Troubleshooting - Haier HW80-1479 User Manual

Troubleshooting

Many occuring problems could be solved by yourself without specific expertise. In case
of a problem please check all shown possibilities and follow below instructions before you
contact an after sales service. See CUSTOMER SERVICE.
WARNING!
▶ Before maintenance, deactivate the appliance and disconnect the mains plug
from the mains socket.
▶ Electrical equipment should be serviced only by qualified electrical experts, be-
cause improper repairs can cause considerable consequential damages..
▶ A damaged power cable should only be replaced by the manufacturer, its service
agent or similarly qualified persons in order to avoid a hazard.
Information codes
Following codes are displayed only for information referring to the washing cycle. No
measures must be performed.
Code Message
1:25 The remaining wash cycle time will be 1hour and 25 minutes
6:30 The remaining wash cycle time including chosen end-time delay will be 6 hours and 30 min-
utes
P--1/2/3 1/2/3 additional rinses are choosen (see FUNCTION BUTTONS „Extra Rinse").
End The washing cycle is finished. The appliance shuts off automatically.
CLOI- Function child lock is activated
Troubleshooting with display code
Problem Cause
• Lock - error.
Err1
• Drainage error, water is not fully drained
Err2
within 6 minutes..
• Temperature sensor - error..
Err3
Err4 • Heating error (Appears at the end of a
cycle).
• Water level not reached after 8 minutes.
Err5
• Drain hose is self-syphoning..
• Motor - error..
Err7
Err8 • Water protective level - error..
20
GB
Solution
• Shut the door properly..
• Clean pump filter.
• Check drain hose installation.
• Contact the After sales service..
• Contact the After sales service..
• Make sure that tap is fully opened and water
pressure is normal.
• Check drain hose installation.
• Contact the After sales service..
• Contact the After sales service..
GB
Problem Cause
UNB • Unbalanced load - error..
PAUS • Modus after power interruption
Troubleshooting without display code
Problem Cause
Washing machine fails • Programme is not yet started.
to operate. • Door is not properly closed.
• Machine has not been switched on
• Power failure.
• Child lock is activated
Washing machine • No water.
will not be filled with • Inlet hose is kinked.
water. • Inlet hose filter is blocked.
• Water pressure is less than 0.03
MPa.
• Door is not properly closed.
• Water supply failure.
Machine is draining • Height of drain hose is below 80
while being filled cm.
• Drain hose end could reach into water.
Drainage failure • Drain hose is blocked.
• Pump filter is blocked.
• Drain hose end is higher than 100
cm above floor level.
Strong vibration while • Not all transportation bolts have
spinning. been removed.
• Appliance has no solid position.
• Machine load is not correct.
Operation stops • Water or electric failure.
before completing
wash cycle.
Operation stops for a • Appliance displays error code.
period of time. • Problem due to load pattern.
• Programme performs soaking cycle?
Troubleshooting
Solution
• Check and balance laundry load in the drum.
Reduce the load.
• When power is reconnected, press the Start
button for program to continue.
Solution
• Check programme and start it.
• Close the door properly.
• Switch the machine on.
• Check power supply.
• Deactivate child lock.
• Check water tap.
• Check inlet hose.
• Unblock inlet hose filter.
• Check water pressure.
• Close the door properly.
• Ensure the water supply
• Make sure that drain hose is
properly installed.
• Make sure the drain hose is not
in water.
• Unblock drain hose.
• Clean pump filter.
• Make sure that drain hose is
properly installed.
• Remove all transportation
bolts.
• Ensure solid ground and a ev-
elled position.
• Check load weight and balance..
• Check power and water supply.
• Consider display codes.
• Reduce or adjust load.
• Cancel programme and re-
start..
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