Mykey Troubleshooting - Ford 2017 FOCUS ELECTRIC Owner's Manual

MYKEY TROUBLESHOOTING

Condition
I cannot create a MyKey.
I cannot program the configurable
settings.
I cannot clear the MyKeys.
I lost the only admin key.
I lost a key.
The MyKey distance does not accumu-
late.
No MyKey functions with the trans-
mitter.
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing
MyKey
Potential Causes
The key or transmitter used to start the vehicle
does not have admin privileges.
Vehicles with keyless start: Make sure you place
the transmitter into the backup position. See
Starting the Electric Motor (page 106).
The key or transmitter used to start the vehicle
is the only admin key. There always has to be
at least one admin key.
The passive anti-theft system is disabled or in
unlimited mode.
The transmitter used to start your vehicle does
not have admin privileges.
There are no MyKeys programmed to the
vehicle. See Creating a MyKey (page 49).
The key or transmitter used to start the vehicle
does not have admin privileges.
No MyKeys are created. See Creating a MyKey
(page 49).
Purchase a new key or transmitter from an
authorized dealer.
Program a spare key or transmitter. You may
need to see an authorized dealer. See Passive
Anti-Theft System (page 58).
The MyKey user is not using the MyKey.
An admin key holder cleared the MyKeys and
created new MyKeys.
The key system has been reset.
An admin transmitter is present at vehicle start.
There are no MyKeys programmed to your
vehicle. See Creating a MyKey (page 49).
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