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Whirlpool WHESCS Installation And Operation Manual

Demand controlled water softener
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Model WHESCS
How to install, operate
and maintain your Demand
Controlled Water Softener
Do not return water softener to store
If you have any questions or concerns when
installing, operating or maintaining your water
softener, call our toll free number:
1-866-986-3223
Monday- Friday, 8 AM - 7 PM EST or visit
www.whirlpoolwatersofteners.com
When you call, please be prepared to provide
the model and serial number of your product,
found on the rating decal, typically located on
the rim below the salt lid hinges.
System tested and certified by NSF International
against NSF/ANSI Standard 44
for hardness reduction and efficiency,
and certified to NSF/ANSI Standard 372.
System tested and certified by the Water Quality
Association against CSA B483.1.
Manufactured and warranted by
Ecodyne Water Systems
1890 Woodlane Drive
Woodbury, MN 55125
7349641 (Rev. C 3/20/17)

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  Summary of Contents for Whirlpool WHESCS

  • Page 1 Model WHESCS How to install, operate and maintain your Demand Controlled Water Softener Do not return water softener to store If you have any questions or concerns when installing, operating or maintaining your water softener, call our toll free number:...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Page Specifications & Performance Claims ............3 Water Softener Safety .
  • Page 3: Specifications & Performance Claims

    Operational efficiency is the actual efficiency after the system has been installed. It is typically less than the rated efficiency, due to individual application factors including water hardness, water usage, and other contami- nants that reduce a softener's capacity. Model WHESCS Model Code LLCS 18,000 @ 3.8 lbs.
  • Page 4: Water Softener Safety

    Water Softener Safety Your safety and the safety of others are very important. We have provided many safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER”...
  • Page 5: Inspect Shipment

    Inspect Shipment The parts required to assemble and install the water Remove and discard (or recycle) all packing materials. softener are included with the unit. Thoroughly check To avoid loss of small parts, we suggest you keep the the water softener for possible shipping damage and small parts in the parts bag until you are ready to use parts loss.
  • Page 6: Installation Requirements

    Installation Requirements LOCATION REQUIREMENTS PLUMBING CODES Consider all of the following when selecting an installa- All plumbing must be completed in accordance with tion location for the water softener. national, state and local plumbing codes. = Do not locate the water softener where freezing In the state of Massachusetts: The Commonwealth temperatures occur.
  • Page 7: Valve Drain Requirements

    Installation Requirements VALVE DRAIN REQUIREMENTS 1/4” NPT Thread Barbs for 3/8” Using the flexible drain hose (included), measure and I.D. Tubing cut to the length needed. Flexible drain hose is not Hose Clamp allowed in all localities (check your plumbing codes). If local codes do not allow use of a flexible drain hose, a Drain Hose rigid valve drain run must be used.
  • Page 8: Dimensions

    Dimensions 19” 3-3/4” 18” IN – OUT 47-7/8” 41-1/2” 39-1/2” FIG. 8 Installation Instructions TYPICAL INSTALLATION Hard Water Conditioned Water To Outside Faucets Pipe Clips Water Softener 1” NPT Sweat Valve Adaptor (not included) 1” NPT Controller Threaded Adaptor Outlet Plug-in O-ring Power...
  • Page 9: Turn Off Water Supply

    Installation Instructions TURN OFF WATER SUPPLY Nozzle Top Cover Venturi Brine Tank 1. Close the main water supply valve, located near the Assembly Overflow well pump or water meter. Elbow Nut - 2. Open all faucets to drain all water from house pipes. Ferrule NOTE: Be sure not to drain water from the water Salt...
  • Page 10 Installation Instructions COMPLETE INLET AND OUTLET PLUMBING Measure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outlet ports of the water softener valve. Be sure to keep fittings fully together, and pipes squared and straight. Be sure hard water supply pipe goes to the water sof- Electrical Shock Hazard tener valve inlet side.
  • Page 11: Sanitize The Water Softener

    Installation Instructions TEST FOR LEAKS ADD WATER AND SALT TO THE SALT STOR AGE TANK To prevent air pressure in the water softener and plumbing system, complete the following steps in order: 1. Fully open two or more softened cold water faucets Excessive Weight Hazard close to the water softener, located downstream Use two or more people to move and lift salt...
  • Page 12: Programming The Water Softener

    This is a reminder to use Light off - A softener will remain in AP Mode, Whirlpool WHE-WSC Water Softener Cleanser awaiting connection, for 12 hours. After that time, ®...
  • Page 13 Programming the Water Softener PROGRAM THE SOFTENER SET RECHARGE (REGENERATION) TIME When the power supply is plugged into the electrical 1. Press the PROGRAM button once again to display outlet, the model code (LLCS) and a test number a flashing “2:00AM” and the words “RECHARGE (example: y10), are briefly shown in the display.
  • Page 14 Programming the Water Softener continued from previous page 3. Be sure to set the correct salt type, depending on which type of salt is used (NaCl or KCl). Use the UP or DOWN buttons to toggle between NaCl and KCl, then press the PROGRAM button to enter the selection.
  • Page 15: Connecting To The Iris™ Cloud

    3. You will be disconnecting your device from your home’s Wi-Fi network (you will temporarily connect to a different network). Select the network that begins with “WHESCS” (See Fig. 21), and connect your device to it. 4. Once your device indicates that it is connected to the WHESCSX_XXXXXXXXXXXX “WHESCS”...
  • Page 16: Customizing Features / Options

    Customizing Features / Options RECHARGE SET SALT LEVEL The RECHARGE button is used to initiate an immedi- The water softener has a salt monitor indicator light to ate recharge. remind you to add salt to the storage tank. 1. Press and hold the RECHARGE button until the NOTE: You must set salt level each time salt is added words “RECHARGE", “SERVICE"...
  • Page 17 Customizing Features / Options POWER OUTAGE MEMORY 2. Press the UP or DOWN buttons to set ON or OFF. When set to ON, the efficiency icon will be If electrical power to the water softener is lost, “mem- displayed in the lower left hand corner of the nor- ory'' built into the timer circuitry will keep all settings mal run display.
  • Page 18: Routine Maintenance

    Lift the brinewell cover and pour in the entire 16 oz. water faucet immediately downstream of the softener bottle of Whirlpool Water Softener Cleanser. Press ® until water tastes, smells and appears normal.
  • Page 19: Breaking Salt Bridge

    Routine Maintenance ADDING SALT CLEANING THE NOZZLE & VENTURI Lift the salt lid and check the salt storage level fre- A clean nozzle & venturi (See Figure 37) is a necessity quently. If the water softener uses all the salt before for the water softener to work properly.
  • Page 20: Troubleshooting

    Troubleshooting AUTOMATIC ELECTRONIC DIAGNOSTICS This water softener has a self-diagnostic function for the electrical system (except input power and/or water meter). The water softener monitors electronic com- ponents and circuits for correct operation. If a mal- FIG. 39 function occurs, an error code appears in the display. Switch is open Switch is closed (Cam not rotating)
  • Page 21 Troubleshooting RETURNING TO AP (Access Point) MODE continued from previous page If water does not enter the tank, look for an Once a connection has been made to the Iris™ cloud, obstructed nozzle, venturi, fill flow plug, brine tub- as described on page 15, the softener’s electronic ing, or brine valve riser pipe.