Night Owl NVR10 SERIES User Manual

Night Owl NVR10 SERIES User Manual

4/8 channel

Advertisement

US ER MA NU AL
NVR10 SERIES
4/8 CHAN NEL
www.NightOwlSP.com

Advertisement

Table of Contents
loading

Summary of Contents for Night Owl NVR10 SERIES

  • Page 1 US ER MA NU AL NVR10 SERIES 4/8 CHAN NEL www.NightOwlSP.com...
  • Page 2 Due to our ongoing effort to constantly improve our products, functions may have been added or changed. Scan or click the QR codes below to access our instructional videos that can assist you in configuring your Night Owl Security system. STARTUP MOBILE APP...
  • Page 3 TABLE OF CONTENTS Table of Contents...
  • Page 4: Table Of Contents

    6.1 Startup Wizard ....... . 26 6.2 Night Owl HD Mobile App ......27 6.3 Displays and Icons .
  • Page 5 7.1.2 Network ....... . 35 a. Main ....... . 35 b.
  • Page 6 SUPPORT VIDEOS Night Owl’s NVRs are manufactured for quality and ease of use. As such, our NVRs contain menus designed for advanced user’s that should not be adjusted without having enhanced knowledge regarding the menu. In most cases the default settings allow ADVANCED for optimal functionality.
  • Page 7: Chapter 1: Fcc Warnings

    CHAPTER 1 FCC WARNINGS Chapter 1: FCC Warnings SUPPORT VIDEOS...
  • Page 8 CAUTION The Federal Communications Commission warns the user that changes or modifications to the unit not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. NVR10 Series Users Manual...
  • Page 9: Chapter 2: Safety Instructions

    CHAPTER 2 SAFETY INSTRUCTIONS Chapter 2: Safety Instructions SUPPORT VIDEOS...
  • Page 10 UPS used. before you move it. When moving this device, be sure to handle it with care. You may be subjected to severe electrical shock if you remove the cover of the NVR. NVR10 Series Users Manual...
  • Page 11: Chapter 3: Specifications

    CHAPTER 3 SPECIFICATIONS Chapter 3: Specifications SUPPORT VIDEOS...
  • Page 12: System Requirements

    3.2.1 NVR Diagrams Once you have downloaded Night Owl HD and connected your NVR to your router, you can network your NVR by scanning the QR code which is located on the top of the NVR.
  • Page 13: Rear View

    REAR VIEW Images used are for reference only. Your product may slightly vary. 1. Video Inputs – Video inputs allows for the connection of PoE cameras. 2. RJ-45 (Ethernet) Port – RJ-45 port will be used to connect the NVR to your router/modem via the included Ethernet cable.
  • Page 14: Camera Diagram

    7. Alarm/RS-485 (PTZ) Port – Alarm/RS-485 port allows for PTZ camera connection and integration with your monitored security company. Your security company must configure the NVR, not Night Owl. (Alarm block on 16CH NVRs only) 8. USB Ports – USB ports allow for the connections of a USB mouse and / or a USB flash drive.
  • Page 15: Mouse And Remote Diagrams

    3.2.3 Mouse and Remote Diagram MOUSE Left/Select: choose a field or button on screen. Right/Menu: when in Live View click to display the bottom menu bar. When in a menu window, right click to exit the menu. Chapter 3: Specifications...
  • Page 16 REMOTE NVR10 Series Users Manual...
  • Page 17: Chapter 4: Camera Installation

    CHAPTER 4 CAMERA INSTALLATION Chapter 4: Camera Installation SUPPORT VIDEOS...
  • Page 18: Video/Power

    Make sure all cameras are working prior to mounting by connecting them as described in the section above. Once all cameras are confirmed to be fully operational, you can run the cables and mount the cameras at their final locations. NVR10 Series Users Manual...
  • Page 19: Mounting The Cameras

    4.2 Mounting the Cameras Camera distance from viewing/recording device. The further the camera is from the NVR or monitor, the higher the chances of signal degradation. The camera’s power supply should be located as near to the camera as possible Connect all cameras locally before final placement to when the distance exceeds 200’...
  • Page 20 7. Adjust the camera housing to point in the direction of the area you would like to monitor. Don’t feel like installing the system yourself? Let InstallerNet ™ do the work for you! Contact us at 1-800-806-5513 or visit us at www.NightOwlSP.com. NVR10 Series Users Manual...
  • Page 21: Chapter 5: Nvr Installation

    CHAPTER 5 NVR INSTALLATION Chapter 5: NVR Installation SUPPORT VIDEOS...
  • Page 22: Connecting To A Tv

    1. Locate the included HDMI cable. 2. Plug one end of the cable into the HDMI port on the back of the NVR. 3. Connect the other end of the cable to an available HDMI input on your TV or monitor. NVR10 Series Users Manual...
  • Page 23: Power

    4. Select the appropriate video input channel on your TV or monitor to view the NVR. If your TV does not have an HDMI port, you will need to purchase a VGA or a BNC-to-RCA video cable. For a VGA connection, attach one end of the VGA cable to the NVR VGA port and the other end to your TV VGA port.
  • Page 24 3. Plug the other end of the power adapter cable into an available wall outlet. If you are using an uninterruptable power supply (UPS), plug the adapter cable into one of its output sockets. Keep in mind, Night Owl always recommends utilizing a surge protector to minimize the risk of damage caused to your NVR in the event of a power surge.
  • Page 25: Chapter 6: Getting Started

    CHAPTER 6 GETTING STARTED Chapter 6: Getting Started SUPPORT VIDEOS...
  • Page 26: Startup Wizard

    Chapter 6: Getting Started 6.1 Startup Wizard When your NVR is powered on it will display the Night Owl logo while initializing. Scan or click the QR code to view our Startup Wizard video which shows the quick and easy steps in detail.
  • Page 27: Night Owl Hd Mobile App

    Download our free Night Owl HD application from the iTunes App or Google Play store! Scan or click the QR code to view our Night Owl HD video which shows how to add and configure your smart device for remote viewing.
  • Page 28: Live View (All Channels)

    4. Lock Screen: manually locks or unlocks screen. Once the screen is locked, you will need to enter your username and password to gain access. 5. Quad View: 4 channel viewing layout. 6. Recording: indicates when a camera is currently recording. NVR10 Series Users Manual...
  • Page 29: Live View (Single Channel)

    7. Multi-view: various layout options for viewing multiple channels at once. 8. Stream Switch: allows you to select Mainstream or Substream options. Mainstream will display your video in high definition. Substream will display your video in standard definition. 9. Video Fluidity: allows you to select a Real-time, Balanced or Smooth video stream.
  • Page 30: Menu Screen

    4. Device Menu: monitor available HDD space and access PTZ settings. 5. System Menu: access general settings such as timestamp displays, user access, system info, and access logs. 6. Advanced Menu: view and change maintenance settings, upgrades, and HDD alerts. NVR10 Series Users Manual...
  • Page 31: Chapter 7: Menus And Settings

    CHAPTER 7 MENUS AND SETTINGS Chapter 7: Menus and Settings SUPPORT VIDEOS...
  • Page 32 Be sure to Save all changes you make in the menus. If you do not save the changes, they will not be applied. You can also select the Default button on any page to restore default settings for those parameters. NVR10 Series Users Manual...
  • Page 33: General Menu

    7.1 General Menu The general menu will allow you to access display, network, and alarm settings for your NVR system. ADVANCED 7.1.1 Display a. Output: adjust the resolution that will be displayed on your TV or Monitor. Video Output: defaulted to LIVE-OUT. Sequence View: set the amount of channels that will be viewed when you select sequential mode.
  • Page 34: Privacy Zone

    Areas selected in the previous line. Select, drag, and resize each area by left clicking the mouse to mask areas on camera that you do not want visible while recording or monitoring. Once the area(s) are selected, right-click to return to the menu. NVR10 Series Users Manual...
  • Page 35: Network

    7.1.2 Network a. Main: find network values and optimize connectivity based on your ADVANCED Internet connection. In most cases the values should populate automatically once your NVR is connected to the Internet and you have completed the startup wizard’s simple steps. The values in this section should only be adjusted if you are an advanced user and have extensive experience in device networking.
  • Page 36: Switch

    FPS: increase or decrease the frames per second of the streaming video depending on your connection speed. A higher FPS will result in more data transfer but smoother video. A lower FPS will eliminate most lag but at the expense of video quality. NVR10 Series Users Manual...
  • Page 37: Email

    Bitrate Mode: allows you to select predefined or user defined modes. The predefined mode will provide a dropdown list of standard bitrate options. The user defined mode will allow you to input your desired bitrate option. Bitrate: adjust the amount of data transferred while streaming. The default setting is sufficient for most networks.
  • Page 38: Email Schedule

    Enable or Disable DDNS service to view your NVR from a computer. Click on the link to learn more. Server: set to the NIGHTOWL server when using the Night Owl free domain name server. Domain: set to the domain name you created when registering your DDNS.
  • Page 39: Alarm

    7.1.3 Alarm a. Motion: configure the motion alarm settings for your NVR system. Channel: select the channel to configure motion alarm settings. Enable: activate motion alarms. Sensitivity: adjust the level of motion detection. A lower setting will require more movement in the camera range to begin recording. Buzzer: toggle between ON and OFF to enable an audible alert from the NVR.
  • Page 40: Alarm

    Record Channel: this option gives you the ability to start recording on the channels you select/highlight as soon as motion has been detected on the Channel selected above within the Channel field. NVR10 Series Users Manual...
  • Page 41: Cameras Menu

    Auto Assign IP to Cameras: allows the NVR to automatically assign an IP address to the selected camera. Not all IP cameras will function with this feature and you will not need to configure this setting when you utilize a Night Owl NVR10 camera. Delete: deletes the selected channels camera configuration.
  • Page 42: Image Control

    AGC: Auto Gain Control option allows the configuration of the brightness of camera images, but also increase the image noise, users can adjust it from Low/ Middle/High or shut it down depending on the situation. NVR10 Series Users Manual...
  • Page 43: Settings

    White Balance: by default this option is set to Auto. If you select the Manual option you will have to configure the color settings for Red, Green and Blue. Shutter: select Auto or Manual. By default this should remain as Auto. Time Exposure: allows you to set the camera’s shutter speed which is the video output per second.
  • Page 44: Record Menu

    9 10 11 1. Calendar: indicate the date to playback video. 2. Channel Selection: choose the channels to display on-screen. 3. Full Screen: hides the Calendar and Channel Selection panels. 4. Rewind: rewinds the recorded video. NVR10 Series Users Manual...
  • Page 45: Events (Playback & Backup Files)

    5. Slow Forward: forwards the video at a slower speed. 6. Play: plays video starting at the indicator on the timeline. 7. Pause: pause the recorded video. 8. Stop: stop the recorded video. 9. Fast Forward: fast forward frame-by-frame of the recorded event. 10.
  • Page 46: Settings (Recordings)

    1pm- 9pm (Scheduled) and the remaining cameras to begin recording only when motion is detected (Motion). Channel: select the channel to configure the recording schedule. NVR10 Series Users Manual...
  • Page 47: Mainstream

    Normal Record: select this option to set the schedule for continuous recording. Once selected, highlight the boxes corresponding to the day and times that the channel should be recording. Click and drag to highlight multiple boxes green. Motion Record: select this option to set the schedule for motion-activated recording.
  • Page 48: Device Menu

    Off will record until the HDD has reached capacity. Format HDD: click this button to format the selected drive. Keep in mind, formatting the HDD will erase all video files from the HDD. NVR10 Series Users Manual...
  • Page 49: System Menu

    7.5 System Menu 7.5.1 General Set or adjust basic NVR settings such as the time, date, and language. a. Settings: basic system configuration. Date: manually set the date by left clicking on the calendar icon Time: manually set the time by left clicking inside the time field. Date Format: choose the display format for the date.
  • Page 50: Dst

    Server Address: choose the NTP server in which to sync the date and time with. Time Zone: indicate your current or desired time zone. Update Now: after selecting the above options, click this button to apply the settings. NVR10 Series Users Manual...
  • Page 51: Users

    7.5.2 Users Create and modify user’s permissions. Edit: select an existing user from the list to change the User Name, Enable or Disable password access, or create a new Password. Permission: select a new user profile (e.g. user1) and press the Permission button to select which menus, settings, and playback/recording functions are available to that specific user and on which channels.
  • Page 52: Info

    Keep in mind you can also scan the QR code on this screen using your Night Owl HD mobile application to quickly reconfigure your mobile device via our Owl Scan feature.
  • Page 53: Channel Info

    7.5.4 Channel Info Displays an overview of the selected channel’s settings such as resolution, bandwidth and FPS. 7.5.5 Log Search for logs of all events and notifications on the NVR to playback or backup files. Log Type: select the type of event log that you would like to Search for. Each choice corresponds to an action or event that was triggered and noted within the system.
  • Page 54: Advanced Menu

    Auto Reboot: Enable or Disable a scheduled reboot. Reboot: set the frequency of reboots if this feature is enabled. Update: if any of the above settings were changed, click this button to save the new parameters. NVR10 Series Users Manual...
  • Page 55: Events

    Load Default: revert back to the standard reboot schedule. Save Settings: save reboot settings to a USB flash drive. Load Settings: load previously saved settings from a USB flash drive. Shutdown: reboot the NVR. IPC Upgrade: allows you to upgrade the IPC configurations to the selected channels by uploading the desired IPC configuration from a USB flash drive.
  • Page 56: Auto Upgrade

    Detect: click this button to query your NVR and notify you if you are current or need to be updated. Upgrade: if an upgrade is detected, click this button to download and install the new version. NVR10 Series Users Manual...
  • Page 57: Chapter 8: Remote Access

    CHAPTER 8 REMOTE ACCESS Chapter 8: Remote Access SUPPORT VIDEOS...
  • Page 58: System Requirements

    • 2x Ethernet cables (1x included with the system; see image below) 8.2 Setup Learn how to connect the NVR to your router/modem. Router (Not Included) Ethernet NOTE: Do not connect the NVR to a wireless router. NVR10 Series Users Manual...
  • Page 59: Network Configuration

    8.3 Network Configuration 8.3.1 Windows Operating Systems ® Make sure that the NVR is properly connected to the router/modem and that you have a computer that works with Windows and connected to the same router. Follow these steps to determine the basic information about your network: 1.
  • Page 60 2. Confirm that the Subnet Mask is set to 255.255.255.000. 3. Enter the “Default Gateway” number from the prior section into the Gateway field. Again you will need to add placeholder zeros in any sections that do not contain three digits e.g. 192.168.1.1 192.168.001.001. NVR10 Series Users Manual...
  • Page 61: Mac Operating System

    4. DNS1 and DNS2 fields are auto-populated in most cases, if they are not they need to be set as follows: DNS1: [Gateway] DNS2: 8.8.8.8. 5. Click the Save button to apply all changes. 6. Reboot or power cycle the NVR. NOTE: Write these addresses down in the User Information section at the end of the manual for future reference.
  • Page 62 2. Confirm that the Subnet Mask is set to 255.255.255.000. 3. Enter the “Default Gateway” number from the prior section into the Gateway field. Again you will need to add placeholder zeros in any sections that do not contain three digits e.g. 192.168.1.1 192.168.001.001. NVR10 Series Users Manual...
  • Page 63: Port Forwarding

    4. DNS1 and DNS2 fields are auto-populated in most cases, if they are not they need to be set as follows: DNS1: [Gateway] DNS2: 8.8.8.8. 5. Click the Save button to apply all changes. 6. Reboot or power cycle the NVR. NOTE: Write these addresses down in the User Information section at the end of the manual for future reference.
  • Page 64 4. All ports should be open. If any ports test as closed, that port is not forwarded correctly. NOTE: Write you external address in the User Information section at the end of the manual. NVR10 Series Users Manual...
  • Page 65: Ddns Registration

    8.3.4 DDNS Registration This option allows you to set up a free website address that will point back to the NVR, regardless of whether or not the IP address changes. If you do not have a static IP address, you should use this option. Follow the steps below to register a free domain name/DDNS.
  • Page 66: Adding The Ddns To Your Nvr

    3. In the Domain field, input the domain name that was created during the DDNS registration. 4. Input the UserID and Password you created at registration into the User and Password fields respectively. 5. Click Save to apply the changes. NVR10 Series Users Manual...
  • Page 67: Chapter 9: Glossary

    CHAPTER 9 GLOSSARY Chapter 9: Glossary SUPPORT VIDEOS...
  • Page 68 SSL: Secure Sockets Layer. Provides a secure connection between web browsers and websites. SMTP: Simple Mail Transfer Protocol. Standards used for email transmission. UPS: Uninterrupted Power Supply. Device used to keep the NVR and cameras powered when the main power supply is lost or disconnected. NVR10 Series Users Manual...
  • Page 69: Chapter 10: Warranty

    CHAPTER 10 WARRANTY Chapter 10: Warranty SUPPORT VIDEOS...
  • Page 70 (no CODs) to the address below, with the original proof of purchase receipt. In its sole discretion, Night Owl will either repair or replace the Product at no additional cost to the Purchaser. Any replacement Product (or parts) will be covered by the same warranty as the original Product through the expiration date of the original warranty period.
  • Page 71 Product’s potential, ability or effectiveness to prevent, minimize, or in any way affect personal or property damage or injury. Night Owl is not responsible for any personal damage, loss or theft related to the Product or to its use for any harm, whether physical or mental related thereto.
  • Page 72 NVR10 Series Users Manual...
  • Page 73: Chapter 11: Troubleshooting

    CHAPTER 11 TROUBLESHOOTING Chapter 11: Troubleshooting SUPPORT VIDEOS...
  • Page 74 (disconnect power cable). Firmly connect a USB mouse to the System needs to be reset. USB Mouse port on the front panel of the system. Reconnect the power cable to the DC 19V port on the real panel. NVR10 Series Users Manual...
  • Page 75 Error Possible Causes Solutions 1. Check the camera video cable and connections. 2. Disconnect and reconnect the There is no picture on selected Camera cables are loose of have cable at the system and at channels/camera picture Is not become disconnected. the camera.
  • Page 76 NVR10 Series Users Manual...
  • Page 77: Chapter 12: Customer Support

    CHAPTER 12 CUSTOMER SUPPORT Chapter 12: Customer Suppport SUPPORT VIDEOS...
  • Page 78 • Firmware Updates, etc. EMAIL • Technical Support: support@NightOwlSP.com • Sales Support: sales@NightOwlSP.com PHONE (English & Spanish) • Technical Support: register at www.NightOwlSP.com to receive technical phone support. • Sales Support: 1.561.265.5272 • Professional Installation: 1.800.806.5513 NVR10 Series Users Manual...
  • Page 79: Chapter 13: User Information

    CHAPTER 13 USER INFORMATION Chapter 13: User Information SUPPORT VIDEOS...
  • Page 80 Admin Password: ________________________________________________________ User Password: __________________________________________________________ Mac Address: ___________________________________________________________ Serial Number: __________________________________________________________ Internet Login Information Internal IP Address: ______________________________________________________ Public IP Address: _______________________________________________________ DDNS Name: ____________________________________________________________ DDNS UserID: __________________________________________________________ DDNS Password: ________________________________________________________ Media Port: _____________________________________________________________ Web Port: ______________________________________________________________ NVR10 Series Users Manual...
  • Page 82 www.NightOwlSP.com...

Table of Contents