Warranty
Dear Customer,
All Pro-Ject Audio Systems products are produced under the highest possible level of quality controL
Every single product runs through a four-hour testing procedure wherein the mechanical and
electrical performances, as well as the sound characteristics, are checked. Only when the product
satisfies our expert test team may it leave our factory.
To show our confidence in our products and as a way of offering long-term support to our customers,
we offer a two year warranty that is managed by our local distributors (see list of distributors).
The Pro-Ject Audio Systems warranty is only valid for new products that are purchased from an
authorised Pro-Ject Audio Systems retailer.
Authorised Pro-Ject Audio Systems dealers can be recognized by our partner program
logos.
The best -
so called 'REFERENCE PARTNERS' -are listed on our website under
DEALERS.
Our
local
distributor (see
website ,International distributors") can also provide a comprehensive list of all authorized dealers in
your area, as well as if a dealer is a PARTNER, TOP PARTNER or REFERENCE
PARTNER.
If a product was
bought from a non-authorised dealer, the customer must claim their warranty directly with the
retailer.
International Sales and Warranty
Please note that, in general, defective products should be returned to the dealer from whom the
product was
purchased.
A copy of the original invoice or purchase receipt must be added in order to
validate a correct warranty claim
.
If the product was bought in another country from an authorized
Pro-Ject Audio Systems dealer, documents of
import
(customs) to your country must be added
.
We always recommend customers purchase our products from a local Pro-Ject Audio Systems partner.
Local Pro-Ject Audio Systems dealers always provide the best ratio of price, consultation, demonstration
facilities and
service.
In the unlikely event that you as a customer have a reasonable complaint and can prove a valid warranty,
Pro-Ject Audio Systems, through their national sales organizations (some exceptions listed below) will
repair
the defective product free of charge (including labour and replacement parts) in any country
where an official Pro-Ject Audio Systems distribution is represented.
This complements the national/regional legal requirements of trading partners or national sales organi-
sations and does not restrict in any way the legal rights that you have as a
customer.
Note:
*
Special warranty terms apply in the Russian Federation.
*
Specific import regulations apply in BraziL
*
Please contact the relevant national distributor for details
B
d!-,ns~on
of AUD!O TUNING GrrbH
Warranty: Terms and Conditions
A warranty is valid only
for
products purchased from an authorized Pro-Ject Audio
Systems retailer or
dealer.
This warranty offer
is
limited to the repair of the equipment (which could be a repair or
replacement at our discretion, neither of which affects your original warranty).
Neither transportation or any other costs, nor any risk for removal, transportation and
installation of products is covered by this warranty.
A warranty is only valid for the original owner. It is not
transferable.
~
To validate your warranty, you will need to provide the original sales invoice or other
proof of ownership and date of
purchase.
A Pro-Ject Audio Systems warranty relates to claims of defects in materials and/or workmanship
at the time of
purchase.
It does not cover:
1.
2.
3.
4.
5.
6.
7.
Deterioration of component parts, the nature of which
is
to become worn or depleted
with use, such as batteries and headphone ear pads, drive belts and cartridges.
Damages caused by incorrect installation, connection or
packing.
Damages caused by any use other than the correct use described in the user manual,
negligence, modifications, or use of parts that are not made or authorized by Pro-Ject
Audio Systems.
Damages caused by faulty or unsuitable ancillary
equipment.
Damages caused by accidents, lightning, water, fire heat, war, public disturbances or any
other cause beyond the reasonable control of Pro-Ject Audio Systems and its appointed
distributors.
Products where the serial number has been altered, deleted, removed or made
illegible.
Repairs or modifications that have been executed by an unauthorized person.
Packaging
Products from Pro-Ject Audio Systems are expertly engineered precision instruments, which can
get damaged when wrongly used or transported
.
Packaging is a part of the product.
Please handle packaging and all accessories with care and store them away safely for future use.
If a product
is
shipped or transported for a warranty claim without the original packaging, or if it
is not packed according to the instruction manual, the warranty shall be void, as any damage
caused by transportation is not covered by guarantee.
We wish you lots of hours of music enjoyment with our
products.
Pro-Ject Audio Systems
PRO-JECT AUDIO
SYSTEMS
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