Rentals, purchases, and subscriptions
I am not seeing rentals or purchases
Check you're still within the rental viewing window. When you rent a movie you have 7 days to start watching
it, and 48 hours to watch it from when you first press play. Also make sure you rented or purchased the item (it
should show a tick instead of a dollar sign). Make sure your Fetch TV boxes are powered on and connected to
the Internet. If that doesn't help, restart your modem/router and Fetch TV box. Your Fetch TV boxes do need to
be on the same account to share rentals or purchases.
I am not seeing subscription channels
Make sure your Fetch TV boxes are powered on and connected to the Internet. If that doesn't help, restart
your modem/router and Fetch TV box. Your Fetch TV boxes do need to be on the same account to share
subscriptions. Double-check that you are not in My Channels mode or have hidden the channels at Menu >
Manage > Settings > Channels.
I see a "Currently being watched" message
You can watch the same purchased TV episode or
purchased or rented movie on one device at a time,
either a phone, tablet, or Fetch TV box.
If you see a message "Currently being watched on
another device", you can choose to "Play Anyway"
which will stop playback on the other device. The
other device will then show a "Playback Interrupted"
message.
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