Gree GWH09UC-D3DNA4AGWH12UC-D3DNA4AGWH18UC-D3DNA4A Owner's Manual
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Gree GWH09UC-D3DNA4AGWH12UC-D3DNA4AGWH18UC-D3DNA4A Owner's Manual

Gree GWH09UC-D3DNA4AGWH12UC-D3DNA4AGWH18UC-D3DNA4A Owner's Manual

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OWNER'S MANUAL
GWH09UC-D3DNA4A
GWH12UC-D3DNA4A
GWH18UC-D3DNA4A
Thank you for choosing our Air Conditioner. Please read this owner's manual
carefully before operating the unit and keep it for future reference.
00724-25/06/2015
© Copyright, GREE Canada, 2015

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Summary of Contents for Gree GWH09UC-D3DNA4AGWH12UC-D3DNA4AGWH18UC-D3DNA4A

  • Page 1 OWNER’S MANUAL GWH09UC-D3DNA4A GWH12UC-D3DNA4A GWH18UC-D3DNA4A Thank you for choosing our Air Conditioner. Please read this owner’s manual carefully before operating the unit and keep it for future reference. 00724-25/06/2015 © Copyright, GREE Canada, 2015...
  • Page 3 Matching instructions This model uses a RF remote control. The remote control has to be matched with the air conditioner before operation, otherwise the remote control will not work. Before operation, please read the following instructions carefully and proceed accordingly. Matching of the remote control HUMIDIFY/HEALTH...

  • Page 4: Table Of Contents

    Operation Notices Precautions ....................1 Parts name....................8 Screen Operation Guide Buttons on remote control ................9 Introduction for icons on remote control display screen........ 9 Introduction for buttons on remote control ............ 10 Combination buttons ..................16 Operation guide .................... 16 Replacement of batteries in remote control ..........
  • Page 5 Indicates a hazardous situation that, if not avoided, will DANGER result in death or serious injury. Indicates a hazardous situation that, if not avoided, could WARNING result in death or serious injury. Indicates a hazardous situation that, if not avoided, may CAUTION result in minor or moderate injury.

  • Page 6: Precautions

    Precautions WARNING Operation and Maintenance • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervi- sion or instruction concerning use of the appliance in a safe way and understand the hazards involved.

  • Page 7: Operation And Maintenance

    Precautions WARNING Operation and Maintenance • Maintenance must be performed by qualified professionals. Otherwise, it may cause personal injury or damage. • Do not repair air conditioner by yourself. It may cause electric shock or damage. Please contact dealer when you need to repair air conditioner.
  • Page 8 Precautions WARNING Attachment • Installation must be performed by qualified professionals. Otherwise, it may cause personal injury or damage. • Must follow the electric safety regulations when installing the unit. • According to the local safety regulations, use qualified power supply circuit and circuit break.
  • Page 9 Precautions WARNING • Do not put through the power before finishing installation. • If the power supply wire is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. •...
  • Page 10 Precautions WARNING • If you need to relocate the air conditioner to another place, only a qualified person can perform the work. Otherwise, it may cause personal injury or damage. • Select a location which is out of reach for children and far away from animals or plants.If it is unavoidable, please add a fence around the outdoor unit for safety purpose.

  • Page 11: Fcc Statement

    Precautions FCC STATEMENT This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions : (1) this device may not cause harmful interference; (2) this device must accept any interference received,including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the li- mits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 12 Precautions IC STATEMENT This device complies with Industry Canada licence-exempt RSS stan- dard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 13: Parts Name

    Parts name Indoor Unit Air inlet Panel Power wire Filter Horizontal louver Air outlet Remote control Power Temp. display NOTICE : Actual product may be different from above graphics, please refer to actual products.

  • Page 14: Buttons On Remote Control

    Buttons on Remote Control ON/OFF button +/- button Cool button Heat button Fan button I FEEL button Up down swing button Mode button Left right swing button T-ON/T-OFF button Clock button Humidity button/Health button Air button X-fan button Light button Sleep button WIFI button Buttons on Remote Control...

  • Page 15: Introduction For Buttons On Remote Control

    Introduction for buttons on remote control • After putting through the power, the air conditioner will beep. The operation indicator " " is ON (red indicator). After that, you can operate the air conditioner by using the remote control. • Under ON status, pressing the button on the remote control, the signal on the remote control display will blink once and the icon air conditioner will beep, wich means the signal has been sent to...
  • Page 16 Introduction for buttons on remote control I FEEL BUTTON • Press this button to start I FEEL function and will be displayed on the remote control. After this function is set, the remote control will send the detected ambient temperature to the controller and the unit wil automatically adjust the indoor temperature according to the detected temperature.
  • Page 17 Introduction for buttons on remote control • When selecting auto mode, air conditioner will operate automatically according to ambient temperature. Set temperature can't be adjusted and will not be displayed as well. Press "FAN" button can adjust fan speed. Press button can adjust fan blowing angle.
  • Page 18 Introduction for buttons on remote control T-ON/T-OFF BUTTON • T-ON button "T-ON" button can set the time for unit to start. After pressing this button, " " icon disappears and the word "ON" on remote control blinks. Press "+" or "-"button to adjust T-ON setting. After each pressing "+"...
  • Page 19 Introduction for buttons on remote control Introduction for buttons on remote control HUMDITY/HEALTH BUTTON HUMDITY/HEALTH BUTTON Press this button to select your required operation mode. Press this button to select your required operation mode. cancel cancel INTELLIGENT INTELLIGENT INTELLIGENT INTELLIGENT Note: this function is not operational on this unit;...
  • Page 20 Introduction for buttons on remote control • In Sleep 1 and Sleep 2, the air conditioner will run according to a group of presetting temperature curves. • Sleep 3 - the sleep curve setting under DIY Sleep mode (personalized): (1) Under Sleep 3 mode, long press "AIR" button, the remote control will enter the setting of personalized sleep.

  • Page 21: Combination Buttons

    Combination buttons When AUTO RUN mode is selected, the setting temperature will not be displayed on the LCD, the unit will be in accordance with the room tem- perature. automatically to select the suitable running method to assure a comfortable ambient temperature. Press+ and- buttons simultaneously to lock or unlock the keyboard.

  • Page 22: Replacement Of Batteries In Remote Control

    Replacement of batteries in remote control: 1. Press the back side of remote control marked signal sender with" ", as shown in the fig; and then push out the cover of battery box along the arrow direction. reinstall 2. Replace the two batteries (AAA - 1.5V); make sure that the batteries are inserted correctly remove with the polars '+' and '-' in the right position.

  • Page 23: Operation Of Smart Control (Smart Phone, Tablet Pc)

    4 smart phones or tablet computers maximum, and it can operate only on short distance. 1. Install G-Life on your smart phone/ tablet PC Method 1: Enter Gree official website to download http://www.gree.com/english/ downloadcenter/ihome jsp _ catid _ 2840.shtml Method 2: Scan the QR code and download the application directly (if your device is not compatible, please download the application in other ways.)
  • Page 24 3 seconds. If WiFi icon shows, it means the WiFi function is turned on. 3. Enter the WiFi setting of your phone and search for the wireless network named gree-xxxxxxxx. Take gree-E9D1 as an example. Connect the network. 4. Input the original password 12345 to connect the network.
  • Page 25 AC list will be gone. 8. Exit the application and enter your phone's WiFi Setting. Then you will see the network you just named "gree-my home". Click it and input the password set in step 6 to join the network.
  • Page 26 Operation of Smart Control (Smart Phone, Tablet PC) 9. Enter into the software interface again. Meanwhile, the short-distance remote control setting for your air conditioner is finished. How to reset the air conditioner WiFi module: Turn unit off with the remote control and disconnect the power of the air conditioner.
  • Page 27 Operation of Smart Control (Smart Phone Tablet PC) Function Introduction on Main Interface 1. Mode: It is used for setting operation mode for air conditioner. You can select "Auto", "Cooling", "Drying", "Fan" or "Heating" according to your requirement. Please refer to the part of remote control for the detailed operation.
  • Page 28 Operation of Smart Control (Smart Phone, Tablet PC) Key Functions Instruction of Application Software 1. Preset: with Timer On and Timer Off function, user can set Timer On and Timer Off according to requirement. 2. Functions: after entering setting interface, you can turn on or turn off Light, Purify, X-fan and Turbo functions and set Silent, Humidify, Air Ex- change and other modes.
  • Page 29 Operation of Smart Control (Smart Phone, Tablet PC) 4. ADVANCED: After entering advanced interface, you can set Sleep curve, Regional Swing, Noise and Power saving. • Sleep curve: Sleep curve includes DIY, Traditional , Expert and Siesta modes. Under DIY mode, you can set temperature and time.
  • Page 30 Operation of Smart Control (Smart Phone, Tablet PC) • Noise: The noise-customized function for indoor unit can be adjusted The detailed adjustment range varies with models, and is function of the indoor unit. • Power saving: After energy saving navigation mode is turned on, the air conditioner will automatically detect indoor and outdoor temperature.

  • Page 31: Emergency Operation

    Emergency operation If the remote control is lost or damaged, please use auxiliary button to turn on or turn off the air conditioner. As shown in the figure, open the panel, press the auxiliary button to turn on or turn off the air conditioner. When the air conditioner is turned on, it will operate under auto mode.
  • Page 32 Clean and maintenance Clean filter Very Important : before cleaning your main filter, check if there is a spe- cial filter attached to it (rectangular shape, as illustrated on the following page – p.28); take it out and clean it separately, where applicable, and as per instructions detailed on page 28.
  • Page 33 Some models are provided with : a new purified material with superior bio- bactericide properties; it is a high efficient bacteria sterilizer and dust collector. Filter Life Span: filter needs to be replaced every 6 to 12 months. IMPORTANT: wash this filter simply by rinsing it with clear lukewarm water (no soap, no brush) and dry airing it (do not wipe, nor use an hair dryer or other heat source to dry it) (2) A Multi-function filter (combination of Silver Ion, Catechin and...

  • Page 34: Malfunction Analysis

    Malfunction analysis General analysis Please check below items before asking for maintenance. If the malfunction still can't be eliminated, please contact local dealer or qualified professionals. Problem Check items Solution Whether it’s interfered severely Cut the power supply off and put the power back after about 3min, (such as static electricity,stable and then turn on the unit again.
  • Page 35 Malfunction analysis Problem Check items Solution Power failure? Wait until power resumes. Air switch trips off ? Ask professional to replace air switch. Wiring has malfunction? Ask professional to replace it. conditioner can’t Has the unit been turned on Wait for 3min, and then turn operate immediately after being on the unit again.
  • Page 36 Malfunction analysis Problem Check items Solution Eliminate the source of the odour. Either there is an odour source in Odours are the room, such as furniture or emitted Clean the filter. cigarette, or the filter is dirty. Air conditio- There may be interference, Cut the power supply off and such as thunder, wireless put the power back and then...
  • Page 37 Malfunction analysis Error code When air conditioner status is abnormal, temperature indicator on indoor unit will blink and display corresponding error code. Please refer to list below for identification of error code. Error code Troubleshooting It can be eliminated after restarting the unit. If not , please contact qualified professionals for service.

  • Page 38: Installation Dimension Diagram

    Installation dimension diagram At least 15cm At least 15cm...

  • Page 39: Tools For Installation

    Tools for installation 1 Level meter 2 Screw driver 3 Impact drill • Contact your local agent or a certified technician for installation. Selection of installation location Installing the unit in the following 1. There should be no obstruction near places may cause malfunction.

  • Page 40: Requirements For Electric Connection

    Requirements for electric connection 1. Must follow the electric safety regulations when installing the unit. 2. According to the local safety regulations, use qualified power supply circuit and air switch. 3. Make sure the power supply matches with the requirement of air conditioner.

  • Page 41: Installation Of Indoor Unit

    Installation of indoor unit Recommend the installation location to the client and then confirm it with the client. Step Two: install wall-mounting frame 1. Hang the wall-mounting frame on the wall; adjust it in horizontal position with the level meter and then point out the screw fixing holes on the wall.

  • Page 42: Installation Of The Indoor Unit

    Installation of the indoor unit Note: Indoor Outdoor Indoor outdoor • Pay attention to dust prevention and take relevant safety measures when opening the hole. • The plastic expansion particles are 5-10 not provided and should be bought locally. Step Four: outlet pipe 1.The pipe can be led out in the 2.
  • Page 43 Installation of indoor unit Hex nut diameter Tightening torque (N-m) open-end wrench 30~40 union nut pipe torque wrench indoor pipe 4.Wrap the indoor pipe and joint of connection pipe with insulating pipe, insulating pipe and then wrap it with tape. Step Six: install drain hose 1.Connect the drain hose to the outlet pipe of indoor unit.
  • Page 44 Installation of indoor unit 2.Make the power connection wire go through the cable-cross hole at Cable-cross hole the back of indoor unit and then pull it out from the front side. Power connection wire 3.Remove the wire clip; connect the power connection wire to the wiring terminal according to the color;...
  • Page 45 Installation of indoor unit Step Eight: bind up pipe connection pipe drain hose band 1. Bind up the connection pipe, power cord and drain hose with the band. indoor units indoor and outdoor power cord indoor power cord pipe 3.Bind them evenly. 4.The liquid pipe and gas pipe should be bound separately at the liquid pipe...

  • Page 46: Vacuum Pumping

    Vacuum pumping manometer Use vacuum pump liquid valve gas valve 1.Remove the valve caps on the liquid valve and gas refrigerant valve cap charging vent valve and the nut of nut of refrigerant refrigerant charging vent. charging vent 2.Connect the charging hose of manometer to the refrigerant vacuum pump charging vent of gas valve and...

  • Page 47: Check After Installation

    Check after installation • Check the following after finishing installation. Items to be checked Possible malfunction Is the unit securely fixed ? The unit may drop, shake or emit noise. Have you done the refrigerant leakage It may cause insufficient cooling test? (heating) capacity.
  • Page 48 Check after installation 1. Standard length of connection pipe • 5m, 7.5m, 8m. 2. Min. length of connection pipe is 3m. 3. Max. length of connection pipe and max. rise difference. Cooling Max length Max rise Cooling Max length Max rise capacity of connection difference...

  • Page 49: Configuration Of Connection Pipe

    Configuration of connection pipe Additional refrigerant charging amount for R410A Diameter of connection pipe Diameter of connection pipe Outdoor unit throttle ⌀ ⌀ ⌀ Cooling and Liquid pipe (mm) Gas pipe (mm) Cooling only(g/m) ⌀ ⌀ heating(g/m) ⌀ ⌀ 9.52 or ⌀...

  • Page 50: Pipe Expanding Method

    Pipe expanding method Note: Improper pipe expanding is the main cause of refrigerant leakage. Please expand the pipe according to the following steps: A: Cut the pipe E: Expand the port • Confirm the pipe length according to • Expand the port with expander. the distance of indoor unit and hard outdoor unit.

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