Troubleshooting - US Robotics USR5450 Installation Manual

Troubleshooting

My AP Configuration Utility does not recognise the 802.11g Wireless Turbo Multi-function
Access Point after I changed the settings.
Possible Solution:
Ensure that the AP Configuration utility is installed for your 802.11g Wireless Turbo Multi-function
Access Point and that the WLAN Configuration utility is installed and functioning for your Wireless
PC Cards or PCI Adapters.
Possible Solution:
Ensure that you are attempting to contact the correct 802.11g Wireless Turbo Multi-function
Access Point by verifying the MAC address.
Possible Solution:
Ensure that the correct Authentication Mode and WEP Encryption key are being used. If you
changed the settings in the configuration of the 802.11g Wireless Turbo Multi-function Access
Point, you must also change the settings of every Wireless Access PC Card or PCI Adapter
attached to this network. The settings of the Wireless Access PC Cards or PCI Adapters must
match the new settings of the 802.11g Wireless Turbo Multi-function Access Point. If you are still
experiencing difficulties, reset all of your Wireless Access Points and wireless network adapters
to the default settings and try again.
Possible Solution:
Try using a direct Ethernet connection to ensure communication with the 802.11g Wireless Turbo
Multi-function Access Point
I am unable to communicate with the 802.11g Wireless Turbo Multi-function Access Point.
Possible Solution:
Be sure that each Wireless PC Card or PCI Adapter that you want to connect to the wireless net-
work is set to Infrastructure mode within the Configuration Utility. If your Wireless Access PC
Cards or PCI Adapters are not set to Infrastructure mode, they will not be able to communicate
with the 802.11g Wireless Turbo Multi-function Access Point.
Possible Solution:
Your 802.11g Wireless Turbo Multi-function Access Point may not be responding. Try resetting the
802.11g Wireless Turbo Multi-function Access Point to reactivate it. Press in and hold the RESET
button for between five and ten seconds. This will reset the 802.11g Wireless Turbo Multi-function
Access Point to the factory default settings.
Possible Solution:
Your 802.11g Wireless Turbo Multi-function Access Point may not have received a valid IP address
for your network. If the IP address is set to Dynamic and the IP address is 0.0.0.0, a valid IP
address was not dynamically assigned. Refer to the "802.11g Wireless Turbo Configuration Utili-
ties" chapter in the User Guide on the Installation CD-ROM.
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