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Wellness Infotainment
Basic Troubleshooting Steps
Factory Reset Procedure
Many times issues can be resolved by performing a factory reset on the TV. Press and hold down "CC" button
on TV and press and hold down "Last" on the remote. Hold both down simultaneously until TV displays a reset
message on screen.
Symptom
TV DEAD (No Power)
NO COLOR
CANNOT TUNE TO A DESIRED CHANNEL
TV KEYPAD INOPERATIVE
SNOWY PICTURE
NOISY PICTURE
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
MODEL NUMBER:
PDI-E24LEDA-NK LED TV
Service Manual
Check
•
Verify AC power cord is fully seated into TV's power socket
•
Verify AC plug is connected to a powered AC outlet
•
Check Power cable for voltage.
•
Replace power and LED driver board (PD128-1775)
•
Replace main board (PD128-1740) if red LED is lit.
•
Tune TV to another channel. Check for color
•
Adjust color settings in Setup/Picture menu
•
Verify correct AC line voltage is used to power TV
•
Verify correct signal type is set in Setup/Channels menu
•
Perform Auto Program
•
Replace LVDS cable (PD106-795)
•
Replace main board (PD128-1740)
•
Replace panel (PD289-140)
•
Verify TV is connected to a coax cable that has RF signal
•
Verify channel is programmed into current service level
•
Tune to channel with remote
•
Tune to channel with TV keypad
•
Verify correct Signal type is set in Setup/Channels menu
•
Verify Channel Memory Override is enabled in Setup/Channels.
•
Verify Channel Lock is disabled
•
Replace main board (PD128-1740)
•
Verify TV is powered
•
Check TV operation with remote control
•
Disconnect pillow speaker jumper cable and recheck keypad
•
Verify that DATA cable is seated correctly to main chassis
connector
•
Replace glass/keypad (PD134-241)
•
Replace main board (PD128-1740)
•
Verify TV RF signal level is (0 to+10dbmv at the TV)
•
Tune to another channel
•
Verify correct Signal type is set in Setup/Channels Manual
•
Replace LVDS cable (PD106-795)
•
Replace main board (PD128-1740)
•
Verify TV RF signal level is (0 to+10dbmv at the TV)
•
Tune to another channel
•
Turn off nearby equipment if possible and isolate noise source
•
Move TV and cables to minimize or eliminate noise.
•
Replace main board (PD128-1740)
Document Number:
PD196-275R3
Page 10 of 12
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