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ViewSonic CDE6502 User Manual

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CDE6502
Commercial Display

User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
www.viewsonic.com in English, or in specific languages using the Regional selection
box in the upper right corner of our website. "Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual"
Model No.: VS16457

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Summary of Contents for ViewSonic CDE6502

  • Page 1: User Guide

    Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
  • Page 2 At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well. Once again, thank you for choosing ViewSonic !

  • Page 3: Compliance Information

    Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 4 CE Conformity for European Countries The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. Following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE).
  • Page 5 Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Proposed Maximum...

  • Page 6: Safety Precautions

    Safety Precautions FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR: • DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer all servicing to qualified service personnel.

  • Page 7: Recommended Use

    CAUTION: Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled, or objects have fallen into the monitor. •...

  • Page 8: Table Of Contents

    Table Of Contents Unpacking and Installation ....1 Troubleshooting ........17 1.1. Unpacking ........1 10. Technical Specifications ....18 1.2. Package Contents ......1 11. RS232 Protocol ........20 1.3. About Location / Environment ..1 11.1. Introduction ........20 1.4.

  • Page 9: Copyright Information

    Serial Number: Purchase Date: Product disposal at end of product life ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/...

  • Page 10: Unpacking And Installation

    Unpacking and Installation 1.1. Unpacking • This product is packed in a carton, together with the standard accessories. • Any other optional accessories will be packed separately. • Due to the size and weight of this display it is recommended for two people to move it. •...

  • Page 11: About After-Image

    1.4. About After-Image The extended use of fixed image program material can cause a permanent afterimage on the screen. This background image is viewable on normal programs in the form of a stationary fixed image. This type of irreversible screen deterioration can be limited by observing the following steps: A.

  • Page 12: Installing The Stand (Optional)

    1.7. Installing the stand (Optional) If the stand is provided, please read these instructions thoroughly before attempting this installation. CAUTIONS: • Make sure that you handle your Display very carefully when attempting assembly or removal of the stand. If you are not sure of your ability to do this, or of your ability to use the tools necessary to complete this job, refer to a professional installer or service personnel.

  • Page 13: Mounting On A Wall

    5. Unit without base weight = W Kg. The equipment and its associated mounting means still remain secure during the test. For use only with UL Listed Wall Mount Bracket with minimum weight/load: W Kg. Model Name W (kg) CDE6502 Note: You must remove the stand before wall mounting. 1.8.1. VESA Grid...

  • Page 14: Parts And Functions

    Parts and Functions 2.1. Control Panel Press the button to volume up. In the menu, this button also serves as direction button. : Press the button to volume down. In the menu, this button also serves as direction button. : Press the button to open the setting menu. : Press the button to display desktop (Home page) on the screen.

  • Page 15: Remote Control

    2.3. Remote Control 2.3.1. General functions INPUT Display or exit input source menu Switch the display power on or Standby 0-9 number buttons Display or exit the current Select the screen size ASPECT INFO program information HOME EXIT Return to previous menu or Display desktop exit the on-screen menu (Home page) on the...

  • Page 16: Inserting The Batteries In The Remote Control

    2.3.2. Inserting the batteries in the remote control To install remote control batteries: 1. Open the battery cover. 2. Insert two AAA batteries into the battery compartment. Make sure that the + and – symbols on the batteries match the + and – symbols in the battery compartment. 3.

  • Page 17: Connections

    Connections 3.1. Cautions Before Connecting • When connecting an external device to the display, make sure that the display and the device are turned off. • Check the plugs at the ends of cables to make sure that they are the correct type before you try plugging them into jacks on the display.

  • Page 18: Operation

    Operation 4.1. Turning the display on or off Power Switch 1. Plug the power cord into an AC power outlet. Press on the display. 2. Now the display is in standby mode. Wait a moment until the power indicator lights up, then press POWER to turn on the display.

  • Page 19: System Settings

    System Settings 1. Press button to select desktop menu option, press to confirm.  2. Press EXIT button to return to previous menu or exit the menu. USB Driver USB Driver Show all apps Display system Storage or restore to factory default. Network Setting Display information Scan the QR code, direct inquiries...

  • Page 20: Network Settings

    Network Settings 1. Press  button to select desktop menu option, press OK to confirm. 2. Press EXIT button to return to previous menu or exit the menu. Display current net state Proxy setting IP settings...

  • Page 21: Menu List

    Menu List Picture Mode Select your favourite picture mode for each input. Contrast Adjust the contrast. Brightness Adjust the brightness. Adjust the image hue. (Only for NTSC system) Sharpness Adjust the sharpness. Saturation Adjust the color saturation. Anti-Flicker Turn on/off the Anti-Flicker function. Backlight Set up the overall brilliance of the screen.
  • Page 22 MHL Auto Switch Select to automatically switch to the MHL input when it connected. Menu Timeout Select OSD menu display time. Data / Time Display Date and Time. Off Timer With Off Timer function On, the display will automatically turn off at a preset time.

  • Page 23: Using Usb Multi Media Player

    Using USB multi media player You can connect a USB storage device to your display to view compatible photo, movie or play compatible music so that the sound can be output from the display’s speaker. To use USB multi media player, please go to USB source by pressing USB button. Or you can press Home button to display Home Page and then select USB Drive icon to access.

  • Page 24: Playing Photo

    8.1. Playing Photo With the photo viewer, you can view compatible photos (in JPG, BMP or PNG format). Also you can zoom, rotate photo, etc. Previous photo Play/pause Show information Next photo Rotate clockwise Zoom in Rotate anti-clockwise Zoom out Notes: You can also use (Play/Pause), (STOP),...

  • Page 25: Playing Movie

    8.3. Playing Movie With the USB movie player, you can play compatible movie (in AVI, MPG, MPEG, DAT, MP4, TS, RM/RMVB, or MKV/MOV format). Previous movie Now AB repeat starts. Adjust the volume Fast reverse To cancel, highlight Section AB Section repeat Play/pause replay and toggle it to OFF.

  • Page 26: Troubleshooting

    Troubleshooting If, after reading these operating instructions, you have additional questions related to the use of your display, please call the services center in your local area. Before calling service, please check the symptoms and follow suggested solutions. Remote Control Problem Possible Solutions Remote control does not operate...

  • Page 27: Technical Specifications

    10. Technical Specifications Display: Item Specifications Screen Size (Active Area) 64.5” (163.9 cm) LCD Aspect Ratio 16:9 Number of pixels 1920 (H) x 1080 (V) Pixel pitch 0.744 (H) x 0.744 (V) [mm] Displayable colors 1.07B colors Brightness (typical) 350 cd/m Contrast ratio (typical) 4000:1 Viewing angle...
  • Page 28 General: Item Specifications Power Supply 100V-240V, 50/60Hz (AC) Power Consumption (Max) 180W Power Consumption (typ.) 150W Power Consumption (Standby & Off) <0.5W Dimensions (With Stand) [W x H x D] 1512 x 930 x 250 mm Dimensions (Without Stand) [W x H x D] 1512 x 888 x 81 mm Weight (With Stand) 55 Kg Weight (Without Stand)

  • Page 29: Rs232 Protocol

    RS232 Protocol 11.1. Introduction This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol. The protocol contains three sections command: •...

  • Page 30: Protocol

    11.3. Protocol 11.3.1. Set-Function Listing The PC can control the TV/DS for specific actions. The Set-Function command allows you to control the TV/ DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes. Set-Function description: Length: Total Byte of Message excluding “CR”.
  • Page 31 Example2: Set Brightness as 176 for TV-02 and this command is NOT valid Send (Hex Format) Command Name Length Command Value1 Value2 Value3 Type 0x30 0x38 0x73 0x24 0x31 0x37 0x36 0x0D 0x32 Reply (Hex Format) Command Name Length Type 0x30 0x34 0x2D...
  • Page 32 Menu Lock > 000 : Unlock 001 : Lock Key Pad 000 : UP 001 : DOWN 002 : LEFT 003 : RIGHT 004 : ENTER 005 : INPUT 006 : MENU/EXIT Remote Control 000: Disable Disable: RCU has no effect on Monotor.
  • Page 33 NOTE: 1. Behavior at lock modes Lock Mode Behavior Button Lock 1. Lock all buttons on the front panel and RCU, except for “Power” 2. All the SET functions should be workable via RS32, even the ones with according hot key in RCU like Mute,…etc. MENU Lock 1.

  • Page 34: Get-Function Listing

    Hex code (in hex) = Original data (in dec) + 20 Date & Code Code Date & Code Code Date & Code Code Date & Code Code Time (Hex) Time (Hex) Time (Hex) Time (Hex) (ASCII) (ASCII) (ASCII) (ASCII) space “...
  • Page 35 Get-Function description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identification for each of TV/DS (01~98; default is 01). Command Type Identify command type, “g” (0x67h) : Get Command “r” (0x72h) : Valid command Reply “-“ (0x2Dh) : Invalid command Reply Command: Function command code: One byte ASCII code.
  • Page 36 Example2: Get Brightness from TV-05, but the Brightness command ID is error and it is NOT in the command table. Send (Hex Format) Command Name Length Command Value1 Value2 Value3 Type 0x30 0x38 0x67 0XD3 0x30 0x30 0x30 0x0D 0x35 Reply (Hex Format) Command Name...
  • Page 37 NOTE: 1. Power on/off log data is replied as 6 sequential strings in following order. 2. Time log data definition Value 1 Value 2 Value 3 On/ Off indicator Month code Day code 0: Off Hour code Minute code 1: On...
  • Page 38 Hex code (in hex) = Original data (in dec) + 20 Date & Code Code Date & Code Code Date & Code Code Date & Code Code Time (Hex) Time (Hex) Time (Hex) Time (Hex) (ASCII) (ASCII) (ASCII) (ASCII) space “...

  • Page 39: Remote Control Pass-Through Mode

    4. Get Date & Time example Assumed the current date/time of display#01 as below Date: 2015-1/31 Time: 16:27:59 Send: 0x 38 30 31 67 32 30 30 30 0D (Get Date) Reply: 0x 38 30 31 72 32 30 40 35 0D (Year “20” “15”) 0x 38 30 31 72 32 31 21 51 0D (Month “1”, Day ”31”) Send: 0x 38 30 31 67 33 30 30 30 0D (Get Time) Reply:...
  • Page 40 Code (HEX) RECALL (LAST) INFO (DISPLAY) ASPECT (ZOOM, SIZE) VOLUME UP (+) VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESS- POWER SOURCES (INPUTS) SLEEP MENU DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT ■ (F1) GREEN ■...
  • Page 41 NOTE: This IR-pass-through code is different from the RCU key code. Special control sequence for POWER key under IR-pass through mode. 2-1. When TV/DS is OFF and receives the IR POWER code: TV/DS will turn itself on, then forward the POWER code to the host via RS232. 2-2.

  • Page 42: Other Information

    Latin America C= http://www.viewsonic.com/la/ www.viewsonic.com/la/ soporte@viewsonic.com (Mexico) soporte/servicio-tecnico Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F. Tel: 55) 6547-6454 55) 6547-6484 Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico Latin America C= http://www.viewsonic.com/la/ www.viewsonic.com/la/ soporte@viewsonic.com (Peru) soporte/servicio-tecnico Macau www.hk.viewsonic.com...

  • Page 43: Limited Warranty

    If a product proves to be defective in material or workmanship during the war- ranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
  • Page 44 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be li- able for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience,...

  • Page 45: Mexico Limited Warranty

    Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Page 46 ViewSonic Corporation Av Ferrocarril Sonora #3780 L-C 14035 Pipeline Ave. Chino, CA 91710, USA Tel: 800-688-6688 (English); 866-323-8056 (Spanish); Col 20 de Noviembre Tijuana, Mexico E-Mail: http://www.viewsonic.com 4.3: ViewSonic Mexico Limited Warranty Page 2 of 2 CD_LW02 Rev. 1A 06-25-07...

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