solution
• On your mobile device, turn the Bluetooth® feature off and then on.
Remove your speaker from the Bluetooth list on your device. Pair your
device again.
• Increase the volume on your speaker, your device and music source.
• Make sure voice prompts are on. Press the Bluetooth® button to hear
the connected mobile device. Make sure you are using the correct
device.
• Use a different music source.
• Pair a different device (see page 17).
• If two devices are connected, pause your other device.
• Power on the device and play music.
• Increase the volume on your speaker and device.
• Press and release the Input mode button
glows white.
• Use a different cable.
• Connect a different device.
• Use a different music source.
• Pair a different device (see page 17).
• If there are two devices connected, disconnect the second device.
• Increase the volume on the device.
• Check device audio settings.
• Increase the volume on your speaker and device.
• Use a different cable.
• Connect a different device.
• Check device audio settings.
• Make sure voice prompts are on. Press to hear the connected
device(s). Make sure you are using the correct device.
• Pause or quit the music source on the device playing music.
• Disconnect the second device.
• If using a cabled device, increase the volume on your device.
• Disable auto-off (see page 20).
until the Input indicator

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Questions and answers

Don Reid
February 6, 2025

I have a bose speaker its about 19 yrs old and it will not longer charge -- I have tried all the suggestion on the help line with result --- can you advise how to get it to take charge or is it the internal battery gone --- thanks

1 comments:
Mr. Anderson
February 10, 2025

If your Bose SoundLink Revolve speaker is not charging, try these fixes:

1. Boost the Battery – If the speaker has been unused for a long time, connect it to a power outlet for 15 minutes to revive the battery.
2. Check the Charging Cradle – Ensure the speaker sits properly on the metal contacts, clean them with isopropyl alcohol, or bypass the cradle.
3. Clean the Charging Port – Use a sharp pin, toothpick, or blower to remove debris from the port.
4. Replace the Battery – If the battery still does not charge, it may be dead and needs replacement.
5. Service the Speaker – If none of these steps work, take the speaker to a Bose service center or a professional technician. Avoid opening it yourself to prevent damage and voiding the warranty.

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