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Q. Troubleshooting
PROBLEM
No sound or
• Make sure the DVD player is connected
distorted sound
• You can't advance through the opening
Can't advance
through a movie
The icon (
)
appears on
screen
• The disc might be damaged. Try another
Picture is
distorted
• It is normal for some distortion to appear
• Some discs have sections that prohibit rapid
No forward or
reverse scan
• If you try to skip through the warning infor-
SOLUTION
properly. Make sure all cables are securely
inserted into the appropriate jacks.
credits and warning information that appears
at the beginning of movies because the disc
is programmed to prohibit that action.
The feature or action cannot be
completed at this time because:
1. The disc's software restricts it.
2. The disc's software doesn't support the
feature (e.g., angles)
3. The feature is not available at the
moment.
4. You've requested a title or chapter
number that is out of range.
disc.
during forward or reverse scan.
scanning or title and chapter skip.
mation and credits at the beginning of a
movie, you won't be able to. This part of the
movie is often programmed to prohibit
skipping through it.
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