Ford 2017 FOCUS ELECTRIC Owner's Manual
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Ford 2017 FOCUS ELECTRIC Owner's Manual

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2017 FOCUS ELECTRIC Owner's Manual
owner.ford.com
ford.ca
October 2016
First Printing
Owner's Manual
Focus Electric
Litho in U.S.A.
HM5J 19A321 DA

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  • Page 1 2017 FOCUS ELECTRIC Owner’s Manual owner.ford.com ford.ca October 2016 First Printing Owner’s Manual Focus Electric Litho in U.S.A. HM5J 19A321 DA...
  • Page 2 No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2016 All rights reserved. Part Number: HM5J 19A321 DA 201608 20161012124905...

  • Page 4: Table Of Contents

    Symbols Glossary..........5 Driver and Passenger Airbags....36 Data Recording..........7 Front Passenger Sensing System.....37 California Proposition 65.......9 Side Airbags.............39 Perchlorate............9 Driver Knee Airbag.........40 Ford Credit............9 Safety Canopy ..........41 Replacement Parts Recommendation........10 Crash Sensors and Airbag Indicator..42 Special Notices..........10 Airbag Disposal..........43 Mobile Communications Equipment............11...
  • Page 5 Table of Contents Information Display Control.......63 Remote Start...........97 Wipers and Washers Seats Windshield Wipers........64 Sitting in the Correct Position....98 Windshield Washers........64 Head Restraints..........98 Rear Window Wiper and Washers...65 Manual Seats..........100 Power Seats...........100 Lighting Rear Seats............101 General Information........66 Heated Seats..........103 Lighting Control..........66 Auxiliary Power Points Autolamps............67 Instrument Lighting Dimmer.....68...
  • Page 6 Table of Contents Using Traction Control.........121 Customer Assistance Getting the Services You Need....147 Stability Control In California (U.S. Only)......148 Principle of Operation.........122 The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......149 Using Stability Control........123 Utilizing the Mediation/Arbitration Program (Canada Only)......150 Parking Aids Getting Assistance Outside the U.S.
  • Page 7 Cleaning the Instrument Panel and Instrument Cluster Lens......184 Accessories Cleaning Leather Seats......184 Accessories.............312 Repairing Minor Paint Damage....185 Cleaning the Wheels........185 Ford Protect Vehicle Storage..........185 Ford Protect............314 Wheels and Tires Scheduled Maintenance Tire Sealant and Inflator Kit.....188 General Maintenance Information..316 Tire Care............194 Normal Scheduled Maintenance...319...

  • Page 8: Introduction

    Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.
  • Page 9 Introduction Cabin air filter Front airbag E67017 Front fog lamps Check fuel cap Fuel pump reset Child safety door lock or unlock Fuse compartment Child seat lower anchor Hazard warning flashers Child seat tether anchor Heated rear window Cruise control E71340 Heated windshield Do not open when hot...

  • Page 10: Data Recording

    In order to properly diagnose and service your vehicle, Ford Motor Company Power window lockout (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received through a direct...
  • Page 11 Ford of Canada privacy policy at is recorded by the event data recorder www.ford.ca, including our U.S. data under normal driving conditions and no storage and use of service providers in personal data or information (e.g., name,...

  • Page 12: California Proposition 65

    Traffic, Directions and Information, FORD CREDIT Terms and Conditions. US Only Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.

  • Page 13: Replacement Parts Recommendation

    A great way to know for sure you are getting this level Call 1-800-727-7000. of protection is to use genuine Ford For more information about Ford Credit replacement collision parts. and access to the Account Manager, go to Warranty on Replacement Parts www.fordcredit.com.

  • Page 14: Mobile Communications Equipment

    We do not recommend appropriately used, particularly in or endorse the use of aftermarket plug-in emergency situations. Safety must be devices unless approved by Ford. The paramount when using mobile vehicle Warranty will not cover damage communications equipment to avoid caused by an aftermarket plug-in device.

  • Page 15: Environment

    Environment PROTECTING THE ENVIRONMENT You must play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim. Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...

  • Page 16: At A Glance

    At a Glance INSTRUMENT PANEL OVERVIEW E188835 Air vents. Direction indicators. See Direction Indicators (page 69). Information display control. See Information Display Control (page 63). Instrument cluster. See Instrument Cluster (page 75). Information display control. Wiper lever. See Wipers and Washers (page 64). Information and entertainment display.
  • Page 17 At a Glance Media hub. See Media Hub (page 223). Keyless start button. See Starting the Electric Motor (page 106). Audio control. See Audio Control (page 61). Voice control. See Voice Control (page 62). Steering wheel adjustment. See Adjusting the Steering Wheel (page 61). Cruise control switches.

  • Page 18: Child Safety

    Child Safety GENERAL INFORMATION WARNINGS Technician (CPST) to make sure that you See the following sections for directions properly install the child restraint in your on how to properly use safety restraints vehicle and that you consult your for children. pediatrician to make sure you have a child restraint appropriate for your child.

  • Page 19: Installing Child Restraints

    Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Use a child safety seat Infants or Children weighing 40 lb (18 kg) or less (sometimes called an toddlers (generally age four or younger). infant carrier, convertible seat, or toddler seat).
  • Page 20 Child Safety Use a child safety seat (sometimes called • Place the vehicle seat upon which the an infant carrier, convertible seat, or child seat will be installed in the upright toddler seat) for infants, toddlers, or position. children weighing 40 pounds (18 •...
  • Page 21 Child Safety 2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together. E142875 5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward E142530 until all of the belt is pulled out.
  • Page 22 1 inch (2.5 centimeters) of movement anchor, if a top tether strap has been for proper installation. provided with your child seat. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with your local St.
  • Page 23 Child Safety Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use) WARNING The standardized spacing for LATCH lower anchors is 11 inches (28 centimeters) center to center. Do not use LATCH lower anchors for the center seating position unless the child seat manufacturer's instructions permit and specify using anchors spaced at least as...
  • Page 24 Child Safety Combining Safety Belt and LATCH Attach the tether strap only to the Lower Anchors for Attaching Child appropriate tether anchor as shown. The Safety Seats tether strap may not work properly if attached somewhere other than the When used in combination, either the correct tether anchor.

  • Page 25: Booster Seats

    If your child restraint system is equipped with a tether strap, and the child restraint E142595 manufacturer recommends its use, Ford also recommends its use. Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...
  • Page 26 Child Safety • Can the child sit all the way back against their vehicle seat back with knees bent comfortably at the edge of the seat cushion? • Can the child sit without slouching? • Does the lap belt rest low across the hips? •...

  • Page 27: Child Restraint Positioning

    Child Safety E142596 E142597 WARNINGS If the booster seat slides on the vehicle the way back. When possible, all children seat upon which it is being used, placing a age 12 and under should be properly rubberized mesh sold as shelf or carpet restrained in a rear seating position.

  • Page 28: Child Safety Locks

    Child Safety WARNINGS WARNINGS manufacturer. A safety seat that is Always restrain an unoccupied child improperly installed or utilized, is seat or booster seat. These objects inappropriate for your child's height, age, may become projectiles in a crash or or weight or does not properly fit the child sudden stop, which may increase the risk may increase the risk of serious injury or of serious injury.
  • Page 29 Child Safety E112197 The childproof locks are located on the rear edge of each rear door and must be set separately for each door. Left-Hand Side Turn counterclockwise to lock and clockwise to unlock. Right-Hand Side Turn clockwise to lock and counterclockwise to unlock.

  • Page 30: Seatbelts

    Seatbelts PRINCIPLE OF OPERATION WARNINGS When possible, all children 12 years old and under should be properly WARNINGS restrained in a rear seating position. Always drive and ride with your Failure to follow this could seriously seatback upright and the lap belt increase the risk of injury or death.

  • Page 31: Fastening The Seatbelts

    Seatbelts The seatbelt pretensioners at the front seating positions are designed to tighten the seatbelts when activated. In frontal and near-frontal crashes, the seatbelt pretensioners may be activated alone or, if the crash is of sufficient severity, together with the front airbags. The pretensioners will activate when the Safety Canopy is deployed.
  • Page 32 Seatbelts Pregnant women should always wear their In addition, the retractor is designed to lock seatbelt. The lap belt portion of a if the webbing is pulled out too quickly. If combination lap and shoulder belt should this occurs, let the belt retract slightly and be positioned low across the hips below pull webbing out again in a slow and the belly and worn as tight as comfort will...

  • Page 33: Seatbelt Height Adjustment

    Seatbelts Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the seatbelt is now in the automatic locking mode. How to Disengage the Automatic Locking Mode Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive (emergency) locking mode.

  • Page 34: Seatbelt Reminder

    Seatbelts Conditions of operation If... Then... The driver's safety belt is not buckled The safety belt warning light illuminates 1- before the ignition switch is turned to the 2 minutes and the warning chime sounds on position... 4-8 seconds. The driver's safety belt is buckled while the The safety belt warning light and warning indicator light is illuminated and the chime turn off.
  • Page 35 Seatbelts If... Then... You and the front seat passenger buckle The Belt-Minder feature will not activate. your safety belts before you switch the ignition on or less than 1-2 minutes elapse after you switch the ignition on... You or the front seat passenger do not The Belt-Minder feature activates, the buckle your safety belts before your vehicle safety belt warning light illuminates and a...

  • Page 36: Child Restraint And Seatbelt Maintenance

    Safety be used with Ford seatbelts. Ask your belt assemblies not in use during a crash authorized dealer if your extension is should also be inspected and replaced if...

  • Page 37: Personal Safety System

    Personal Safety System How Does the Personal Safety The Personal Safety System provides an System Work? improved overall level of frontal crash protection to front seat occupants and is The Personal Safety System can adapt the designed to help further reduce the risk of deployment strategy of the safety devices airbag-related injuries.

  • Page 38: Supplementary Restraints System

    Supplementary Restraints System The airbags are a supplemental restraint PRINCIPLE OF OPERATION system and are designed to work with the safety belts to help protect the driver and WARNINGS right front passenger from certain upper Airbags do not inflate slowly or body injuries.

  • Page 39: Driver And Passenger Airbags

    Supplementary Restraints System Proper Driver and Front Passenger DRIVER AND PASSENGER Seating Adjustment AIRBAGS WARNING WARNINGS National Highway Traffic Safety Never place your arm or any objects Administration (NHTSA) over an airbag module. Placing your recommends a minimum distance arm over a deploying airbag can of at least 10 inches (25 centimeters) result in serious arm fractures or other between an occupant’s chest and the...

  • Page 40: Front Passenger Sensing System

    Supplementary Restraints System WARNINGS Do not stow objects in the seatback map pocket or hang objects off a seatback if a child is in the front passenger seat. Do not place objects under the front passenger seat or between the seat and the center console.
  • Page 41 Supplementary Restraints System Note: The passenger airbag status indicator The front passenger sensing system is OFF and ON indicator lamps illuminate for designed to enable (may inflate) the front a short period of time when the ignition is passenger's frontal airbag anytime the first turned on to confirm it is functional.

  • Page 42: Side Airbags

    • Rear passenger feet and knees resting person with disabilities, contact the Ford or pushing on the seat. Customer Relationship Center. See The conditions listed above may cause the Getting the Services You Need (page weight of a properly seated occupant to 147).

  • Page 43: Driver Knee Airbag

    Supplementary Restraints System The system consists of the following: WARNINGS • A label or embossed side panel Do not use accessory seat covers. indicating that side airbags are fitted The use of accessory seat covers to your vehicle. may prevent the deployment of the side airbags and increase the risk of injury •...

  • Page 44: Safety Canopy

    Supplementary Restraints System The Safety Canopy deploys during SAFETY CANOPY significant side crashes or when a certain likelihood of a rollover event is detected WARNINGS by the rollover sensor. The Safety Canopy Do not place objects or mount is mounted to the roof side-rail sheet equipment on or near the headliner metal, behind the headliner, above each at the siderail that may come into...

  • Page 45: Crash Sensors And Airbag Indicator

    Supplementary Restraints System Properly restrain children 12 years old and The restraints control module also under in the rear seats. The Safety Canopy monitors the readiness of the above safety will not interfere with children restrained devices plus the crash and occupant using a properly installed child or booster sensors.

  • Page 46: Airbag Disposal

    Supplementary Restraints System The fact that the seatbelt pretensioners or airbags did not activate for both front seat occupants in a crash does not mean that something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (for example, crash severity, belt usage) were not appropriate to activate these safety devices.

  • Page 47: Keys And Remote Controls

    Keys and Remote Controls Note: The remote control contains sensitive GENERAL INFORMATION ON electrical components. Exposure to moisture RADIO FREQUENCIES or impact may cause permanent damage. This device complies with Part 15 of the REMOTE CONTROL FCC Rules and with Industry Canada license-exempt RSS standard(s).
  • Page 48 Keys and Remote Controls 2. Twist a thin coin under the tab hidden behind the key blade head to remove the battery cover. E138618 Note: Your vehicle keys came with a security label that provides important key cut information. Keep the label in a safe place for future reference.
  • Page 49 Keys and Remote Controls Sounding the Panic Alarm (If Equipped) Press the button to activate the alarm. Press the button again or switch your vehicle on to E138624 deactivate it. Note: The panic alarm only operates when your vehicle is switched off. E138626 Remote Start The label on your transmitter details the...

  • Page 50: Replacing A Lost Key Or Remote Control

    Keys and Remote Controls continues to run now for a total of 20 minutes. If the duration is set to 10 minutes, the duration extends by another 10 minutes. You can extend the remote start running time duration to a maximum of 30 minutes.

  • Page 51: Mykey

    MyKey • Driver assist features, if equipped on PRINCIPLE OF OPERATION your vehicle, are forced on: parking aid. MyKey allows you to program keys with • Satellite radio adult content restricted driving modes to promote good restrictions, if equipped on your vehicle. driving habits.

  • Page 52: Creating A Mykey

    MyKey • Various vehicle speed minders can be CREATING A MYKEY set. Once you select a speed, it will be shown in the display, followed by an Use the information display to create a audible tone when the preselected MyKey: vehicle speed is exceeded.

  • Page 53: Clearing All Mykeys

    MyKey Note: You can clear or change your MyKey CLEARING ALL MYKEYS settings at any time during the same key cycle as you created the MyKey. Once you You can clear or change your MyKey have switched the vehicle off, however, you settings using the information display will need an admin key to change or clear control on the steering wheel.

  • Page 54: Checking Mykey System Status

    MyKeys by using the Aftermarket Remote Start information display. See Information Systems Displays (page 80). When using a Ford-approved aftermarket MyKey Distance remote start system, the vehicle recognizes the remote start system transmitter as an Tracks the distance when drivers use a additional admin key.

  • Page 55: Mykey Troubleshooting

    MyKey MYKEY TROUBLESHOOTING Condition Potential Causes I cannot create a MyKey. The key or transmitter used to start the vehicle does not have admin privileges. Vehicles with keyless start: Make sure you place the transmitter into the backup position. See Starting the Electric Motor (page 106).

  • Page 56: Doors And Locks

    Doors and Locks Rear Door Unlocking and Opening LOCKING AND UNLOCKING Pull the interior door handle twice to You can use the power door lock control unlock and open a rear door. The first pull or the remote control to lock and unlock unlocks the door and the second pull your vehicle.
  • Page 57 Doors and Locks Mislock If any door or the liftgate is open, or if the hood is open on vehicles with an anti-theft alarm or remote start, the horn will sound twice and the direction indicators will not flash. Opening the Liftgate Press twice within three seconds to unlatch the liftgate.
  • Page 58 Doors and Locks Disabled Intelligent Access Keys Touch a locking sensor once to lock your vehicle and arm the alarm. There is a brief Passive keys left inside your vehicle when delay before you can unlock your vehicle locked are disabled. again.

  • Page 59: Manual Liftgate

    Doors and Locks 4. Press the power door unlock control Accessory Mode Battery Saver for three times. Intelligent Access Keys (If Equipped) 5. Switch your vehicle on. The horn If you leave your vehicle switched on and sounds indicating your vehicle is in the electric motor is not running, the programming mode.

  • Page 60: Opening The Liftgate

    Doors and Locks Note: Be careful when opening or closing A handle is located inside the liftgate to the liftgate in a garage or other enclosed help with closing. area to avoid damaging the liftgate. Note: Do not hang anything, for example a bike rack, from the glass or liftgate.

  • Page 61: Security

    Note: The system is not compatible with well as a remote control. non-Ford aftermarket remote start systems. If your intelligent access keys are lost or Use of these systems may result in vehicle...

  • Page 62: Anti-Theft Alarm

    Security Within 10 seconds, place a second programmed intelligent access key flat on the symbol. 8. Press the START STOP button. 9. Wait five seconds and then press the START STOP button again. Remove the intelligent access key. Within 10 seconds, place the unprogrammed intelligent access key flat on the symbol.

  • Page 63: Disarming The Alarm

    Security Disarming the Alarm Disarm the alarm by any of the following actions: • Unlock the doors or luggage compartment with the remote control or keyless entry keypad. • Switch your vehicle on or start your vehicle. • Use a key in the driver door to unlock your vehicle, then switch your vehicle on within 12 seconds.

  • Page 64: Steering Wheel

    Steering Wheel ADJUSTING THE STEERING WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 98). E95179 3. Lock the steering column. AUDIO CONTROL Select the required source on the audio unit.

  • Page 65: Voice Control

    Steering Wheel VOICE CONTROL E129463 Volume up. E129464 Seek up or next. Pull the control to select or deselect voice control. Volume down. Seek down or previous. CRUISE CONTROL Seek, Next or Previous Press the seek button to: • Tune the radio to the next or previous stored preset.

  • Page 66: Information Display Control

    Steering Wheel INFORMATION DISPLAY CONTROL E130248 See Information Displays (page 80). Multimedia Controls E145434 Use the arrows on the right side of the steering wheel to navigate through the information display menus. Press OK to make a selection. Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...

  • Page 67: Wipers And Washers

    Wipers and Washers Note: Move to position O marked on the WINDSHIELD WIPERS wiper lever to switch off. Note: Fully defrost the windshield before Intermittent Wipe you switch the windshield wipers on. Note: Make sure you switch the windshield wipers and vehicle power off before using an automatic car wash.

  • Page 68: Rear Window Wiper And Washers

    Wipers and Washers When you shift into reverse (R) and the front wipers are on, the rear wiper may automatically turn on to intermittent wipe. Rear Window Washer E197528 To operate the washers and spray the windshield, pull the lever toward you. When you release the lever, the wipers will operate for a short time.

  • Page 69: Lighting

    Lighting GENERAL INFORMATION LIGHTING CONTROL Condensation in the Exterior Front Lamps and Rear Lamps Exterior front lamps and rear lamps have vents to accommodate normal changes in air pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold.

  • Page 70: Autolamps

    Lighting Push the lever away from you to switch When the lighting control is in the the high beam on. autolamps position, the headlamps automatically turn on in low light situations Push the lever forward again or pull the or when the wipers activate. lever toward you to switch the high beams off.

  • Page 71: Instrument Lighting Dimmer

    Lighting INSTRUMENT LIGHTING DAYTIME RUNNING LAMPS DIMMER WARNING Note: You disable the manual dimmer The daytime running lamps system when you adjust the setting to Auto does not activate the rear lamps and Dimming in the information display. See may not provide adequate lighting Information Displays (page 80).

  • Page 72: Direction Indicators

    Lighting Front Interior Lamps (If Equipped) 4. The lighting control is in the autolamps position. Note: Press the door function switch to 5. The headlamps are off. switch off interior lights when you open any door. The indicator lamp illuminates amber The other lighting control switch positions when the door function is off.

  • Page 73: Ambient Lighting

    Lighting Side Mounted Lamp E139419 Map lamp. Door function switch. All lamps on switch. AMBIENT LIGHTING Adjust the ambient lighting using the touchscreen. Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...

  • Page 74: Windows And Mirrors

    Windows and Mirrors One-Touch Up POWER WINDOWS (If Equipped) Lift the control fully and release it. Press WARNINGS or lift it again to stop the window. Do not leave children unattended in Window Lock your vehicle and do not let them play with the power windows.

  • Page 75: Exterior Mirrors

    Windows and Mirrors Accessory Delay Close the window twice until it reaches (If Equipped) the point of resistance and let it You can use the window controls for reverse. several minutes after switching off the 2. Close the window a third time to the ignition or until opening either front door.

  • Page 76: Interior Mirror

    Windows and Mirrors Fold-Away Exterior Mirrors Push the mirror toward the door window glass. Make sure that you fully engage the mirror in its support when returning it to its original position. Heated Exterior Mirrors See Heated Windows and Mirrors (page 96).

  • Page 77: Sun Visors

    Windows and Mirrors Note: Do not clean the housing or glass of Lift the cover to switch the lamp on. any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products. You can adjust the interior mirror to your preference.

  • Page 78: Instrument Cluster

    Instrument Cluster GAUGES Left Information Display. Speedometer. Right Information Display. Common Displays Note: You can switch some features on and off through the information display. Battery Gauge The high voltage battery gauge appears on the right side of the left information display screen.
  • Page 79 Instrument Cluster • State of Charge - The state of charge Trip Summary and Lifetime Summary for the high voltage battery is shown These summaries display after switching as a colored fill. The fill color is off your vehicle. The Trip Summary normally blue.

  • Page 80: Warning Lamps And Indicators

    Instrument Cluster Brake System Warning Lamp Charging Status Screen When you enter or switch off the vehicle, WARNING on your right information display you have Driving your vehicle with the warning the opportunity to view charging status, lamp on is dangerous. A significant charge start and end times as well as the decrease in braking performance charging mode.
  • Page 81 Instrument Cluster Electric Motor Warning Lamp Lamps on Indicator If it illuminates when the electric It illuminates when you switch motor is running this indicates a the headlamp low beam or the malfunction. side and rear lamps on. If the warning lamp remains on when the Liftgate Ajar Warning Lamp electric motor is running, have your vehicle checked as soon as possible.

  • Page 82: Audible Warnings And Indicators

    Instrument Cluster Ready to Drive Indicator Headlamps On Warning Chime It illuminates when you switch Sounds when you remove the key from the your vehicle on and it is ready to ignition and open the driver's door and you E144692 drive.

  • Page 83: Information Displays

    Information Displays • Press the up and down arrow buttons GENERAL INFORMATION to scroll through and highlight the options within a menu. WARNING • Press the right arrow button to enter a Driving while distracted can result in sub-menu. loss of vehicle control, crash and •...
  • Page 84 Information Displays Display Mode Budget Text Options Budget Text or Help View Budget View Gauge Scale, Budget Text or Help Range View Surplus Graphic, Budget Text or Help MyView Gauge Scale - check enabled or uncheck disabled Budget Text - check enabled or uncheck disabled Change Budget Text Budget View...
  • Page 85 Information Displays MyView Your current energy use is the white line that moves up and down in the Budget You can choose what to display in this Gauge. A higher line means you are using view. Selecting Change MyView in the more energy (lower is better).
  • Page 86 Information Displays Trip 1 & 2 Trip distance Standard Enhanced Budget Text Help XXX Wh/mi — — (km) – Energy used per unit of distance XX.X kWh — — –Energy used Elapsed trip time Budget Text — — Total Odometer Note: Press and hold OK to reset the •...
  • Page 87 Information Displays • Energy History - This view from left to • Energy Coach - This view provides a right starts with the Budget View gauge comparison of your recent and adds historical Energy Use and Acceleration, Braking and Cruising Budget data.
  • Page 88 Information Displays Information Driver Alert Displays the associated driver alert graphic. XX Warnings Displays the number of warnings that need immediate attention in red. You can only view the warnings from the System Check menu. View them immediately by pressing OK and then OK again to enter system check.
  • Page 89 Information Displays Settings Tire Mobility Select number of years MyKey Create MyKey Hold OK to Create MyKey Traction Always On or User Selectable Control Max Speed Choose desired speed or off Speed Minder Choose desired speed or off Volume On or Off Limiter Clear MyKeys Hold OK to Clear All MyKeys...

  • Page 90: Information Messages

    Information Displays Phone INFORMATION MESSAGES Note: Depending on the vehicle options Navigation or Compass equipped with your vehicle, not all of the messages will display or be available. E220613 Certain messages may be abbreviated or Surplus shortened depending upon which cluster type you have.
  • Page 91 Information Displays Alarm Message Action Vehicle Alarm To Stop Alarm triggered due to unauthorized entry. See Passive Anti- Alarm, Start Vehicle. Theft System (page 58). Battery and Charging System (High Voltage) Message Action Vehicle Plugged In ? Yes Your vehicle needs confirmation it is unplugged before allowing to power on.
  • Page 92 Information Displays Message Action Severely Limited Your vehicle performance is severely affected by hot battery Performance Due to hot temperatures. Drive with caution. Keep your vehicle plugged battery in when not in use to maintain proper battery temperature. Approaching Range You have not specified a charge point through your vehicle Limit to Return Home Mytouch system and your vehicle range will soon be less than...
  • Page 93 Information Displays Hill Start Assist Message Action Hill Start Assist Not Displays when hill start assist is not available. Contact an Available authorized dealer. See Hill Start Assist (page 119). Keys and Intelligent Access Message Action Starting System Fault This message is displayed when there is a problem with your vehicle’s starting system.
  • Page 94 Information Displays Maintenance Message Action Brake fluid level low Indicates the brake fluid level is low and the brake system Service now should be inspected immediately. See Maintenance (page 166). Brake system fault Stop Displays when the brake system needs servicing. Stop your safely vehicle in a safe place.
  • Page 95 Information Displays Park Aid Message Action Check Park Aid The system has detected a condition that requires service. Contact an authorized dealer. Rear Park Aid On Off Displays the park aid status. Park Brake Message Action Park Brake Engaged Displays when the parking brake is set, the engine is running and the vehicle is driven more than 3 mph (5 km/h).
  • Page 96 Information Displays Tire Pressure Monitoring System Message Action Low Tire Pressure One or more tires on your vehicle has low tire pressure. See Tire Pressure Monitoring System (page 209). Tire Pressure Monitor The tire pressure monitoring system is malfunctioning. If the Fault warning stays on or continues to come on, contact an authorized dealer.

  • Page 97: Climate Control

    Climate Control AUTOMATIC CLIMATE CONTROL E190322 AUTO: Press the button to switch on automatic operation. Adjust to select the desired temperature. Fan speed, air distribution, air conditioning operation, and outside or recirculated air are automatically adjusted to heat or cool the vehicle to maintain the desired temperature.

  • Page 98: Hints On Controlling The Interior Climate

    Climate Control MAX A/C: Press the button for maximum cooling. Recirculated air flows through the instrument panel vents, air conditioning automatically turns on and the fan automatically adjusts to the highest speed. MAX Defrost: Press the button to switch on defrost. Outside air flows through the windshield vents, air conditioning automatically turns on, and fan automatically adjusts to the highest speed.

  • Page 99: Heated Windows And Mirrors

    Climate Control Note: Remove any snow, ice, or leaves from Hot and cold temperatures make your the air intake area at the base of the vehicle use more energy to achieve and windshield. maintain a comfortable interior temperature. Park the vehicle in the shade Note: To improve air conditioning when or in a parking structure when hot, and in starting your vehicle, drive with the windows...

  • Page 100: Cabin Air Filter

    Climate Control Press the button to clear the Replace the filter at regular intervals. See heated rear window of thin ice Scheduled Maintenance (page 316). E72507 and fog. The heated rear For additional cabin air filter information, window will automatically turn off after a or to replace the filter, see an authorized short period of time.

  • Page 101: Seats

    Seats We recommend that you follow these SITTING IN THE CORRECT guidelines: POSITION • Sit in an upright position with the base of your spine as far back as possible. WARNINGS • Do not recline the seat backrest more Do not recline the seat backrest too than 30 degrees.
  • Page 102 Seats Rear center head restraint WARNINGS The adjustable head restraint is a safety device. Whenever possible, it should be installed and properly adjusted when the seat is occupied. Failure to adjust the head restraint properly could reduce its effectiveness during certain impacts.

  • Page 103: Manual Seats

    Seats Installing the Head Restraint WARNINGS Rock the seat backward and forward Align the steel stems into the guide sleeves after releasing the lever to make sure and push the head restraint down until it that it is fully engaged. locks.

  • Page 104: Rear Seats

    Seats E194195 Power Lumbar (If Equipped) E187688 E156656 REAR SEATS Press the unlock buttons down. Folding the Seatback 2. Push the seatback forward. Note: Before lowering the seatback(s), remove the outboard head restraints. See Head Restraints (page 98). Note: Your vehicle may have split seatbacks that must be folded individually.
  • Page 105 Seats When raising the seatback(s), make sure you hear the seat latch into place and that no red portion is visible on the release button on both sides. Flip Up Seat Cushions (If Equipped) WARNING Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback.

  • Page 106: Heated Seats

    Seats HEATED SEATS WARNING People who are unable to feel pain to their skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions, must exercise care when using the heated seat. The heated seat may cause burns even at low temperatures, especially if used for long periods of time.

  • Page 107: Auxiliary Power Points

    Auxiliary Power Points 12 Volt DC Power Point To prevent the battery from running out of charge: WARNINGS • Do not use the power point longer than Do not plug optional electrical necessary after switching the vehicle accessories into the cigar lighter off.

  • Page 108: Storage Compartments

    Storage Compartments CENTER CONSOLE OVERHEAD CONSOLE Stow items in the cupholder carefully as items may become loose during hard braking, acceleration or crashes, including hot drinks which may spill. Available console features include: E131605 Press near the rear edge of the door to open it.

  • Page 109: Starting And Stopping The Electric Motor

    Starting and Stopping the Electric Motor The keyless starting system has three STARTING THE ELECTRIC modes: MOTOR • Off: Turns the power off. Without applying the brake pedal, press and Keyless Starting release the power button once when your vehicle is in the on mode, or when Note: The system may not function if the your vehicle is on but not moving.

  • Page 110: Switching Off The Electric Motor

    Starting and Stopping the Electric Motor Fast Restart The fast restart feature allows you to restart your vehicle within 10 seconds of switching it off, even if it does not detect a valid passive key. Within 10 seconds of switching your vehicle off, press the brake pedal and press the power button.
  • Page 111 Starting and Stopping the Electric Motor When your vehicle is moving, press the power button three times within two seconds or press and hold for at least one second. Move the transmission selector lever to position N and use the brakes to bring your vehicle to a safe stop.

  • Page 112: High Voltage Battery

    High Voltage Battery GENERAL INFORMATION WARNINGS This equipment has arcing or sparking parts. Do not expose to WARNINGS flammable vapors. Position this This battery pack shall only be equipment at least 18 in (450 mm) above serviced by an authorized electric the floor.
  • Page 113 High Voltage Battery Note: The 120 volt convenience cord allows 120 Volt Convenience Cord you to charge the high voltage battery using a standard 120 volt household outlet. Charging with a 120 VAC outlet takes approximately 30 hours to completely charge an empty battery.
  • Page 114 High Voltage Battery Convenience Cord LED Indicators Status Check Fault Vehicle Outlet The convenience cord is not connected to your vehicle. The convenience cord is connected, but your vehicle is not charging. Flashing Your vehicle is charging. Flashing Ground Fault Circuit Interrupter (GFCI) fault detected.
  • Page 115 High Voltage Battery Your vehicle is equipped with a standard Charging DC charge feature. You can charge your If using a 240 volt charging station, vehicle using SAEJ1772 compatible follow the instructions on the charge charging stations. DC charging takes station to begin the charging process.
  • Page 116 High Voltage Battery My GO Time Note: If the system detects a vehicle charging system fault at any point in a Setting My GO Times through the MyFord charge cycle, the entire charge indicator will Mobile application allows you to set flash continuously for one minute and then charging schedules and cabin turn off.
  • Page 117 High Voltage Battery The charge indicator displays the state of Charging charge in 25 percent increments. The charge indicator shows the progress Repeated use of this charging method of the charge. Starting at the bottom, the could have a long term effect on the four lights will either flash to indicate battery.

  • Page 118: High Voltage Battery Cut-Off Switch

    Note: For additional instructions, please refer to information available from the charging networks or the charging system site. Call the Ford Roadside Assistance at 1-800-241-3673 for US sold vehicles traveling within the US or Canada and 1-800-665-2006 for Canadian sold vehicles traveling with the US or Canada for additional information.

  • Page 119: Transmission

    Transmission Park (P) AUTOMATIC TRANSMISSION In this position, power is not transmitted Understanding the Positions of to the drive wheels and the transmission Your Automatic Transmission is locked. You can start the electric motor with the gearshift lever in this position. WARNING Reverse (R) Always set the parking brake fully...
  • Page 120 Transmission Note: The lever is white. WARNINGS If the parking brake is fully released, 4. Apply the brake pedal. Using a suitable but the brake warning lamp remains tool rotate the lever forward while illuminated, the brakes may not be pulling the gearshift lever out of the working properly.

  • Page 121: Brakes

    Brakes Anti-lock Brake System GENERAL INFORMATION This system helps you maintain steering Note: Occasional brake noise is normal. If control during emergency stops by keeping a metal-to-metal, continuous grinding or the brakes from locking. continuous squeal sound is present, the This lamp momentarily brake linings may be worn-out.

  • Page 122: Hints On Driving With Anti-Lock Brakes

    Brakes standard friction braking. When the battery Press the foot brake pedal firmly. is almost fully charged, the amount of 2. Pull the parking brake lever up to its regenerative braking is limited to avoid fullest extent. overcharging, and the requested Note: If you park your vehicle on a hill and deceleration is produced by standard facing uphill, shift the gearshift lever to park...
  • Page 123 Brakes Switching the System On and Off When the system is active, your vehicle will remain stationary on the slope for two to Vehicles with Manual Transmission three seconds after you release the brake pedal. This allows you time to move your You can switch this feature on or off in the foot from the brake to the accelerator information display.

  • Page 124: Traction Control

    Traction Control Using the Information Display PRINCIPLE OF OPERATION Controls The traction control system helps avoid You can switch this feature off or on in the drive wheel spin and loss of traction. information display. See General If your vehicle begins to slide, the system Information (page 80).

  • Page 125: Stability Control

    Stability Control If a fault occurs in either the stability PRINCIPLE OF OPERATION control or the traction control system, you may experience the following conditions: WARNINGS • The stability and traction control light Vehicle modifications involving illuminates steadily. braking system, aftermarket roof racks, suspension, steering system, •...

  • Page 126: Using Stability Control

    Stability Control E72903 Vehicle without stability control skidding off its intended route. Vehicle with stability control maintaining control on a slippery surface. USING STABILITY CONTROL The system automatically turns on each time you switch the ignition on. You cannot switch the stability control system off, but when you shift into reverse (R), the system deactivates.

  • Page 127: Parking Aids

    Parking Aids Note: The sensing system cannot be turned PRINCIPLE OF OPERATION off when a MyKey is present. See Principle of Operation (page 48). WARNINGS Note: If you attach certain add-on devices To help avoid personal injury, please such as a trailer or bike rack, the rear sensing read and understand the limitations system may detect that add-on device and of the system as contained in this...

  • Page 128: Rear View Camera

    Parking Aids Obstacle Distance Indicator Equipped) The system provides obstacle distance indication through the information display. The distance indicator displays when the transmission is in reverse (R). The indicator displays: • As the distance to the obstacle decreases the indicator blocks illuminate and move towards the vehicle icon.
  • Page 129 Parking Aids The rear view camera system provides a Note: If the image comes on while the video image of the area behind your transmission is not in reverse (R), have the vehicle. system checked as soon as possible. During operation, lines appear in the Note: When towing, the camera only sees display which represent your vehicle’s path what is being towed behind your vehicle.
  • Page 130 Parking Aids The fixed and active guidelines fade in and out depending on the steering wheel position. The active guidelines are not shown when the steering wheel position is straight. Always use caution while reversing. Objects in the red zone are closest to your vehicle and objects in the green zone are farther away.
  • Page 131 Parking Aids • Your vehicle speed sufficiently increases. • You shift your vehicle into park (P). Selectable settings for this feature are ON and OFF. The default setting for the rear camera delay is OFF. Enhanced Park Aids Note: The reverse sensing system is not effective at speeds above 6 mph (10 km/h) and may not detect certain angular or moving objects.

  • Page 132: Cruise Control

    Cruise Control The indicator displays in the PRINCIPLE OF OPERATION instrument cluster. E71340 Cruise control lets you maintain a set speed without keeping your foot on the Setting the Cruise Speed accelerator pedal. You can use cruise control when your vehicle speed is greater Drive to desired speed.
  • Page 133 Cruise Control Note: You erase the set speed when you switch the system off. Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...

  • Page 134: Driving Aids

    Driving Aids Steering Tips STEERING If the steering wanders or pulls, check for: Electric Power Steering • Correct tire pressures. WARNINGS • Uneven tire wear. The electric power steering system • Loose or worn suspension has diagnostic checks that components. continuously monitor the system.

  • Page 135: Load Carrying

    Load Carrying become familiar with the REAR UNDER FLOOR following terms for determining STORAGE your vehicle’s weight rating, with or without a trailer, from the Cargo Management System vehicle’s Tire and Loading Information label or Safety Compliance Certification label. Tire and Loading Label Information Example: E188928 The system is located in the floor of the...
  • Page 136 Load Carrying Payload PAYLOAD E143816 WARNING Payload is the combined weight of cargo and passengers that your The appropriate loading vehicle is carrying. The maximum capacity of your vehicle can payload for your vehicle appears be limited either by volume on the Tire and Loading label.
  • Page 137 Load Carrying The total load on each axle must WARNING never exceed its Gross Axle Exceeding the Safety Weight Rating. Compliance Certification label vehicle weight limits can GVWR (Gross Vehicle Weight adversely affect the performance Rating) and handling of your vehicle, GVWR is the maximum allowable cause vehicle damage and can weight of the fully loaded vehicle.
  • Page 138 Load Carrying be used for safe control of towed 2. Determine the combined vehicles and for trailers where the weight of the driver and Gross Combined Weight of the passengers that will be riding towing vehicle plus the trailer in your vehicle. exceed the Gross Vehicle Weight 3.
  • Page 139 Load Carrying Helpful examples for calculating - 1200 = - 240 pounds. No, you do the available amount of cargo not have enough cargo capacity and luggage load capacity to carry that much weight. In metric units, the calculation would Suppose your vehicle has a be: 635 kilograms - (2 x 99 1400-pound (635-kilogram) cargo...
  • Page 140 Load Carrying Special Loading Instructions for Owners of Pick-up Trucks and Utility-type Vehicles WARNING When loading the roof racks, we recommend you evenly distribute the load, as well as maintain a low center of gravity. Loaded vehicles, with higher centers of gravity, may handle differently than unloaded vehicles.

  • Page 141: Towing

    Do not tow with a WARNING slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If Your vehicle is not approved the vehicle is towed incorrectly, or by any for trailer towing.
  • Page 142 Towing If your vehicle becomes inoperable (without access to wheel dollies, car-hauling trailer, or flatbed transport vehicle), it can be flat-towed (all wheels on the ground, regardless of the powertrain and transmission configuration) under the following conditions: • Tow only in the forward direction. •...

  • Page 143: Driving Hints

    Driving Hints BREAKING-IN You need to break in new tires for approximately 300 mi (480 km). During this time, your vehicle may exhibit some unusual driving characteristics. Avoid hard accelerations and driving too fast during the first 1,000 mi (1,600 km). COLD WEATHER PRECAUTIONS E176360...
  • Page 144 Driving Hints WARNINGS Always make sure that the floor mats are properly attached to the retention posts in the carpet that are supplied with your vehicle. Floor mats must be properly secured to both retention posts to make sure mats do not shift out of position.

  • Page 145: Roadside Emergencies

    Towing — independent service contractors, if not prohibited by state, To fully assist you should you have a local or municipal law, shall tow Ford vehicle concern, Ford Motor Company of eligible vehicles to an authorized dealer Canada, Limited offers a complimentary within 35 mi (56 km) of the roadside assistance program.

  • Page 146: Hazard Flashers

    You may cause transmission us in Canada at 1-800-665-2006, or visit damage. our website at www.ford.ca. Note: Do not disconnect the 12 volt battery from your vehicle electrical system. HAZARD FLASHERS Note: If used when the vehicle is not running, the battery will lose charge.
  • Page 147 Roadside Emergencies To Connect the Booster Cables Position the vehicles so that they do not touch one another. 2. Switch off the electric motor and any electrical equipment. 3. Connect the positive (+) terminal of vehicle B with the positive (+) terminal of vehicle A (cable C).

  • Page 148: Collision, Damage Or Fire Event

    COLLISION, DAMAGE OR FIRE EVENT A crash or impact significant enough to require an emergency response for Guidance for Ford Motor Company conventional vehicles would also require Electric and Hybrid-Electric the same response for an electric or Vehicles Equipped With High hybrid-electric vehicle.

  • Page 149: Post-Crash Alert System

    • For vehicles in Canada, notify Ford Motor Company 1-800-565-3673 (then follow the prompts on the voice response menu), an authorized Ford dealer or service center as soon as...

  • Page 150: Customer Assistance

    Mailing address perform a repair after taking your vehicle to the authorized dealer. Repairs will be Customer Relationship Centre made using Ford or Motorcraft® parts, or Ford Motor Company of Canada, Limited remanufactured or other parts that are P.O. Box 2000 authorized by Ford.

  • Page 151: In California (U.s. Only)

    In some states within the United States, conform the vehicle to its applicable you must directly notify Ford in writing express warranties if, within the first 18 before pursuing remedies under your months of ownership of a new vehicle or...

  • Page 152: The Better Business Bureau (Bbb) Auto Line Program (U.s. Only)

    BBB AUTO LINE During mediation, a representative of the 3033 Wilson Boulevard, Suite 600 BBB will contact both you and Ford Motor Arlington, Virginia 22201 Company to explore options for settlement of the claim. If an agreement is not reached...

  • Page 153: Utilizing The Mediation/Arbitration Program (Canada Only)

    Before exporting your vehicle to a foreign Canadian dealers. In those cases where country, contact the appropriate foreign you continue to feel that the efforts by Ford embassy or consulate. These officials can of Canada and the authorized dealer to...

  • Page 154: Ordering Additional Owner's Literature

    (VIN) and new ORDERING ADDITIONAL address with Ford Global Trade Services OWNER'S LITERATURE by emailing, expcso@ford.com. If you are in another foreign country, To order the publications in this portfolio, contact the nearest authorized dealer.

  • Page 155: Reporting Safety Defects (U.s. Only)

    However, Obtaining a French Owner’s NHTSA cannot become involved Manual in individual problems between you, your dealer, or Ford Motor French Owner’s Manual can be obtained Company. from your authorized dealer or by contacting Helm, Incorporated using the...
  • Page 156 Transport Canada Contact Information Website www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigations- index-76.htm (English) Website www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetes- index-76.htm (French) Phone 1–800–333–0510 Ford of Canada Contact Information Website www.ford.ca Phone 1–800–565-3673 Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...

  • Page 157: Fuses

    Fuses front of the 12 volt battery box. It is FUSE SPECIFICATION CHART connected to the 12 volt battery positive terminal. This fuse box contains several Pre-fuse Box high current fuses. If replacement of these Your vehicle has a pre-fuse box located in high current fuses is required, contact an the electric motor compartment on the authorized dealer.
  • Page 158 Fuses E129925 Lift the release lever at the rear of the cover to remove it. Fuse Number Fuse Rating Protected Component Anti-lock brake system. Stability control (KL30V). Anti-lock brake system. Stability control (KL30P). Not used. Blower motor module. Brake vacuum pump relay. Electric motor control relay.
  • Page 159 Fuses Fuse Number Fuse Rating Protected Component Body control module (KL30C supply). Coolant heater two. Not used. Windshield wiper. Anti-lock brake system. Stability control (KL15). Horn. Stop lamp switch. Battery monitoring system. Relay coils. Lighting control switch module. Not used. Powertrain control module.
  • Page 160 Fuses Fuse Number Fuse Rating Protected Component Coolant pump. Vehicle audible signal for pedestrians. Powertrain control module (KL15 supply). Not used. Electronic power assist steering. Body control module (KL15 supply). Rear wiper motor. Daytime running light. Not used. Not used. Not used.
  • Page 161 Fuses Relay Number Protected Component Not used. Brake vacuum pump. Not used. Electronic fan control module. Blower motor. Electric motor control. Brake vacuum pump mechanical relay. Ignition. Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...

  • Page 162: Passenger Compartment Fuse Box

    Fuses Passenger Compartment Fuse Box E129926 Fuse Number Fuse Rating Protected Component Not used (spare). Not used. Not used. Not used (spare). Interior lamp. Driver door switch pack. Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...
  • Page 163 Fuses Fuse Number Fuse Rating Protected Component Glove compartment lamp. Ambient lighting lamp. Front cigar lighter socket. Rear auxiliary power points. Not used (spare). Not used. Not used. Luggage compartment lid release. Not used (spare). Global positioning sensor. 7.5A SYNC module. Not used.

  • Page 164: Luggage Compartment Fuse Box

    Fuses Fuse Number Fuse Rating Protected Component Ground fuse (central lock supply). Ground fuse (central unlock supply). Ground fuse (driver door unlock relay supply). Ground fuse (central/double lock relay supply). Ground fuse ( release relay supply). 7.5A Heated seats (ignition sense). Restraint system.
  • Page 165 Fuses Fuse Number Fuse Rating Protected Component Left-hand power door lock. Right-hand front power windows. Right-hand power door lock. Right-hand heated exterior mirror. Rear left door module (KL30 supply). Rear right door module (KL30 supply). Ignition relay. Driver power seat. Heated rear window.
  • Page 166 Fuses Fuse Number Fuse Rating Protected Component Not used. Rear view camera. Parking assist control module. Not used. Not used. Not used. 15A* Driver heated seat. 15A* Passenger heated seat. Not used. Not used. Not used. Not used. Not used. Not used.

  • Page 167: Changing A Fuse

    Fuses Relay Number Protected Component Parking assist control module. Heated rear window. Rear window wiper. Not used. Not used. Not used. CHANGING A FUSE Fuses WARNING Always replace a fuse with one that has the specified amperage rating. E217331 Using a fuse with a higher amperage If electrical components in the vehicle are rating can cause severe wire damage and not working, a fuse may have blown.
  • Page 168 Fuses Fuse Types E207206 Callout Fuse Type Micro 2 Micro 3 Maxi Mini M Case J Case J Case Low Profile Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...

  • Page 169: Maintenance

    Have your vehicle serviced regularly to help WARNINGS maintain its roadworthiness and resale Switch your vehicle off before value. There is a large network of Ford carrying out any under hood check authorized repairers that are there to help or adjustment. Failure to follow this...

  • Page 170: Opening And Closing The Hood

    Maintenance OPENING AND CLOSING THE HOOD Opening the Hood Pull the hood release lever. E142457 2. Slightly lift the hood. Move the catch toward the center of your vehicle to E189028 release the hood. 3. Open the hood and support it with the hood strut.

  • Page 171: Under Hood Overview

    Maintenance UNDER HOOD OVERVIEW E198695 Coolant reservoir. See Coolant Check (page 168). Brake fluid reservoir. See Brake Fluid Check (page 170). 12 volt battery. See Changing the 12V Battery (page 171). Electric motor compartment fuse box. See Fuses (page 154). Windshield washer fluid reservoir.
  • Page 172 Note: Coolants marketed for all makes and Wait 10 minutes for the cooling models may not be approved to Ford system to cool down. Cover the coolant specifications and may cause damage to reservoir cap with a thick cloth to prevent the cooling system.

  • Page 173: Brake Fluid Check

    Recycled Coolant 5. Check the coolant level in the coolant reservoir the next few times you drive Ford Motor Company does not recommend your vehicle. If necessary, add enough the use of recycled coolant since a prediluted coolant to bring the coolant Ford-approved recycling process is not yet level to the correct level.

  • Page 174: Washer Fluid Check

    Wash hands after handling. Only use fluid that meets Ford specifications. Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...

  • Page 175: Checking The Wiper Blades

    Maintenance Your vehicle is fitted with a Motorcraft 3. Switch off all accessories. maintenance-free battery which normally 4. Press the brake pedal and start your does not require additional water. vehicle. Note: After cleaning or replacing the 5. Reset the clock. battery, make sure you reinstall the battery 6.

  • Page 176: Changing The Front Wiper Blades

    Maintenance 2. Switch the ignition off and press and CHANGING THE FRONT WIPER hold the wiper lever in position A within BLADES three seconds. 3. Release the wiper lever when the Note: If streaks or smears appear on the windshield wipers reach the service windshield, clean the windshield and the position.

  • Page 177: Changing The Rear Wiper Blades

    Maintenance Headlamp Aiming Target CHANGING THE REAR WIPER BLADES Note: Do not hold the wiper blade when lifting the wiper arm. Note: Make sure that the wiper arm does not spring back against the glass when the wiper blade is not attached. Lift the wiper arm.

  • Page 178: Removing A Headlamp

    Maintenance E199411 Note: There may be an identifying mark on the lens to help you locate the center of the bulb. Note: To see a clearer light pattern while adjusting one headlamp, you may want to E164485 block the light from the other headlamp. 5.

  • Page 179: Changing A Bulb

    Maintenance CHANGING A BULB Headlamp E133102 Side marker bulb. Headlamp low beam. Headlamp high beam. Front direction indicator. E133215 2. Remove the screws. Your vehicle has high intensity discharge lamps. These lamps operate at a high 3. Pull the headlamp as far as possible towards the front of the vehicle to voltage.
  • Page 180 Maintenance Rear Lamp 2. Carefully remove the cover. 3. Turn the bulb holder counterclockwise and remove it. 4. Press the bulb in and turn the bulb counterclockwise to remove it. Side Marker Bulb Remove the headlamp. See Removing a Headlamp (page 175). E184156 2.

  • Page 181: Bulb Specification Chart

    Maintenance Brake Lamp, Direction Indicator and Reverse Lamp E184158 4. Disconnect the electrical connector. E133111 5. Turn the bulb holder counterclockwise Carefully remove the cover. and remove it. 6. Remove the bulb by pulling it straight out. Licence Plate and High Mounted Brake Lamp These lamps have LED bulbs.
  • Page 182 Maintenance Function Trade number * Headlamp high/low beam (HID) * Sidemarker - front * Park lamp - front Direction indicator - front PY21W Direction indicator - rear 3757 NAK Brake lamp 3157K * Rear lamp Backup lamp * License plate lamp * High-mount brake lamp * Interior lamps * To replace these lamps, contact an authorized dealer.

  • Page 183: Vehicle Care

    Vehicle Care GENERAL INFORMATION CLEANING PRODUCTS Your dealer has many quality products For best results, use the following products available to clean your vehicle and protect or products of equivalent quality: its finishes. Materials Name Specification Motorcraft® Bug and Tar Remover (U.S.) Motorcraft®...

  • Page 184: Cleaning The Exterior

    Vehicle Care Name Specification Premium Glass Cleaner / Nettoie-vitres de qualité supérieure (Canada) ZC-23 (U.S.) CXC-100 (Canada) Motorcraft® Wheel and Tire Cleaner (U.S.) Wheel and Tire Cleaner / Nettoyant pour roues et pneus (Canada) ZC-37-A (U.S. & Canada) Exterior Chrome Parts CLEANING THE EXTERIOR •...

  • Page 185: Waxing

    Vehicle Care • Use a spray with a 40° wide spray • Do not allow wax to come in contact angle pattern. with any non-body (low-gloss black) colored trim. The wax will discolor or • Keep the nozzle at a 12 in (305 mm) stain the parts over time.

  • Page 186: Cleaning The Windows And Wiper Blades

    Vehicle Care • Never wash or rinse any ignition coil, CLEANING THE INTERIOR spark plug wire or spark plug well, or the area in and around these locations. WARNINGS • Cover the battery, power distribution Do not use cleaning solvents, bleach box, and air filter assembly to prevent or dye on the vehicle’s safety belts, water damage when cleaning the...

  • Page 187: Cleaning The Instrument Panel And Instrument Cluster Lens

    Vehicle Care Wipe up spilled liquid using a clean, CLEANING THE INSTRUMENT soft cloth as quickly as possible. PANEL AND INSTRUMENT 2. Use Motorcraft Premium Leather and CLUSTER LENS Vinyl Cleaner or a commercially available leather cleaning product for WARNING automotive interiors.

  • Page 188: Repairing Minor Paint Damage

    Vehicle Care You should: Note: Industrial-strength or heavy-duty cleaners in combination with brush agitation • Remove dust and loose dirt with a to remove brake dust and dirt, could wear vacuum cleaner. away the clear coat finish over a period time. •...
  • Page 189 Vehicle Care General Cooling System • Store all vehicles in a dry, ventilated • Protect against freezing temperatures. place. • When removing your vehicle from • Protect from sunlight, if possible. storage, check coolant fluid level. Confirm that there are no cooling •...

  • Page 190: Removing Vehicle From Storage

    Vehicle Care Miscellaneous • Make sure you cover all linkages, cables, levers and pins under your vehicle with grease to prevent rust. • Move vehicles at least 25 ft (7.5 m) every 15 days to lubricate working parts and prevent corrosion. Removing Vehicle From Storage When your vehicle is ready to come out of storage, do the following:...

  • Page 191: Wheels And Tires

    TIRE SEALANT AND INFLATOR Note: The temporary mobility kit contains enough sealant compound in the canister for one tire repair only. See an authorized Ford dealer for replacement sealant canisters. The kit is located in the luggage compartment. The kit consists of an air compressor to...
  • Page 192 Note: Do not drive further than 120 mi temperature is between -22°F (-30°C) (200 km). Drive only to the closest and 158°F (70°C). authorized Ford dealer or tire repair shop to • Only use the sealing compound before have your tire inspected.
  • Page 193 Wheels and Tires * When inflation only is required Sealant compound contains latex. Use for a tire or other objects, the appropriate precautions to avoid any selector must be in the Air allergic reactions. E175978 position. Do not remove any foreign object that has pierced the tire.
  • Page 194 Wheels and Tires 5. Remove the warning sticker found on gauge reading will indicate the tire the canister and place it on the top of inflation pressure after about 30 the instrument panel or the center of seconds of operation. You should the dash.
  • Page 195 20 psi (1.4 bar), continue Obtain and replace the sealing compound to the next step. and spare parts at an authorized Ford The power plug may get hot after use Motor Company dealership or tire dealer. and should be handled carefully You can dispose empty sealant bottles at while unplugging.
  • Page 196 Wheels and Tires Removal of the Sealant Canister from the Kit E175987 4. Rotate the sealant canister up 90 degrees and pull away from E175984 casing/housing to remove. Unwrap the dual purpose hose (black tube) from the compressor housing. Installation of the Sealant Canister to the Kit With the canister held perpendicular to the housing, insert the canister...

  • Page 197: Tire Care

    Note: If you experience any difficulties Tire Quality Grades apply to new when you remove or install the sealant pneumatic passenger car tires. canister, contact your authorized Ford dealer They do not apply to deep tread, for assistance. winter-type snow tires,...
  • Page 198 Transportation-Tire quality to lowest are AA, A, B, and C. The grades: The U.S. Department of grades represent the tire’s ability Transportation requires Ford to stop on wet pavement as Motor Company to give you the measured under controlled following information about tire...
  • Page 199 Wheels and Tires Federal Motor Vehicle Safety PSI: Pounds per square inch, a Standard No. 139. Grades B and A standard unit of air pressure. represent higher levels of Cold tire pressure: The tire performance on the laboratory pressure when the vehicle has test wheel than the minimum been stationary and out of direct required by law.
  • Page 200 Wheels and Tires Information Contained on the A. P: Indicates a tire, designated Tire Sidewall by the Tire and Rim Association, that may be used for service on Both U.S. and Canada Federal cars, sport utility vehicles, regulations require tire minivans and light trucks.
  • Page 201 Wheels and Tires G. H: Indicates the tire's speed Letter Speed rating rating. The speed rating denotes rating the speed at which a tire is 168 mph (270 km/h) designed to be driven for extended periods of time under a standard 186 mph (299 km/h) condition of load and inflation Note: For tires with a maximum...
  • Page 202 Wheels and Tires J. Tire Ply Composition and *Traction: The traction grades, Material Used: Indicates the from highest to lowest are AA, A, number of plies or the number of B, and C. The grades represent the layers of rubber-coated fabric in tire's ability to stop on wet the tire tread and sidewall.
  • Page 203 Wheels and Tires The tire suppliers may have C. Maximum Load Dual lb (kg) additional markings, notes or at psi (kPa) cold: Indicates the warnings such as standard load, maximum load and tire pressure radial tubeless, etc. when the tire is used as a dual, defined as four tires on the rear Additional Information axle (a total of six or more tires on...
  • Page 204 Inflate all tires to the width of the tire in millimeters inflation pressure recommended from sidewall edge to sidewall by Ford Motor Company. edge. In general, the larger the number, the wider the tire. C. 80: Indicates the aspect ratio which gives the tire's ratio of height to width.
  • Page 205 Safety automatic service station gauges Compliance Certification Label may be inaccurate. Ford (affixed to either the door hinge recommends the use of a digital pillar, door-latch post, or the door or dial-type tire pressure gauge...
  • Page 206 Wheels and Tires When weather temperature 3. Add enough air to reach the changes occur, tire inflation recommended air pressure. pressures also change. A 10°F Note: If you overfill the tire, release (6°C) temperature drop can air by pressing on the metal stem cause a corresponding drop of in the center of the valve.
  • Page 207 Wheels and Tires Inspecting Your Tires and Tire Wear Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the tread grooves. Check the tire and valve stems for holes, cracks, or cuts that may permit air leakage and repair or replace the...
  • Page 208 This provided by Ford. The information identifies and recommended tire and wheel size Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...
  • Page 209 Use of any tire or wheel 2. Lubricate the tire bead and not recommended by Ford can wheel bead seat area again. affect the safety and performance of your vehicle, which could result 3.
  • Page 210 Highway Hazards The use of wheels or tires not No matter how carefully you drive recommended by Ford Motor there is always the possibility that Company may affect the you may eventually have a flat tire operation of your tire pressure on the highway.
  • Page 211 Wheels and Tires Tire and Wheel Alignment Tire Rotation A bad jolt from hitting a curb or WARNING pothole can cause the front end If the tire label shows of your vehicle to become different tire pressures for the misaligned or cause damage to front and rear tires and the vehicle your tires.

  • Page 212: Using Snow Chains

    Wheels and Tires Rotating your tires at the TIRE PRESSURE MONITORING recommended interval (as SYSTEM indicated in the Scheduled Maintenance chapter) will help WARNING your tires wear more evenly, The tire pressure monitoring system providing better tire performance is not a substitute for manually and longer tire life.
  • Page 213 Wheels and Tires Changing Tires With a Tire Please note that the TPMS is not a Pressure Monitoring System substitute for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale.
  • Page 214 Wheels and Tires When Your Temporary Spare Tire is When You Believe Your System is Not Installed Operating Properly When one of your road tires needs to be The main function of the tire pressure replaced with the temporary spare, the monitoring system is to warn you when system will continue to identify an issue to your tires need air.
  • Page 215 Wheels and Tires Low tire pressure Possible cause Customer action required warning light Solid warning light Tire(s) under-inflated Make sure tires are at the proper pres- sure. See Inflating your tires in this chapter. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar),...

  • Page 216: Changing A Road Wheel

    Wheels and Tires How Temperature Affects Your Tire warning light is on, visually check each tire Pressure to verify that no tire is flat. If one or more tires are flat, repair as necessary. Check The tire pressure monitoring system the air pressure in the road tires.

  • Page 217: Lug Nuts

    100 lb.ft (135 Nm) *Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...

  • Page 218: Capacities And Specifications

    Capacities and Specifications MOTORCRAFT PARTS Component Part number Battery BXT-67R Windshield wiper blade WW-2802 (driver side) WW-2803 (passenger side) WW-1295 (rear) Cabin air filter FP-70 Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...

  • Page 219: Vehicle Identification Number

    Capacities and Specifications VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the left-hand side of the instrument panel. E142477 World manufacturer identifier Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations Make, vehicle line, series, body type Engine type Check digit...

  • Page 220: Vehicle Certification Label

    Capacities and Specifications VEHICLE CERTIFICATION TRANSMISSION CODE LABEL DESIGNATION E167469 E167814 The National Highway Traffic Safety The transmission code is on the Safety Administration Regulations require that a Compliance Certification Label. The Safety Compliance Certification Label be following table shows the transmission affixed to a vehicle and prescribe where code along with the transmission the Safety Compliance Certification Label...

  • Page 221: Capacities And Specifications

    Air conditioning refrigerant compressor oil fill capacity. 5.2 fl oz (153 ml) Note: Use of other fluids may lead to Specifications damage which is not covered by the vehicle Warranty. Only use fluid that meets Ford specifications. Materials Name Specification Motorcraft® Orange Prediluted Antifreeze/Coolant (U.S.)
  • Page 222 Capacities and Specifications Name Specification Premium Quality Windshield Washer Fluid / Liquide lave-glace de haute qualité (Canada) ZC-32-B2 (U.S.) CXC-37-A/B/D/F (Canada) R-1234yf Refrigerant (U.S.) WSS-M17B21-A R-1234yf Refrigerant / Frigorigène R-1234yf (Canada) YN-33-A (U.S.) HS7Z-19B519-BA (Canada) Motorcraft® R-1234yf Refrigerant PAG Oil (U.S.) WSS-M2C300-A2 R-1234yf Refrigerant PAG Oil / Huile PAG pour frigorigène R-1234yf (Canada)

  • Page 223: Audio System

    Audio systems capable of recognizing and may not function correctly when used in playing MP3 and WMA individual tracks Ford CD players. and folder structures work as follows: • There are two different modes for MP3...

  • Page 224: Audio Unit - Vehicles With: Sony Audio System

    Audio System • MP3 and WMA folder mode represents AUDIO UNIT - VEHICLES WITH: a folder structure consisting of one SONY AUDIO SYSTEM level of folders. The CD player numbers all MP3 and WMA tracks on the disc WARNING (noted by the MP3 or WMA file extension) and all folders containing Driving while distracted can result in MP3 and WMA files, from F001 (folder)
  • Page 225 Audio System E184903 Power: Press to switch the system on and off. CD slot: Insert a CD. TUNE: In radio mode, press to manually search through the radio frequency band. In SIRIUS mode, press to find the previous or next available satellite radio station.

  • Page 226: Media Hub

    Audio System MEDIA HUB (If Equipped) You can locate the media hub inside the center console or on the instrument panel. E211463 See your SYNC information. Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...

  • Page 227: Sync

    SYNC Getting to Know Your System GENERAL INFORMATION The SYNC 3 system allows you to interact WARNING with a variety of features using the touchscreen and voice commands. By Driving while distracted can result in integrating with your Bluetooth-enabled loss of vehicle control, crash and phone, the touchscreen provides easy injury.
  • Page 228 SYNC Item Menu Item Action and Description Status Bar This bar displays icons and messages pertaining to current system activities including climate settings, voice commands and phone functions such as text messages. Home This button is available on the main screens. Pressing it takes you to the home screen view.
  • Page 229 SYNC E223058 Callout Item Description Microphone Mute This icon displays when your phone's microphone is muted. A caller cannot hear you. Mute This icon displays when the audio system is muted. Download This icon displays when SYNC 3 has received a soft- ware update.
  • Page 230 SYNC Callout Item Description 911 Assist Off This icon displays when 911 Assist is set to off and your phone is connected to SYNC. Bluetooth Alert This icon displays when there is an active Bluetooth alert. Bluetooth This icon displays to show an active Bluetooth connection.
  • Page 231 SYNC Cleaning the Touchscreen SEEK NEXT: • While in radio mode, press to seek You can remove fingerprints with a dry, between memory presets. clean, soft cloth. • While in USB, Bluetooth Audio or CD If dirt or fingerprints are still on the screen, mode, press to seek between songs or apply a small amount of alcohol to the press and hold to fast seek.
  • Page 232 Do not wait for 911 Assist to make an Website emergency call if you can do it yourself. Dial emergency services www.owner.ford.com immediately to avoid delayed response www.syncmyride.ca www.syncmaroute.ca time which could increase the risk of serious injury or death after a crash.
  • Page 233 SYNC • You must pair and connect a 911 Assist May Not Work If Bluetooth-enabled and compatible • Your cellular phone or 911 Assist cell phone to SYNC. hardware sustains damage in a crash. • A connected Bluetooth-enabled phone • The vehicle's battery or the SYNC must have the ability to make and system has no power.
  • Page 234 SYNC Speed-restricted Features • Do not attempt to service or repair the system. Have an authorized dealer Some features of this system may be too check your vehicle. difficult to use while your vehicle is moving • Do not operate playing devices if the so they are restricted from use unless your power cords or cables are broken, split vehicle is stationary.
  • Page 235 SYNC Creating an Owner Account Website Why do I need an owner account? www.owner.ford.com • Essential for keeping up with the latest www.syncmyride.ca software and connected features. www.syncmaroute.ca • Access to customer support for any questions you may have. The website notifies you if an update is •...
  • Page 236 SYNC When Wi-Fi and automatic updates are To enable automatic updates using enabled, your system checks for software Wi-Fi, select: updates periodically. If a new version is available, it downloads at that time. Menu Item Software downloads can take place for up to 30 minutes after you have switched your Settings vehicle off.
  • Page 237 SYNC 3 module. creates and retains an index of supported Ford Motor Company and Ford of Canada media content. The system also records a do not access the system data for any...

  • Page 238: Home Screen

    SYNC HOME SCREEN E207616 Item Tile Home screen display Audio Shows the active media source. If your vehicle does not have navigation, this space contains the compass. Phone The name of the connected phone appears on the screen. The status of the phone features also appear. This includes signal strength, battery charge, 911 assist setting state (On or Off), text messaging and roaming.

  • Page 239: Using Voice Recognition

    SYNC Item Tile Home screen display If your vehicle does not have navigation, this space contains the audio information. If equipped. You can access each feature controlled by You can touch any of the feature displays SYNC 3 through a variety of commands. to access that feature.
  • Page 240 SYNC Audio Voice Commands Included here are some of the most popular commands for each SYNC 3 ___ is a dynamic listing, meaning that for feature. audio voice commands it can be the name of a Sirius channel or a channel number, a radio frequency number, or the name of a artist, album, song or a genre.
  • Page 241 SYNC Phone Voice Commands You can use voice commands to connect your Bluetooth-enabled phone to the Pairing a Phone system. To pair your phone, press the voice button and when prompted, say: Voice command Description Pair Phone Follow the on-screen instructions to complete the pairing process.
  • Page 242 SYNC Text Message Voice Commands To access text message options, press the voice button and say: Voice command Description Listen to Message Listen to text message ___ You can say the number of the message you would like to hear. Reply to Message ___ is a dynamic listing, meaning that for Navigation Voice Commands...
  • Page 243 SYNC In addition, you can say these commands when a route is active: Voice command Description Cancel Route Cancels the current route. Detour Allows you to select an alternate route. Repeat Instruction Repeats the last guidance prompt. Show Route Shows the current route. Where Am I Provides current location.
  • Page 244 SYNC SiriusXM Traffic and Travel Link SiriusXM Traffic and Travel Link may not Voice Commands be available in all markets. Activation and (If Equipped) a subscription are required. You can say the following commands to access SiriusXM Traffic and Travel Link: Voice command Description Show Traffic...

  • Page 245: Entertainment

    SYNC Note: Depending on the current climate To disable this automatic fan speed control settings, the fan speed may reduction feature during voice sessions, automatically go down while issuing voice press and hold the climate control AC and commands or while making and receiving Recirculated air buttons simultaneously, phone calls via SYNC to reduce the amount release and then increase fan speed within...
  • Page 246 SYNC You can access these options using the touchscreen or voice commands. Message Message and description Sources Sources Press this button to select the source of Direct Tune media you want to listen to. Presets Menu item SIRIUS The name of the USB that is plugged in displays here. Bluetooth Stereo Apps If you have SYNC 3 compatible apps on your connected smart phone, they...
  • Page 247 This includes canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes. Note: This receiver includes the eCos real-time operating system.
  • Page 248 SYNC Menu item Action and description Replay Replay audio on the current channel. You can replay approx- imately 45 minutes of audio as long as you remain tuned to the current station. Changing stations erases the previous audio. Live When you are in replay mode, you are not able to select a different preset until you return to live audio.
  • Page 249 SYNC Troubleshooting tips Message Cause Action Acquiring Signal Radio requires more than two No action required. This seconds to produce audio for message should disappear the selected channel. shortly. Satellite antenna fault There is an internal module or If this message does not clear system failure present.
  • Page 250 SYNC HD Radio technology is the digital The HD logo is grey when acquiring a digital evolution of analog AM/FM radio. Your station, and then changes to orange when system has a special receiver that allows digital audio is playing. When this logo is it to receive digital broadcasts (where available, you may also see Title and Artist available) in addition to the analog...
  • Page 251 SYNC HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system changes back to the analog broadcast until the digital broadcast is available again.
  • Page 252 HD Radio and the HD and http://www.ibiquity.com/automotive/ HD Radio logos are proprietary trademarks report_radio_station_experiences of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be...
  • Page 253 SYNC Bluetooth Stereo or USB access media that you store on your Bluetooth device or USB device such as Bluetooth Stereo and USB allow you to music, audio books or podcasts. The following buttons are available for Bluetooth and USB: Button Function Repeat...
  • Page 254 SYNC Button Function Composers A-Z Jump This button allows you to choose a specific letter to view within the category you are browsing. Explore Device If available, this allows you to browse the folders and files on your USB device. Supported Media Players, Formats USB Ports and Metadata Information...

  • Page 255: Phone

    SYNC 4. Confirm that the six-digit number PHONE appearing on your phone matches the six-digit number on the touchscreen. WARNING 5. The touchscreen indicates when the Driving while distracted can result in pairing is successful. loss of vehicle control, crash and 6.

  • Page 256: Phone Menu

    To check your phone’s compatibility, see your phone’s manual or visit the Phone Menu website: This menu becomes available after pairing Websites a phone. owner.ford.com E205447 Item Menu Item Action and Description Recent Call Displays your recent calls. List You can place a call by selecting an entry from this list.
  • Page 257 SYNC Item Menu Item Action and Description You can also sort the calls by selecting the drop down menu at the top of the screen. You can choose: Incoming Outgoing Missed Contacts All of your contacts from your phone display in alphabetical order.
  • Page 258 SYNC To call a number in your contacts, To accept the call, select: select: Menu Item Menu Item Action and Description Accept Contacts You can then select the Note: You can also accept the call by name of the contact you pressing the phone button on the steering want to call.
  • Page 259 SYNC Item Item Privacy Transfer the call to End Call Immediately end a the cell phone or phone call. You can back to SYNC 3. also press the button on the Text Messaging steering wheel. Note: Downloading and sending text Keypad Press this to access messages using Bluetooth are cell...

  • Page 260: Navigation

    SYNC To disable this feature from the To disable this feature from the Settings screen, select: Settings screen, select: Menu Item Menu Item Apple CarPlay Preferences Android Auto Preferences Your device is listed if SYNC detects Your device is listed if SYNC detects Apple CarPlay.

  • Page 261: Focus Electric (Cdh) Battery Electric Vehicle (Bev), Canada/United States Of America, Hm5J 19A321 Da Enusa, Edition Date: 201608, First Printing

    SYNC 3D city models are complete 3D models Re-center the map by pressing of entire city areas including navigable this icon whenever you scroll the roads, parks, rivers and rendered buildings. map away from your vehicle’s 3D landmarks and city models appear in current location.

  • Page 262: Focus Electric (Cdh) Battery Electric Vehicle (Bev), Canada/United States Of America, Hm5J 19A321 Da Enusa, Edition Date: 201608, First Printing

    SYNC destination is within this band, enter it into the navigation system and use the budget Button features in the instrument cluster to help Start you manage your vehicle energy usage. The darker shaded area, beyond the rings, is unlikely to be within range on the current Range Rings and Charge Points battery charge.

  • Page 263: Focus Electric (Cdh) Battery Electric Vehicle (Bev), Canada/United States Of America, Hm5J 19A321 Da Enusa, Edition Date: 201608, First Printing

    SYNC Destination Mode To set a destination, press: Menu Item Description Destination Enter a navigation destination in any of the following formats: Search Street Address (number, street, city, state) For example "12 Mainstreet Dearborn MI" Partial Address (number, street) if searching in current state (number, street and zip code (or postal code in Canada)) if searching out of state You can enter unique addresses that contain door number prefixes...

  • Page 264: Focus Electric (Cdh) Battery Electric Vehicle (Bev), Canada/United States Of America, Hm5J 19A321 Da Enusa, Edition Date: 201608, First Printing

    SYNC Menu Item Description These locations cannot be deleted individually. To delete them, preform a master reset. See SYNC 3 Troubleshooting (page 299). Home Select to navigate to your set Home destination. The time it takes to travel from your current location to Home displays. To set your Home, press: Home A prompt appears asking if you would like to create a...

  • Page 265: Focus Electric (Cdh) Battery Electric Vehicle (Bev), Canada/United States Of America, Hm5J 19A321 Da Enusa, Edition Date: 201608, First Printing

    SYNC Menu Item Description See All Press to view additional categories. Once you have selected a category, follow the menus to find what you are looking for. Inside of these categories you can search by: Nearby Along Route Near Destination In a City Once you have chosen your destination, press: Menu Item...

  • Page 266: Focus Electric (Cdh) Battery Electric Vehicle (Bev), Canada/United States Of America, Hm5J 19A321 Da Enusa, Edition Date: 201608, First Printing

    SYNC Menu Item Action and Description The navigation map shows your estimated time of arrival, remaining travel time and the distance to your destination. SYNC 3 may not always announce vehicle arrival at the exact point of your destination and you may have to cancel a route manually. During active navigation, touch the bottom Navigation Menu of the screen to view the menu and other...
  • Page 267 SYNC Button Navigation Press this button to adjust your preferences. See Settings (page 287). Settings Where Am I? Provides your current location city and the nearest road. The following are only available on the menu during an active navigation route: Cancel Route The system asks for confirmation and then returns you to the map mode screen.

  • Page 268: Focus Electric (Cdh) Battery Electric Vehicle (Bev), Canada/United States Of America, Hm5J 19A321 Da Enusa, Edition Date: 201608, First Printing

    SYNC Menu Item Add Waypoint The waypoint list then appears and you are able to re-order all of your waypoints by selecting the menu icon on the right hand side of the location. You can select up to five waypoints. You can also have the system set the order Optimize Order for you by pressing:...

  • Page 269: Electric Vehicle Information

    SYNC SiriusXM Traffic and Travel Link Website SiriusXM Traffic and Travel Link is available on vehicles equipped with navigation and www.navigation.com/sync only in select markets. You must activate and subscribe to receive SiriusXM Traffic You need to specify the make and model and Travel Link information.
  • Page 270 SYNC E231145 The charge settings information for your vehicle is available through the Settings section of the touch screen. Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...

  • Page 271: Charge Settings

    For more information on this This screen allows you to set up the visit the Ford website. charging convenience features. Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...
  • Page 272 SYNC To improve the charging experience, your vehicle has the following convenience features: Feature Description Value Charge Your vehicle schedules its charging time for when the utility rates are lowest. Contact your utility company to see what rates are available. Charge Now Your vehicle starts charging immediately after you connect the charging plug.
  • Page 273 SYNC E231147 My GO Time summary displays the next GO Time and cabin temperature setting. Charging status and actual times displays charging status with the charging start time, end time, and duration. Charge profile and mode displays the charging profile and charging mode for the vehicle's present location.
  • Page 274 SYNC My GO Time Summary E231148 Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...
  • Page 275 SYNC Item Menu Item Action and Description My GO Times This area of the screen shows your scheduled Go Time and your cabin conditioning information. Next GO Time This is the time and date of your next set drive time. Your vehicle automatically schedules charging and cabin condi- tioning to finish by this time.
  • Page 276 SYNC To eliminate the conflict notification • Plug the vehicle into a 240V high immediately or to prevent a conflict in the current charging station instead of future, try the following: using the 120V low current convenience cord. Higher power charging yields •...
  • Page 277 SYNC Item Menu Item Action and Description Charge Status This is the status of the charging system, which includes the charging plug, high-voltage battery and charger. Next Charge This means the vehicle is unplugged. Charge Start and Complete information is for the present vehicle location.
  • Page 278 SYNC Item Menu Item Action and Description Scheduled Charge When the vehicle is in Value Complete Time Charge mode, the system displays the estimated charge complete time. It is normal for the estimated complete time to change when charging. The vehicle keeps charging until the high-voltage battery is fully charged.
  • Page 279 SYNC Value Charge Profile and Mode E231150 Item Menu Item Action and Description Value Charge This is the name of the presently detected Value Charge Profile Profile. Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...
  • Page 280 SYNC Item Menu Item Action and Description The system detects a customer defined value charge profile when the vehicle is within approximately 300 ft (91.4 m) of the GPS location registered for the profile. If the vehicle is close to more than one charge profile location, it chooses the closest.
  • Page 281 SYNC Estimated Charge Time Limits E231151 Item Menu Item Action and Description Battery This shows you the battery's current charge displayed as a percentage. A reading of 100% means the battery has a full charge. A reading of 0% indicates the battery has no plug-in energy left.
  • Page 282 SYNC Item Menu Item Action and Description Note: Some charging stations use lower voltage (208V), which result in longer charge times. 120V / Low Power is the estimated maximum charging time from the present high-voltage battery level to full charge (100%). This represents the longest amount of time you should expect the high-voltage battery to recharge under normal conditions.
  • Page 283 SYNC Menu Item Action and Description My GO Times Allows you to edit the GO Time and cabin conditioning temperature. GO Time 2 --:-- Indicates that you can add a GO Time to this slot. Note: If you set GO Time 2 to occur before GO Time 1, or if you set GO Time 1 to occur after an existing GO Time 2, the GO Times will automatically sort themselves and be displayed in the correct order.
  • Page 284 SYNC Value Charge Profiles screen by selecting the edit option in the bottom right hand corner of the Charge You can access the Value Charge Profile Settings screen. Menu Item Action and Description Default This displays the charging mode and off-peak times for your Default Value Charge profile.

  • Page 285: Power Flow

    SYNC Menu Item Action and Description Weekday Finish Allows you to switch the time of your start and finish time. This setting is viewable in Weekend Finish 12-hour mode. 240V and 120V These buttons represent the voltage service that the default profile is using.
  • Page 286 SYNC Callout Item Description Power Flow This indicates which mode is active within the vehicle system. Menu Item Action and Description Status: Charging HV The system is storing Battery power in the high-voltage battery. Status: Idle The vehicle is either at rest, or sharing very little power between the elec- tric system parts.
  • Page 287 SYNC Callout Item Description Other Includes all power usage from the low voltage accessories such as the climate control fan, head- lights and heated seats. The higher the power usage is from these accessories, the larger the circle around the node. This node illuminates anytime the vehicle is on since there is always some low level power in use.

  • Page 288: Apps

    Master Reset upon taking smartphone app’s terms of service and possession of the vehicle to remove it from privacy policies because Ford is not any existing MyFord Mobile accounts. The responsible for your app or its use of data.
  • Page 289 SYNC The connected device sends data to Ford Note: You are only prompted to grant in the United States. The information is permissions the first time you use an app encrypted and includes your VIN, SYNC 3 with SYNC 3.

  • Page 290: Settings

    SYNC When you subscribe to SiriusXM Traffic current traffic alerts, view the current and Travel Link, it can help you locate the weather map, get accurate ski conditions best gas prices, find movie listings, get and see scores to current sports games. Menu Item Action and Description Traffic on Route...
  • Page 291 SYNC Sound Settings Bass Adjusts the low frequency level. Balance / Fade Adjusts the sound ratio from side to side or front to back. Speed Adjusts the amount the audio system volume increases with speed, Compensated or turns the feature off. Vol.
  • Page 292 SYNC Menu Item Action and Description Gracenote® Data- This allows you to view the version level of the Gracenote Database. base Info Device Informa- This allows you to view the manufacturer and model number of your tion media device. Update Media Erase the stored in media information in order to re-index.

  • Page 293: Sync

    To check your phone’s website: compatibility, see your phone’s manual or visit the website. Website www.owner.ford.com Alternatively, to add a phone, select: www.syncmyride.ca Menu Item www.syncmaroute.ca Add Phone Once you have paired a device you can Then select: adjust the following options.
  • Page 294 SYNC Menu Item Action and Description Device Informa- Allows you to see phone and device information. tion Make Primary Allows you to select this device to be your preferred device. Delete Removes the selected device from the system. Menu Item Action and Description Manage Contacts You can then select:...
  • Page 295 SYNC Menu Item Action and Description Text Messaging You can then select: No Alert No sound plays when a message comes to your phone. (Silence) You can select one of the three available notification sounds. Voice Readout When enabled, a voice prompt alerts you when you receive a new message.
  • Page 296 SYNC Menu Item Action and Description FM HD Radio Activation of this feature allows you to listen to HD radio broadcasts. AM HD Radio (Dependent on current radio source, If Avail- able) Radio Text This feature is available when FM Radio is your active media source. Activate this feature to have the system display radio text.
  • Page 297 SYNC Route Preferences Menu Item Second Level Messages, Actions and Descriptions Route Preferences Then select any of the following: Preferred Route Choose to have the system display your chosen route type. Shortest Fastest Always Use ___ Bypass route selection in destination programming. The system only Route calculates one route based on your preferred route setting.
  • Page 298 Note: All Mobile Apps may not be Mobile Apps compatible with the system. Note: Standard data rates will apply. Ford You can enable the control of compatible is not responsible for any additional charges mobile apps running on your Bluetooth or you may receive from your service provider, USB device on SYNC 3.
  • Page 299 Note: Ford is not responsible or liable for General any damages or loss of privacy relating to usage of an app, or dissemination of any...
  • Page 300 SYNC Menu Item Automatic System Updates When you activate this option, the system automatic- ally updates when you have an available Internet connection through a Wi-Fi network or mobile connection. About Information pertaining to the system and its software. Software Licenses Documentation of the software license for the system.
  • Page 301 SYNC Charge Port Light Bar Door Keypad Code If set to Limited, the charge port light bar Select this button to add or erase a illuminates when plugging in, opening personal door keypad code. To add or doors, and pressing the unlock button on erase a personal code, you first need to your key fob.
  • Page 302 SYNC Menu Item Action and Description The screen displays with a light background to enhance daytime viewing. Night The screen displays with a darker background to make nighttime viewing easier. The screen goes black and does not display anything. To switch the screen back on, simply tap the screen. Auto Dim Enable this option to automatically dim the display brightness based on ambient lighting conditions.
  • Page 303 SYNC To check your cell phone's compatibility, Website visit the Ford website. www.syncmyride.ca www.syncmaroute.ca Website owner.ford.com Cell phone issues Issue Possible cause Possible solution There is back- The audio control ground noise settings on your cell Refer to your device's manual about audio...
  • Page 304 SYNC Cell phone issues Issue Possible cause Possible solution Make sure you allow SYNC 3 to retrieve contacts from your phone. Refer to your The system cell manual. says "Phone- book down- If the missing contacts are stored on your loaded"...
  • Page 305 SYNC Cell phone issues Issue Possible cause Possible solution Your iPhone is now set up to forward incoming text messages to SYNC 3. Repeat these steps for every other SYNC 3 vehicle that you connect. Your iPhone will only forward incoming text messages to SYNC 3 if the iPhone is not unlocked in the messaging application.
  • Page 306 SYNC USB and Bluetooth Stereo issues Issue Possible cause Possible solution SYNC 3 does not recognize Make sure you are not leaving the device in my device when This is a device limitation. your vehicle during very hot or cold I start my temperatures.
  • Page 307 SYNC Wi-Fi Issues Issue Possible cause Possible solution Failed connection. Password error. Verify password. Weak signal. Check for a poor Wi-Fi signal. Multiple Access points Use a unique name for your within range with the same SSID, don’t use the default SSID.
  • Page 308 SYNC Wi-Fi Issues Issue Possible cause Possible solution SYNC 3 is not seen when SYNC 3 does not currently SYNC 3 currently does not searching for Wi-Fi networks provide a hotspot. provide a hotspot from your phone or other devices. Software download takes Poor signal strength, too far Check the signal quality...
  • Page 309 AppLink. Also, some may have a "Ford SYNC" setting, so check the app's settings menu on the phone. Closing and restarting apps may help SYNC 3 find the application if you cannot discover it inside the vehicle.
  • Page 310 SYNC AppLink issues Issue Possible cause(s) Possible solution(s) On an iPhone with iOS7+, to force close an app, double tap the home button then swipe up on the app to close it. Tap the home button again, then select the app again to restart it.
  • Page 311 3 to find. If the app has a I can only see some of the can use to connect. If you "Ford SYNC" setting, disable AppLink apps running on my have more AppLink apps on that setting in the app's...
  • Page 312 SYNC Voice command issues Issue Possible cause Possible solution You may be using the Review the media voice commands at the wrong voice commands. beginning of the media section. Say the song or artist name exactly as it is displayed on your device. For example, say "Play Artist Prince"...
  • Page 313 SYNC Voice command issues Issue Possible cause Possible solution The SYNC 3 voice control system is having SYNC 3 applies the phonetic pronunciation trouble recog- rules of the selected language to the names You may be saying the nizing foreign stored on your media player or USB flash foreign names using the tracks, artists,...
  • Page 314 5 seconds the screen will go black. Allow 1-2 minutes for the system reset to complete. You may then resume using the SYNC 3 system. For additional assistance with SYNC 3 troubleshooting please call or visit the Ford Website. Ford Support...

  • Page 315: Accessories

    Ford Accessories are available for your • Full vehicle covers. vehicle through an authorized Ford dealer. • Vehicle security systems. Ford Motor Company will repair or replace • Wheel locks. any properly authorized dealer-installed Ford Original Accessory found to be •...
  • Page 316 Contact an authorized Ford dealer for the accessories or components to your manufacturer's limited warranty details, vehicle, you may adversely affect and request a copy of the Ford Licensed battery performance and durability. In Accessories product limited warranty addition, you may also adversely affect from the accessory manufacturer.

  • Page 317: Ford Protect

    If you bring your car into your dealer for Vehicle Limited Warranty coverage. When service, we’ll give you a loaner to use for you visit your Ford Dealer, Insist on Ford the day. Protect Extended Service Plans! Extended Rental Benefits...
  • Page 318 Ford Protect Extended This information is subject to change. For Service Plan specialists at 800-367-3377. more information; visit your local Ford of Ford Protect Extended Service Plan Canada dealer or www.ford.ca to find the P.O. Box 321067...

  • Page 319: Scheduled Maintenance

    If you do not use Ford authorized parts they you sell or trade it. Keep all receipts for may not meet our specifications and completed maintenance with your vehicle.
  • Page 320 It is critical that systems are Additives and Chemicals flushed only with new fluid that is the same This owner's manual and the Ford as that required to fill and operate the Workshop Manual list the recommended system or using a Ford-approved flushing additives and chemicals for your vehicle.
  • Page 321 Scheduled Maintenance Check every six months Parking brake for proper operation. Safety belts and seat latches for wear and function. Safety warning lamps (brake, ABS, airbag and safety belt) for operation. Washer spray and wiper operation. Clean or replace blades as necessary. Multi-point Inspection In order to keep your vehicle running right, it is important to have the systems on your...

  • Page 322: Normal Scheduled Maintenance

    Scheduled Maintenance Be sure to ask your dealership service your vehicle. Your checklist gives you advisor or technician about the multi-point immediate feedback on the overall vehicle inspection. It is a comprehensive condition of your vehicle. way to perform a thorough inspection of NORMAL SCHEDULED MAINTENANCE Normal scheduled maintenance Every 12 months or...

  • Page 323: Scheduled Maintenance Record

    Only use pre-mixed coolant years or 50,000 mi (80,000 km). The that meets Ford Motor Company coolant must be exchanged as indicated specifications. See Capacities and in the Ford Motor Company Workshop Specifications (page 215). SCHEDULED MAINTENANCE RECORD Dealer stamp Repair Order #:...
  • Page 324 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...
  • Page 325 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...
  • Page 326 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...
  • Page 327 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...
  • Page 328 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...
  • Page 329 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...
  • Page 330 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...
  • Page 331 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...
  • Page 332 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...

  • Page 333: Appendices

    COMPANY nor its suppliers shall be include software licensed or owned by liable for any damages arising out of Ford Motor Company and its affiliates errors in the speech recognition ("FORD MOTOR COMPANY"). Those process. It is your responsibility to...
  • Page 334 • Single EULA: The end user • Additional Software/Services: The documentation for the DEVICES and SOFTWARE may permit FORD MOTOR related systems and services may COMPANY, third party software and contain multiple EULAs, such as service suppliers, its affiliates and/or...
  • Page 335 DEVICES. electronic form, you may print one copy of UPGRADES AND RECOVERY MEDIA: such electronic documentation. If the SOFTWARE is provided by FORD EXPORT RESTRICTIONS: You MOTOR COMPANY separate from the acknowledge that the SOFTWARE is DEVICES on media such as a ROM chip, subject to U.S.
  • Page 336 Should you have any questions concerning are driving. Pull over in a safe and legal this EULA, or if you desire to contact FORD manner before attempting to access a MOTOR COMPANY for any other reason,...
  • Page 337 Appendices substitute for your personal judgment. Your Responsibilities and Assumptions of Any route suggestions made by this Risk system should never replace any local • You agree to each of the following:(a) traffic regulations or your personal Any use of the SOFTWARE while judgment or knowledge of safe driving driving an automobile or other vehicle practices.
  • Page 338 "AS IS" AND “AS AVAILABLE”, WITH ALL COMPANY SHALL BE FOUND IN THE FAULTS AND WITHOUT WARRANTY OF WARRANTY INFORMATION INCLUDING ANY KIND, AND FORD MOTOR COMPANY WITH YOUR OWNER GUIDE. TO THE HEREBY DISCLAIMS ALL WARRANTIES EXTENT THAT THERE IS ANY CONFLICT...
  • Page 339 Consumer-Related Disputes will also litigate any dispute in small claims court apply. To commence arbitration, submit a in your county of residence or FORD Commercial Arbitration Rules Demand for MOTOR COMPANY’S principal place of Arbitration form to the AAA. You may...
  • Page 340 AAA’s and arbitrator’s fees and court (Section c) or in arbitration (Section expenses. If you reject FORD MOTOR d). The one-year period begins when the COMPANY’S last written settlement claim or dispute first could be filed. If such...
  • Page 341 Appendices 1. Safe and Lawful Use 2. Account Information You acknowledge that devoting attention You agree: (a) when registering the to the TeleNav Software may pose a risk TeleNav Software, to provide TeleNav with of injury or death to you and others in true, accurate, current, and complete situations that otherwise require your information about yourself, and (b) to...
  • Page 342 Appendices distribute, sublicense or otherwise is dependent on the accuracy of transfer the TeleNav Software to navigation, as the maps or functionality others, except as part of your of the TeleNav Software are not permanent transfer of the TeleNav intended to support such high risk Software;...
  • Page 343 Appendices REASON WHATSOEVER (INCLUDING, to the exclusive jurisdiction of the WITHOUT LIMITATION, ALL DAMAGES courts of the County of Santa Clara, REFERENCED HEREIN AND ALL California. The United Nations DIRECT OR GENERAL DAMAGES IN Convention on Contracts for the CONTRACT, TORT (INCLUDING International Sale of Goods shall not NEGLIGENCE) OR OTHERWISE), THE apply.
  • Page 344 Appendices conferred by implication, statute, inducement, estoppel or otherwise, and The headings in this Agreement are for TeleNav and its suppliers and licensors convenience of reference only, will not be hereby reserve all of their respective rights deemed to be a part of this Agreement, other than the licenses explicitly granted and will not be referred to in connection in this Agreement.
  • Page 345 Appendices HERE holds a non-exclusive license from Restrictions. Except where you have been the United States Postal Service® to specifically licensed to do so by Telenav, publish and sell ZIP+4® information. and without limiting the preceding paragraph, you may not use this Data (a) ©United States Postal Service®...
  • Page 346 Appendices PARTICULAR PURPOSE OR export laws, rules or regulations prohibit NON-INFRINGEMENT. Some States, HERE from complying with any of its Territories and Countries do not allow obligations hereunder to deliver or certain warranty exclusions, so to that distribute Data, such failure shall be extent the above exclusion may not apply excused and shall not constitute a breach to you.
  • Page 347 Appendices B. Canada Data. The following provi- NOTICE OF USE sions apply to the Data for Canada, CONTRACTOR (MANUFACTURER/ which may include or reflect data from SUPPLIER) NAME: HERE third party licensors (“Third Party Data”), including Her Majesty the Queen CONTRACTOR (MANUFACTURER/ in Right of Canada (“Her Majesty”), SUPPLIER) ADDRESS: c/o Nokia, 425...
  • Page 348 Appendices 2. Copyright Notice: In connection with either express or implied, arising by each copy of all or any portion of the law or otherwise, including but not Data for the Territory of Canada, Client limited to, effectiveness, complete- shall affix in a conspicuous manner the ness, accuracy or fitness for a following copyright notice on at least particular purpose.
  • Page 349 Appendices A. Third Party Notices. Any and all copies II. Mexico. The following provision applies of the Data and/or packaging relating to the Data for Mexico, which includes thereto shall include the respective Third certain data from the Instituto Nacional Party Notices set forth below and used de Estadística y Geografía (“INEGI”): as described below corresponding to...
  • Page 350 Appendices is conditioned on Client’s obtaining prior V. Europe Territory written consent from Kartografie a.s.; (c) such license for selling or distributing A. Use of Certain Traffic Codes in Europe with respect to Data for the Territory of Switzerland is conditioned on Client’s 1.
  • Page 351 Appendices Austria “© Bundesamt für Eich- Spain “Información geográfica und Vermessungswesen” propiedad del CNIG” Croatia Sweden “Based upon electronic Cyprus, data © National Land Estonia, Survey Sweden.” Latvia, Switzerland “Topografische Lithuania, Grundlage: © Bundesamt Moldova, für Landestopographie. Poland, Slovenia E. Respective Country Distribution. Client and/or acknowledges that HERE has not Ukraine...
  • Page 352 Appendices with or in communication with any Product incorporates data which is © positioning devices or any mobile or 20XX Telstra Corporation Limited, GM wireless-connected electronic or computer Holden Limited, Intelematics Australia devices, including without limitation Pty Ltd and Continental Pty Ltd. cellular phones, palmtop and handheld B.
  • Page 353 Appendices No Other Warranty: Export Control EXCEPT FOR THE LMITED WARRANTY You agree not to export to anywhere any SET FORTH ABOVE AND TO THE EXTENT part of the Data provided to you or any PERMITTED BY APPLICABLE LAW, NAV2 direct product thereof except in AND ITS LICENSORS (INCLUDING THEIR compliance with, and with all licenses and...
  • Page 354 Appendices 2000-2007 Gracenote. Gracenote or any Gracenote Data (except in a Tag Software, copyright © 2000-2007 associated with a music file) to any third Gracenote. This product and service may party. YOU AGREE NOT TO USE OR practice one or more of the following U.S. EXPLOIT GRACENOTE CONTENT, Patents 5,987,525;...
  • Page 355 Appendices GRACENOTE SERVERS OR GRACENOTE (1) This device may not cause harmful CONTENT. GRACENOTE COLLECTIVELY interference, and AND SEPARATELY RESERVE THE RIGHT (2) this device must accept any TO DELETE DATA AND/OR CONTENT interference received, including FROM THE COMPANIES' RESPECTIVE interference that may cause undesired SERVERS OR, IN THE CASE OF operation.
  • Page 356 Appendices SUNA TRAFFIC CHANNEL – TERMS SUNA Products and/or Services are AND CONDITIONS intended as an aid to personal motoring and travel planning, and do not provide By activating, using and/or accessing the comprehensive or accurate information on SUNA Traffic Channel, SUNA Predictive or all occasions.

  • Page 357: Type Approvals

    Appendices Services even if Intelematics or a Supplier TYPE APPROVALS has been advised of the possibility of such damages. You also acknowledge that the neither Intelematics nor any Supplier guarantees nor make any warranties that relate to the availability, accuracy or completeness of SUNA Products and/or Services, and to the extent which it is lawful to do so, both Intelematics and each...
  • Page 358 Appendices European Union E207828 Indonesia E206301 South Korea E207829 Jordan E207832 Singapore E207833 Mexico E206300 South Africa E207831 Morocco Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...
  • Page 359 Appendices E207830 United States E206303 E206302 Taiwan E206305 Ukraine Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing...
  • Page 360 Index Autolamps............67 Windshield Wiper Activated Headlamps............67 Automatic Climate Control......94 See: Climate Control..........94 Dual Zone Temperature Control....95 About This Manual...........5 Single Zone Temperature Control....95 Temperature Control..........95 See: Brakes............118 Automatic Transmission......116 ABS driving hints Brake-Shift Interlock..........116 See: Hints on Driving With Anti-Lock If Your Vehicle Gets Stuck In Mud or Brakes..............119 Snow..............117...
  • Page 361 End User License Agreement....330 Cold Weather Precautions......140 VEHICLE SOFTWARE END USER LICENSE Collision, Damage or Fire Event....145 AGREEMENT (EULA) .........330 Engine Immobilizer Guidance for Ford Motor Company Electric and Hybrid-Electric Vehicles Equipped See: Passive Anti-Theft System.....58 Entertainment..........242 With High Voltage Batteries......145 AM/FM Radio............243...
  • Page 362 Ford Protect............314 Tilting Head Restraints ........100 Ford Protect Extended Service Plan Heated Seats..........103 (CANADA ONLY)...........315 Heated Windows and Mirrors....96 Ford Protect Extended Service Plans (U.S. Heated Exterior Mirrors........97 Only)..............314 Heated Rear Window.........96 Front Passenger Sensing System.....37 Heating Front Wiper Blades See: Climate Control..........94...
  • Page 363 Index Recommended Settings for Cooling....96 Side Window Defogging in Cold Weather..............96 Jump Starting the Vehicle......143 Hints on Driving With Anti-Lock To Connect the Booster Cables....144 Brakes.............119 To Start Your Vehicle.........144 Home Screen..........235 Hood Lock See: Opening and Closing the Hood...167 Keys and Remote Controls......44 In California (U.S.
  • Page 364 Index Opening the Liftgate..........57 Personal Safety System ......34 Manual Seats..........100 How Does the Personal Safety System Media Hub............223 Work?..............34 Message Center Phone...............252 See: Information Displays........80 During a Phone Call..........255 Mirrors Making Calls............254 See: Heated Windows and Mirrors....96 Pairing Your Cell Phone for the First See: Windows and Mirrors.........71 Time..............252 Mobile Communications Equipment..11...
  • Page 365 Index Remote Start............46 Settings............287 Sounding the Panic Alarm.......46 911 Assist...............292 Remote Start...........97 Ambient Lighting..........297 Removing a Headlamp.......175 Bluetooth..............289 Repairing Minor Paint Damage....185 Clock..............289 Replacement Parts Display..............298 Recommendation........10 General..............296 Collision Repairs............10 Media Player............288 Scheduled Maintenance and Mechanical Mobile Apps............295 Repairs..............10 Navigation............293 Warranty on Replacement Parts....10 Phone..............289 Replacing a Lost Key or Remote...
  • Page 366 Switching Cruise Control On......129 Grading..............194 Using MyKey With Remote Start Information Contained on the Tire Systems............51 Sidewall.............197 Vehicles With Ford-Approved Aftermarket Temperature A B C..........195 Remote Start Systems........51 Traction AA A B C..........195 Using Snow Chains........209 Treadwear.............195 Using Stability Control........123 Tire Inflation When Punctured Using Traction Control.........121...
  • Page 367 Index General..............186 Windows and Mirrors........71 Windshield Washers........64 High Voltage Battery.........186 Windshield Wipers........64 Miscellaneous............187 Removing Vehicle From Storage....187 Intermittent Wipe..........64 Tires.................186 Speed Dependent Wipers........64 Ventilation Wiper Blades See: Climate Control..........94 See: Checking the Wiper Blades....172 Wipers and Washers........64 Wrecker Towing See: Vehicle Identification Number.....216 Voice Control...........62 See: Transporting the Vehicle......138 Warning Lamps and Indicators....77...

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