Error Faults - Follett MCD425A/W Operation And Service Manual

Relay/triac output indication
Each relay on the board has an indicator light associated with its output . For example, when the relay for the water
feed solenoid is energized, the adjacent indicator light glows green .
Flushing logic
Off cycle: At the completion of off-cycle time delay, the machine checks for a cumulative one (1) hour of ice making
time since the last off-cycle flush . If the cumulative ice making time exceeds one (1) hour, the machine will open
the drain valve for 60 seconds to drain the evaporator in its entirety . It will then refill with water, flush again and refill,
and begin making ice . If the ice making time is less than 1 hour, the machine will start and begin making ice without
draining the evaporator .

Error faults

The Maestro Plus PC board monitors various operating parameters including high pressure, auger gearmotor
amperage limits, clogged drain, and low water alarm conditions . There are two types of errors namely "hard" or "soft" .
A hard error is one that shuts the machine off and will not allow restart until the reset button is pressed . Even cycling
power will not reset a hard error . A soft error can either be automatically reset should the condition rectify, or if power
is cycled . Should an error occur, consult the troubleshooting guide in this manual or a Follett service technician .
Soft errors:
Note: For all soft errors, the ice machine will remain off for 1 hour .
LO WATER: During operation, the water level cycles between the normal low and normal high sensors . Should the
water be shut off to a running machine, a soft error will occur . The error sequence is as follows: During operation,
the water level falls to the normal low sensor, and when it does the water feed solenoid is energized . If water is not
detected at the normal low sensor within 10 seconds, a soft error will occur . The machine will shut down and TIME
DELAY and LOW WATER LEDs will be lit . After time delay, the solenoid will energize and remain energized until the
water level is sufficient for restart .
HI PRESSURE: Should the refrigeration pressure rise above 425 psi, the machine will shut down and the TIME
DELAY and HIGH PRESSURE will be illuminated . After the time delay, and if the pressure has fallen back below the
reset point of 295 psi, the machine will restart and the TIME DELAY and HIGH PRESSURE will clear .
HI AMPS: The PC board monitors the amperage of the auger motor . Should the gear motor experience current draw
above the allowable 3A limit or no current draw (0A), the machine will shut down and the TIME DELAY and HI AMP
will be illuminated . After the time delay the machine will restart and the TIME DELAY and HI AMP will clear .
Hard error:
HI AMPS: If a second hi-amp error occurs within 1 hour of the initial hi-amp error, the ice machine will shut off and
the reset on the board must be pressed to clear the error . If a second hi-amp has occurred, the HI AMP LED only will
be illuminated .
DRAIN CLOG: The drain clog sensor, located in the evaporator drain pan will detect the presence of water just below
the top edge of the pan . If water does not properly flow out of the internal or external drain lines it will backup into the
drain pan (especially during a self-flushing purge cycle) . Pressing the reset button will restart the ice machine .
12 MCD425A/W, R425A/W, MFD425A/W, P425A/W Ice Machines