Troubleshooting Guide; Replacement Parts - Ninja BL201 Owner's Manual

Troubleshooting Guide

PROBLEMS
Motor Doesn't Start or Blade
Assembly and Attachment
Doesn't Rotate.
Food is Unevenly Chopped.
Food is Too Finely Chopped or
Too Watery.
You Cannot Achieve Snow
From Ice Cubes.
Nutri Ninja cup is leaking.
®
Unit doesn't turn on.
Unit doesn't turn off.
Doesn't mix well.

Replacement Parts

ORDERING REPLACEMENT PARTS
To order additional parts and attachments, please visit our website:
www.ninjakitchen.com or feel free to contact customer service: 1-877-646-5288.
POSSIBLE REASONS & SOLUTIONS
•
Make sure the container is securely aligned and locked, (40 oz. bowl)
on the motor base.
•
For the Nutri Ninja cup, make sure that the tabs are seated in the slots
and turned to the left.
•
Make sure the lid is securely on the container (40 oz. bowl) in the
correct position with the arrows aligned.
• Check that the plug is securely inserted into the electrical outlet.
•
Check the fuse or circuit breaker in your electrical box.
•
The unit could be overloaded. Unplug and wait approximately 30
minutes before using again.
•
The unit could be overheated. Unplug the unit and wait 30 minutes to
reset.
• Either you are chopping too much food at once, or you are not pulsing
properly. Remove some of the food items.
•
The food has been over processed. Pulse ingredients for best results.
Press down on the Nutri Ninja cup or bowl lid handle in short intervals.
•
For best results use ice straight from the freezer. Try using short pulses
instead of one long one.
•
Make sure that the Nutri Ninja blade assembly set is tightly screwed on
to the cup before blending. Turn the lid tightly clockwise.
•
Make sure the unit is plugged in.
• Rotate and press down on the Nutri Ninja cup or the "pulse" handle on the
bowl lid to turn the unit on.
• Release your hand from the Nutri Ninja cup or the "pulse" handle on the
bowl lid to turn the unit off.
•
Pulse ingredients for best results. Press down on the cup in short
intervals for even blending and chopping. For frozen ingredients, pulse in
short intervals of 2-5 seconds and repeat.
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