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Printing Problems
Condition
The machine
does not print.
The machine
selects print
materials from
the wrong
paper source.
8.12
T
ROUBLESHOOTING
Possible cause
The machine is not
receiving power.
The machine is not
selected as the default
printer.
Check the machine for
the following:
• The front cover is not
closed.
• Paper is jammed.
• No paper is loaded.
• The toner cartridge
is not installed.
The connection cable
between the computer
and the machine is not
connected properly.
The connection cable
between the computer
and the machine is
defective.
The port setting is
incorrect.
The machine may be
configured incorrectly.
The printer driver may
be incorrectly installed.
The machine is
malfunctioning.
The paper source
selection in the printer
properties may be
incorrect.
Suggested solutions
Check the power cord connections. Check
the power switch and the power source.
Printer Driver Type 2200 as
Select
your default printer in your Windows.
After locating the problem, clear it.
• Close the cover.
• Clear the paper jam. See page 8.3.
• Load paper. See page 1.11.
• Install the toner cartridge. See page 1.9.
If a printer system error occurs, contact
your service representative.
Disconnect the printer cable and reconnect
it.
If possible, attach the cable to another
computer that is working properly and print
a document. You can also try using a
different printer cable.
Check the Windows printer setting to make
sure that the print job is sent to the correct
port, for example, LPT1. If the computer
has more than one port, make sure that the
machine is attached to the correct one.
Check the printer properties to ensure that
all of the print settings are correct.
Repair the printer software. See page 1.24.
Check the display message on the control
panel to see if the machine is indicating a
system error.
For many software applications, the paper
source selection is found under the Paper
tab within the printer properties. Select the
correct paper source. See page 5.8.
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