Page 1: User Manual
AC1200 WiFi VDSL/ADSL Modem Router User Manual Model D6220 June 2016 202-11615-01 350 E. Plumeria Drive San Jose, CA 95134...
Page 2 For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
Page 3: Table Of Contents
Log In to the Modem Router After Setup to View or Change Settings....31 Change the Language..................32 Let the Modem Router Automatically Update Its Firmware........33 Access the Modem Router With the NETGEAR genie App.........34 Chapter 3 Manage the Internet Settings Manually Use the Internet Setup Wizard After Initial Setup..........36 Manually Set Up an ADSL Internet Connection...........41...
Page 4 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Set Up an IPv6 PPPoE Internet Connection...........77 Use Auto Config for an IPv6 Internet Connection...........78 Set Up an IPv6 6rd Tunnel Connection............80 Manage the MTU Size..................81 MTU Concepts....................81 Change the MTU Size..................82 Chapter 4 Manage the Basic WiFi Network Settings Manage the Basic WiFi Settings and WiFi Security of the Main Network....85...
Page 5 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Delete All QoS Policy Rules................131 Manage Wi-Fi Multimedia Quality of Service.............131 Manage Beamforming..................132 Improve Network Connections With Universal Plug and Play......133 Chapter 7 Share a Storage Device Attached to the Modem Router USB Device Requirements................136 Connect a USB Device to the Modem Router............136...
Page 6 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Use the Scan Feature of a Multifunction USB Printer........169 Manage the NETGEAR USB Control Center Settings........170 Turn Off Automatic Startup of the NETGEAR USB Control Center....170 Change the NETGEAR USB Control Center Language........171 Specify the Time-Out..................171 Chapter 11 Manage the WAN and LAN Network Settings Change the Physical WAN Connection Preference...........173...
Page 7 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 View the Traffic Statistics................205 Change the Traffic Statistics Polling Frequency..........207 View, Renew, or Release the TCP/IP Internet Connection......207 View, Establish, or Terminate the PPPoE or PPPoA Internet Connection..209 View Devices Currently on the Network.............210 Manage the Activity Log..................210...
Page 8 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Specify the Time-Out for Port Triggering............247 Disable Port Triggering..................248 Application Example: Port Triggering for Internet Relay Chat......249 Chapter 16 Troubleshooting Quick Tips for Troubleshooting................251 Troubleshoot With the LEDs................252 Power LED Is Off...................252 Power LED Remains Solid Amber..............253 WiFi LED Is Off....................253...
Page 9 WiFi coverage. NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future standards. 802.11ac 900 Mbps is 3x faster than 802.11n 300 Mbps.
Page 10: Unpack Your Modem Router
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Unpack Your Modem Router Your package contains the modem router, DSL microfilter, Ethernet cable, phone cable, and power adapter (localized to the country of sale). Note Your package might contain more items. The filter or phone cable provided depends on the region.
Page 11 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Table 1. LED and button descriptions Description Power • Solid green. The modem router is ready. • Solid amber. The modem router is starting. If the Power LED lights solid amber during any other time, a power-on self-test (POST) failure or device malfunction occurred.
Page 12: Back Panel With Ports, Buttons, And A Dc Connector
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Table 1. LED and button descriptions (Continued) Description WiFi On/Off button Pressing this button for two seconds turns the 2.4 GHz and 5 GHz WiFi radios on and off. with WiFi LED If this LED is solid white, the WiFi radios are on. If this LED is off, the WiFi radios are turned off and you cannot use WiFi to connect to the modem router.
Page 13: Bottom Panel Product Label
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 • Reset button. For information about using the Reset button, see Return the Modem Router to Its Factory Default Settings on page 198. • Power On/Off button. Press the Power On/Off button to provide power to the modem router.
Page 14 Log In to the Modem Router After Setup to View or Change Settings on page 31 • Change the Language on page 32 • Let the Modem Router Automatically Update Its Firmware on page 33 • Access the Modem Router With the NETGEAR genie App on page 34...
Page 15: Position Your Modem Router
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Position Your Modem Router The modem router lets you access your network anywhere within the operating range of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your modem router.
Page 16: Connect To The Modem Router
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Connect to the Modem Router During and after installation, you can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings of your computer so that it uses Dynamic Host Configuration Protocol (DHCP).
Page 17: Wi-Fi Protected Setup Method
Modem router login. This logs you in to the modem router’s web pages from a web browser as admin. Automatic Internet Setup You can use the NETGEAR installation assistant to set up the modem router automatically or you can use the modem router’s web pages to set up the modem router manually. The installation assistant launches the first time that you set up the Internet connection for your modem router and runs on any device with a web browser..
Page 18: Set Up Your Modem Router For Dsl Service
Modem Router for Cable Service on page 25. Note After initial installation and setup, the NETGEAR Setup Wizard is always accessible to assist you with setting up an installation with DSL service or an installation with cable service. For more information, see...
Page 19: Cable The Modem Router For Dsl Service And Access The Modem Router
Cable the Modem Router for DSL Service and Access the Modem Router The NETGEAR installation assistant can detect the type of ISP connection and presents pages on which you can you enter the required information. The following procedure describes common steps that you must follow for most ISPs, but also includes some uncommon steps that you might need to follow only for some ISPs.
Page 20 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 • Ethernet cable. Use an Ethernet cable to connect your computer to a yellow Ethernet LAN port on the modem router. The product package contains a yellow Ethernet cable. Your computer connects to the modem router’s LAN.
Page 21 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 If the Configuring the Internet Connection page does not display, do the following: In the address field of the web browser, enter www.routerlogin.net. When prompted, enter admin for the user name and password for the password.
Page 22 PVC protocol. The page that might display asks you if you need the Setup Wizard (which is the same as the NETGEAR installation assistant) to do a full scan to find the PVC protocol. If this page does not display, continue...
Page 23 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The NETGEAR installation assistant performs a full scan, which might take up to six minutes. (Only if the page in the following figure displays) Specify how to manage problems with the detection of the Internet connection.
Page 24 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 (Only if the page in the following figure displays) Specify how to manage problems with the detection of the IP address for the Internet connection. The page that might display states that a problem occurred while the wizard was detecting the Internet connection IP address.
Page 25: Set Up The Modem Router For Cable Service
Cable the Modem Router for DSL Service and Access the Modem Router on page 19. The NETGEAR installation assistant can detect the type of ISP connection and presents pages on which you can you enter the required information. The following procedure describes common steps that you must follow for most ISPs, but also includes some uncommon steps that you might need to follow only for some ISPs.
Page 26 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Figure 5. Modem router cabling for cable service To connect your modem router to a cable service: Unplug your cable modem’s power, leaving the cable modem connected to the wall jack for your Internet service.
Page 27 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Launch a web browser. The modem router checks the Internet connection. If the Configuring the Internet Connection page displays, skip to Step 13. If the page does not display, Step If the Configuring the Internet Connection page does not display, do the following: In the address field of the web browser, enter www.routerlogin.net.
Page 28 ISP connection and configuration. Click the Next button. You are prompted to download and install the free NETGEAR Desktop genie app and the free ReadySHARE Vault app. This step concludes a successful setup process. If you are connected to the Internet, you can ignore...
Page 29 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Note We recommend that you change the default password that you use to log in to the modem router to a more secure password (see Change the admin Password on page 196). We also recommend that you enable password recovery (see...
Page 30 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 (Only if the page in the following figure displays) Specify how to manage problems with the detection of the IP address for the Internet connection. The page that might display states that a problem occurred during the detection of the Internet connection IP address.
Page 31: Log In To The Modem Router After Setup To View Or Change Settings
Read Troubleshoot the Internet Connection on page 254. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log In to the Modem Router After Setup to View or Change Settings After you set up the modem router for DSL service or cable service, you can view or change the settings for the modem router.
Page 32: Change The Language
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The nature of the login window that opens depends on your web browser. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
Page 33: Let The Modem Router Automatically Update Its Firmware
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 A login window opens. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays.
Page 34: Access The Modem Router With The Netgear Genie App
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Access the Modem Router With the NETGEAR genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network from a smartphone, tablet, or WiFi-enabled computer. The genie app can help you with the following: •...
Page 35 This chapter describes how you can manage the Internet settings of the modem router manually. Usually, the quickest way to set up the modem router is to allow the NETGEAR installation assistant to detect the Internet connection when you first access the modem router with a web browser. These options are described Install and Access the Modem Router and Its Network on page 14.
Page 36: Use The Internet Setup Wizard After Initial Setup
Note The Setup Wizard is the same as the NETGEAR installation assistant, which launches the first time you connect to your modem router. The Setup Wizard can detect the type of ISP connection and presents pages on which you can you enter the required information.
Page 37 Click the Next button. You are prompted to download and install the free NETGEAR Desktop genie app and the free ReadySHARE Vault app. This step concludes a successful setup process. If you are connected to the Internet, you can ignore...
Page 38 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The page that might display asks you if you need the Setup Wizard to do a full scan to find the PVC protocol. If this page does not display, continue with Step Do the following: Select the Yes radio button.
Page 39 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Plug in your modem router’s power and turn on your modem router. Wait two minutes. Select the I just power cycled the modem and waited for 2 minutes radio button. Click the Next button.
Page 40 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Select the Yes radio button. Click the Next button. Enter the address information that your ISP gave you for your fixed IP address configuration. Click the Next button. • If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP address, do the following: Select either the No or the I don’t know radio button.
Page 41: Manually Set Up An Adsl Internet Connection
Troubleshoot the Internet Connection on page 254. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Manually Set Up an ADSL Internet Connection You can view or change the modem router’s ADSL Internet connection settings manually. The following sections describe the options that are available to you to manually set up the ADSL Internet connection: •...
Page 42 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 From the Select Internet Service Provider menu, select the Internet service provider (ISP) that you are using. If your ISP is not in the menu, select Other. From the Transfer Mode menu, select ATM.
Page 43 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The following figure shows the settings that display when you configure an ADSL connection without a login. Enter the ADSL settings as described in the following table. Manage the Internet Settings Manually...
Page 44 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Field Description Multiplexing Method Select LLC-BASED or VC-BASED, as indicated by your ISP. The multiplexing method can be either virtual circuit (VC) based or logical link control (LLC) based. Enter a number between 0 and 255 for the virtual circuit number for the virtual path identifier (VPI), as indicated by your ISP.
Page 45 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 (Continued) Field Description Account Name Enter the account name, as indicated by your ISP. This name might also be called the host name. If your ISP did not provide you with an account name or host name, leave the default setting or leave this field blank.
Page 46: Specify An Adsl Connection With A Login And Pppoa Or Pppoe Service
Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection on page 254. Specify an ADSL Connection With a Login and PPPoA or PPPoE...
Page 47 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Select Internet. The Internet Setup page displays. From the Select Country menu, select the country in which you use the modem router. The Select Country menu is not available in all countries and might be masked out.
Page 48 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The following figure shows the settings that display when you configure an ADSL connection with a login and PPPoE service. Enter the ADSL settings as described in the following table. Field Description Multiplexing Method Select LLC-BASED or VC-BASED, as indicated by your ISP.
Page 49 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 (Continued) Field Description Enter a number between 32 and 65535 for the virtual circuit number for the virtual channel identifier (VCI), as indicated by your ISP. If your ISP did not provide you with a VCI setting, leave the default setting, which depends on the selected ISP.
Page 50 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 (Continued) Field Description Service Name (If Required) Enter the service name that you use to log in to your Internet service, as indicated by your ISP. (PPPoE only) Often, a service name is not required.
Page 51: Manually Set Up A Vdsl Internet Connection
Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection on page 254. Manually Set Up a VDSL Internet Connection You can view or change the modem router’s VDSL Internet connection settings manually.
Page 52 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Note If your ISP supports two virtual interfaces (one Internet virtual interface and one IPTV virtual interface), before you specify the settings for the IPTV interface, first use the following procedure to specify the settings for the Internet interface. Then repeat the procedure to specify the settings for the IPTV interface.
Page 53 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The following figure shows the settings that display when you configure a VDSL connection without a login. Enter the VDSL settings as described in the following table. Manage the Internet Settings Manually...
Page 54 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Field Description Multiplexing Method These settings are disabled because they do not apply to a VDSL connection. Use VLANID Select the Use VLANID check box and enter the VLAN ID, as indicated by your ISP.
Page 55 Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection on page 254. Manage the Internet Settings Manually...
Page 56: Specify A Vdsl Connection With A Login And Pppoe Service
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Specify a VDSL Connection With a Login and PPPoE Service If you want to manually configure the VDSL connection settings, use the information that your ISP gave you to log in and connect to your Internet service. If you cannot find this information, contact your ISP. Entering incorrect information might prevent the modem router from connecting to the Internet.
Page 57 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Scroll down to the Does your Internet connection require a login? section and select the Yes radio button. The following figure shows the settings that display when you configure a VDSL connection with a login and PPPoE service.
Page 58 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Field Description Multiplexing Method These settings are disabled because they do not apply to a VDSL connection. Use VLANID Select the Use VLANID check box and enter the VLAN ID, as indicated by your ISP.
Page 59 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 (Continued) Field Description Connection Mode Select how the Internet connection functions: • Always On. Once the Internet connection is established, it remains active. This is the default setting. • Dial on Demand. When someone attempts to connect to the Internet, the Internet connection is established.
Page 60: Manually Set Up A Cable Internet Connection
Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection on page 254. Manually Set Up a Cable Internet Connection You can view or change the modem router’s cable Internet connection settings manually.
Page 61 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Note If your ISP supports two virtual interfaces (one Internet virtual interface and one IPTV virtual interface), before you specify the settings for the IPTV interface, first use the following procedure to specify the settings for the Internet interface. Then repeat the procedure to specify the settings for the IPTV interface.
Page 62 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Make sure that the Enable This Interface check box is selected for the interface that you are configuring. Clear the Enable This Interface check box only if you want to configure the virtual interface but not enable it.
Page 63 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Note The Transfer Mode, DSL Mode, and Multiplexing Method menus and the VPI and VCI fields do not apply to a cable connection. Field Description Use VLANID Select the Use VLANID check box and enter the VLAN ID, as indicated by your ISP.
Page 64 Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection on page 254. Manage the Internet Settings Manually...
Page 65: Specify A Cable Connection With A Login And Pppoa Or Pppoe Service
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Specify a Cable Connection With a Login and PPPoA or PPPoE Service If you want to manually configure the cable connection settings, use the information that your ISP gave you to connect to your Internet service. If you cannot find this information, contact your ISP. Entering incorrect information might prevent the modem router from connecting to the Internet.
Page 66 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 From the menu above the Enable This Interface check box, select the virtual interface that you are configuring. • Internet. In all situations, the Internet virtual interface is the one that you must configure first. The IPTV virtual interface applies only to a few ISPs.
Page 67 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Enter the cable settings as described in the following table. Note The Transfer Mode, DSL Mode, and Multiplexing Method menus and the VPI and VCI fields do not apply to a cable connection.
Page 68 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 (Continued) Field Description Service Name (If Required) Enter the service name that you use to log in to your Internet service, as indicated by your ISP. (PPPoE only) Often, a service name is not required.
Page 69: Specify An Ipv6 Internet Connection
Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection on page 254. Specify an IPv6 Internet Connection The modem router supports many different types of IPv6 Internet connections for which you can specify the settings manually.
Page 70: Use Auto Detect For An Ipv6 Internet Connection
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Which connection type you must use depends on your IPv6 ISP. Follow the directions that your IPv6 ISP gave you. • If your ISP did not provide details, use the 6to4 tunnel connection type (see...
Page 71 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 From the Internet Connection Type menu, select Auto Detect. The modem router automatically detects the information in the following fields: • Connection Type. This field indicates the connection type that is detected. •...
Page 72: Set Up An Ipv6 6To4 Tunnel Internet Connection
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Set Up an IPv6 6to4 Tunnel Internet Connection The remote relay router is the device to which your modem router creates a 6to4 tunnel. Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection.
Page 73: Set Up An Ipv6 Pass Through Internet Connection
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
Page 74: Set Up An Ipv6 Fixed Internet Connection
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Set Up an IPv6 Fixed Internet Connection To set up a fixed IPv6 Internet connection: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. Enter http://www.routerlogin.net.
Page 75: Set Up An Ipv6 Dhcp Internet Connection
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Note If you do not specify the DNS servers, the modem router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page. (See Manually Set Up an ADSL Internet Connection...
Page 76 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 From the Internet Connection Type menu, select DHCP. The modem router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the modem router’s WAN (or Internet) interface.
Page 77: Set Up An Ipv6 Pppoe Internet Connection
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Set Up an IPv6 PPPoE Internet Connection To set up a PPPoE IPv6 Internet connection: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. Enter http://www.routerlogin.net.
Page 78: Use Auto Config For An Ipv6 Internet Connection
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 In the Password field, enter the password for the ISP connection. In the Service Name (If Required) field, enter a service name. If your ISP did not provide a service name, leave this field blank.
Page 79 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 From the Internet Connection Type menu, select Auto Config. The modem router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the modem router’s WAN (or Internet) interface.
Page 80: Set Up An Ipv6 6Rd Tunnel Connection
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Set Up an IPv6 6rd Tunnel Connection The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider’s IPv4 network. 6rd uses the service provider’s own IPv6 address prefix. This limits the operational domain of 6rd to the service provider’s network and is under direct control of the service provider.
Page 81: Manage The Mtu Size
“fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another.
Page 82: Change The Mtu Size
Table 2. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR modem routers, adapters, and switches. 1492 Used in PPPoE environments.
Page 83 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Setup > WAN Setup.
Page 84 Manage the Basic WiFi Network Settings This chapter describes how you can manage the basic WiFi network settings of the modem router. For information about the advanced WiFi settings, see Manage the Advanced WiFi Features on page 220. The chapter includes the following sections: •...
Page 85: Manage The Basic Wifi Settings And Wifi Security Of The Main Network
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Manage the Basic WiFi Settings and WiFi Security of the Main Network The modem router comes with preset security. This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory. The preset SSID and password are uniquely generated for every device to protect and maximize your WiFi security.
Page 86 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Select Wireless. View or change the basic WiFi settings and security settings. The following table describes the fields on the Wireless Setup page. Field Description Region Selection Region From the menu, select the region in which the modem router operates.
Page 87 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 (Continued) Field Description Name (SSID) The SSID is the WiFi network name. If you did not change the SSID, the default SSID displays.The default SSID is also printed on the product label (see...
Page 88 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 (Continued) Field Description Security Options This information applies to the 2.4 GHz WiFi network. If you change the WiFi security, select one of the following WiFi security options for the modem router’s WiFi network: •...
Page 89 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 (Continued) Field Description Channel From the Channel menu, select an individual channel. The default channel depends on your selection from the Region menu. Note In some regions, not all channels are available. Do not change the channel unless you experience interference (shown by lost connections or slow data transfers).
Page 90 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 (Continued) Field Description Security Options This information applies to the 5 GHz WiFi network. If you change the WiFi security, select one of the following WiFi security options for the modem router’s WiFi network: •...
Page 91: Configure Wpa/Wpa2 Enterprise Wifi Security
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Configure WPA/WPA2 Enterprise WiFi Security Remote Authentication Dial In User Service (RADIUS) is an enterprise-level method for centralized Authentication, Authorization, and Accounting (AAA) management. To enable the modem router to provide WPA/WPA2 enterprise WiFi security, the WiFi network that the modem router provides must be able to access a RADIUS server.
Page 92: Configure Wep Legacy Wifi Security
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Field Description Encryption Mode From the Encryption Mode menu, select the enterprise mode: • WPA [TKIP] +WPA2 [AES]. This type of security enables WiFi devices that support either WPA or WPA2 to join the modem router’s WiFi network.
Page 93 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 To configure WEP security: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the modem router user name and password.
Page 94: Use Wps To Add A Device To The Wifi Network
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 • For 64-bit WEP, enter 10 hexadecimal digits (any combination of 0–9, A–F). The key values are not case-sensitive. • For 128-bit WEP, enter 26 hexadecimal digits (any combination of 0–9, A–F). The key values are not case-sensitive.
Page 95: Use Wps With The Pin Method
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 A login window opens. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays.
Page 96: Manage The Basic Wifi Settings And Wifi Security Of The Guest Network
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > WPS Wizard. The page displays a description of the WPS method.
Page 97 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The modem router provides two default guest networks with the following names (SSIDs): • 2.4 GHz band. NETGEAR-Guest • 5 GHz band. NETGEAR-5G-Guest By default, these networks are configured as open networks without security but are disabled. You can enable one or both networks.
Page 98 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Field Description Wireless Network (2.4GHz b/g/n) Enable Guest Network By default, the guest WiFi network is disabled. To enable the guest WiFi network for the 2.4 GHz WiFi band, select the Enable Guest Network check box.
Page 99 The SSID is the 5 GHz WiFi band name. If you did not change the SSID, the default Name (SSID) SSID displays, which is NETGEAR-5G-Guest. To change the SSID in the 5 GHz WiFi band for the guest WiFi network, enter a 32-character (maximum), case-sensitive name in this field.
Page 100: Control The Wifi Radios
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 provides. Some WiFi devices automatically connect to the first open network without WiFi security that they discover. • Does your WiFi device display as an attached device? (See View Devices Currently on the Network on page 210.) If it does, it is connected to the network.
Page 101 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Select ADVANCED > Advanced Setup > Wireless Settings. Do one of the following in the Advanced Wireless Settings (2.4GHz b/g/n) section, Advanced Wireless Settings (5GHz a/n/ac) section, or both sections: • Turn off the radio. Clear the Enable Wireless Router Radio check box.
Page 102: Chapter 5 Control Access To The Internet
Control Access to the Internet The modem router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls on page 103 • Allow or Block Access to Your Network on page 104 •...
Page 103: Set Up Parental Controls
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Set Up Parental Controls The first time that you select Parental Controls from the BASIC Home page, your browser goes to the Parental Controls website. You can learn more about parental controls or download the application.
Page 104: Allow Or Block Access To Your Network
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account. Select a radio button as follows: • If you already own an OpenDNS account, leave the Yes radio button selected.
Page 105 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The BASIC Home page displays. Select ADVANCED > Security > Access Control. The previous figure shows two WiFi devices connected. Select the Turn on Access Control check box. You must select this check box before you can specify an access rule and use the Allow and Block buttons.
Page 106: Manage Network Access Control Lists
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 • To either continue to allow or to block other computers and devices that are currently connected, select the check box next to the computer or device in the table, and click either the Allow button or the Block button.
Page 107 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Security > Access Control. The Access Control page displays.
Page 108: Add Devices To Or Remove Them From The Blocked List
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Add Devices to or Remove Them From the Blocked List If you set up an access list that allows all new devices to access your network but you want to block some devices from accessing your network, you must specify the devices that you want to block.
Page 109: Use Keywords To Block Internet Sites
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The device is added to the blocked list on the Access Control page. To remove a device from blocked list, do the following: Select the check box for the device. Click the Delete button.
Page 110 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Select ADVANCED > Security > Block Sites. Specify a keyword blocking option: • Per Schedule. Use keyword blocking according to a schedule that you set. For more information, see Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 118.
Page 111: Remove A Keyword Or Domain From The Blocked List
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Remove a Keyword or Domain From the Blocked List If you no longer need a keyword or domain on the blocked list, you can remove the keyword or domain. To remove a keyword or domain from the blocked list: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
Page 112: Specify A Trusted Computer
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Specify a Trusted Computer You can exempt one trusted device from blocking and logging. The device that you exempt must be assigned a fixed (static) IP address. To specify a trusted device: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
Page 113: Manage Simple Outbound Firewall Rules For Services And Applications
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Manage Simple Outbound Firewall Rules for Services and Applications A firewall protects one network (the trusted network, such as your LAN) from another (the untrusted network, such as the Internet), while allowing communication between the two.
Page 114 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 • Per Schedule. Use keyword blocking according to a schedule that you set. For more information, see Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 118. • Always. Use keyword blocking continuously.
Page 115: Add An Outbound Firewall Rule For A Custom Service Or Application
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Add an Outbound Firewall Rule for a Custom Service or Application The modem router lists many default services and applications that you can use in outbound rules. If the service or application is not predefined, you can specify a custom service or application in an outbound rule.
Page 116 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Below the Service Table, click the Add button. From the Service Type menu, select User Defined. Specify a new outbound rule as described in the following table. Field Description Protocol Select the protocol (TCP or UDP) that is associated with the service or application.
Page 117: Change An Outbound Firewall Rule
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Change an Outbound Firewall Rule You can change an existing outbound firewall rule. To change an outbound firewall rule: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
Page 118: Remove An Outbound Firewall Rule
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Remove an Outbound Firewall Rule You can remove an outbound firewall rule that you no longer need. To remove an outbound firewall rule: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
Page 119 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 To set up a schedule for blocking: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the modem router user name and password.
Page 120: Set Up Security Event Email Notifications
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Note If the modem router synchronized its internal clock with a time server on the Internet and you selected the correct time zone, the Current Time field displays the correct date and time.
Page 121 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 This email address is also used for the From address. If this field is blank, log and alert messages are not sent. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com).
Page 122 Optimize Performance This chapter describes how you can optimize the modem router’s performance and manage the traffic flows through the modem router. The chapter contains the following sections: • Optimize Traffic with QoS on page 123 • Manage Custom and Default QoS Priority Rules on page 124 •...
Page 123: Optimize Traffic With Qos
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Optimize Traffic with QoS You can use Quality of Service (QoS) to assign a high priority to gaming and streaming video from the Internet. With QoS, you assign different priorities to Internet traffic, applications, and services. The modem router provides default QoS rules.You can add custom QoS rules and manage both default and custom QoS rules...
Page 124: Manage Custom And Default Qos Priority Rules
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Your settings are saved. The modem router assigns traffic priorities according to the default QoS rules and their priority queues. Manage Custom and Default QoS Priority Rules You can give prioritized Internet access to the following types of traffic: •...
Page 125 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Click the Set Up QoS rule button. To add a rule, scroll down to the bottom of the QoS Priority Rule list page and click the Add Priority Rule button. In the QoS Policy for field, type the name of the application or game.
Page 126: Set Up Qos For A Modem Router Lan Port
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 If prompted, from the Connection Type menu, select either TCP, UDP, or TCP/UDP (both). Specify the port number or range of port numbers that the application or game uses. From the Priority menu, select the priority for upstream traffic for this application or game relative to other traffic.
Page 127 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Click the Set Up QoS rule button. To add a rule, scroll down to the bottom of the QoS Priority Rule list page and click the Add Priority Rule button. The QoS - Priority Rules page displays.
Page 128: Set Up Qos For A Mac Address
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The rule is saved in the QoS Priority Rule list. Set Up QoS for a MAC Address You can create a QoS policy rule for traffic from a MAC address of a device on the LAN.
Page 129 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Click the Set Up QoS rule button. To add a rule, scroll down to the bottom of the QoS Priority Rule list page and click the Add Priority Rule button. The QoS - Priority Rules page displays.
Page 130: Change A Qos Policy Rule
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 From the Priority menu, select the priority for upstream traffic from this MAC address relative to other traffic. The options are Low, Normal, High, and Highest. Click the Apply button. The rule is saved in the QoS Priority Rule list.
Page 131: Delete All Qos Policy Rules
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Setup > QoS Setup. The QoS Setup page displays.
Page 132: Manage Beamforming
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 must be enabled for both it and the client running that application. Legacy applications that do not support WMM and applications that do not require QoS are assigned to the best effort category, which receives a lower priority than voice and video.
Page 133: Improve Network Connections With Universal Plug And Play
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Wireless Settings. The Wireless Settings page displays.
Page 134 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The advertisement period specifies how often the modem router broadcasts its UPnP information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points detect current device status at the expense of more network traffic. Longer durations can compromise the freshness of the device status but can significantly reduce network traffic.
Page 135: Modem Router
Change a Network Folder, Including Read and Write Access, on a USB Drive on page 146 • Approve Storage Devices on page 148 • Safely Remove a USB Device on page 149 For more information about ReadySHARE features, visit netgear.com/readyshare.
Page 136: Usb Device Requirements
The modem router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the modem router supports, visit kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device.
Page 137: Access A Storage Device Connected To The Modem Router
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 To connect a USB device: Insert your USB storage drive into the USB port on the rear panel of the router. If your USB device uses a power supply, connect it. You must use the power supply when you connect the USB device to the router.
Page 138: Map A Usb Device To A Windows Network Drive
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 In the Server Address field, enter smb://readyshare. Click the Connect button. When prompted, select the Guest radio button. If you set up access control on the router and you allowed your Mac to access the network, select the Registered User radio button and enter admin for the name and password for the password.
Page 139: Manage Access To A Storage Device
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 To back up your Windows computer: Connect a USB storage device to the modem router’s USB port. If your USB device uses a power supply, connect it. You must use the power supply when you connect the USB device to the modem router.
Page 140 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Click the Edit button. The previous figure shows one USB device attached to the modem router. To specify a name that is used to access the USB device or devices that are connected to the modem router, in the Network/Device Name field, enter a name.
Page 141: Enable Ftp Access Within Your Network
152), you can also type a URL domain name. For example, if your domain name is MyName and you use the NETGEAR DDNS server, you can type ftp://MyName.mynetgear.com to access the USB device over the Internet and download or upload files.
Page 142 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 To enable FTP access within your network: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the modem router user name and password.
Page 143: View Network Folders On A Device
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 View Network Folders on a Device You can view the network folders on a USB storage device connected to the modem router. To view network folders: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
Page 144: Add A Network Folder On A Storage Device
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 • Share Name. The default share name is USB_Storage. • Read Access and Write Access. The permissions and access controls on the network folder. All–no password (the default) allows all users to access the network folder. The password for admin is the same one that you use to log in to the modem router.
Page 145 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Click the Edit button. The previous figure shows a USB device attached to the modem router. In the Available Network Folders table, select the device. Click the Create Network Folder button. If this pop-up window does not display, your web browser might be blocking pop-ups. If it is, change the browser settings to allow pop-ups.
Page 146: Change A Network Folder, Including Read And Write Access, On A Usb Drive
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Click the Browse button. Another pop-up window opens. Navigate to the folder in which you want to create a new share and select the folder. Click the OK button. The pop-up window closes. The folder displays in the Folder field in the Create Network Folder pop-up window.
Page 147 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Click the Edit button. The previous figure shows a USB device attached to the modem router. In the Available Network Folders table, select the device. Click the Edit button. Change the settings in the fields as needed.
Page 148: Approve Storage Devices
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Your settings are saved. Click the Close Window button. The pop-up window closes. Approve Storage Devices For more security, you can set up the modem router to share only storage devices that you approve.
Page 149: Safely Remove A Usb Device
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 In the Available USB Devices table, select the storage device that you want to approve. Click the Add button. The storage device is added to the Approved USB Devices table. To approve a second storage device that is attached to the modem router, repeat Step 9 and Step 10.
Page 150 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Select ADVANCED > USB Functions > ReadySHARE Storage. The previous figure shows a USB device attached to the modem router. In the Available Network Folders table, select the device. Click the Safely Remove USB Device button.
Page 151: Chapter 8 Manage Dynamic Dns And Access Storage Devices Through The
Manage Dynamic DNS and Access Storage Devices Through the Internet With Dynamic DNS, you can use the Internet and a personal domain name to access a USB storage device that is attached to a USB port on the modem router when you are not home. If you know the IP address of the modem router (and the IP address did not change), you can also access the USB storage device by using the IP address.
Page 152: Set Up And Manage Dynamic Dns
With your customized free URL, you can use FTP to access your network when you are not home through Dynamic DNS. To set up your FTP server, you must register for a NETGEAR Dynamic DNS (DDNS) service account and specify the account settings (see Set Up a New Dynamic DNS Account on page 153).
Page 153: Set Up A New Dynamic Dns Account
158. Set Up a New Dynamic DNS Account NETGEAR offers you the opportunity to set up and register for a free Dynamic DNS account. To set up Dynamic DNS and register for a free NETGEAR account: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
Page 154: Specify A Dns Account That You Already Created
Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. Specify a DNS Account That You Already Created If you already created a Dynamic DNS account with NETGEAR, No-IP, or Dyn, you can set up the modem router to use your account.
Page 155: Access Storage Devices Through The Internet
For a No-IP or Dyn account, in the User Name field, enter the user name for your account. • For a NETGEAR account, in the Email field, enter the email address for your account. In the Password (6~32 characters) field, enter the password for your DDNS account.
Page 156: Access Storage Devices From A Remote Computer
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Access Storage Devices From a Remote Computer You can access storage devices that are attached to your modem router from a remote computer. To access devices from a remote computer: Launch a web browser on a computer that is not on your home network.
Page 157 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Click the Edit button. The previous figure shows a USB device attached to the modem router. Select the FTP (via internet) check box. Click the Apply button. Your settings are saved. To limit access to the admin user, do the following:...
Page 158: Use Ftp To Access Storage Devices Through The Internet
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 In the Available Network Folders list, select the device. If only one device is connected, it is automatically selected. Click the Edit button. In the Read Access menu, select admin. The default setting is All - no password.
Page 159 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 For example, type ftp://MyName.mynetgear.com. When prompted, log in: • To log in as admin, in the user name field, enter admin and in the password field, enter the same password that you use to log in to the modem router.
Page 160: Chapter 9 Use The Modem Router As A Media Server
Use the Modem Router as a Media Server The modem router comes set up to work as a ReadyDLNA media server. You can set up the modem router to play media from TiVo. This chapter contains the following sections: • Specify ReadyDLNA Media Server Settings on page 161 •...
Page 161: Specify Readydlna Media Server Settings
Specify ReadyDLNA Media Server Settings By default, the router functions as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. To specify media server settings: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
Page 162: Set Up The Modem Router To Work With Tivo
If you changed the setting, click the Apply button. Your settings are saved. Play Videos To play videos: On the TiVo, select TiVo Central > My Shows. Go to the bottom of the list and select the D6220. Use the Modem Router as a Media Server...
Page 163: Play Music Or View Photos
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Play Music or View Photos To play music or view photos: On the TiVo, select TiVo Central > Music, Photos, & Showcases. Select an item to play or watch. Copy TiVo Files to a Computer To copy TiVo files to a computer: Use the TiVo Desktop accessory, available at https://www3.tivo.com/store/accessories-software.do.
Page 164: Share A Usb Printer
Use the Shared Printer on page 167 • View or Change the Status of a Printer on page 168 • Use the Scan Feature of a Multifunction USB Printer on page 169 • Manage the NETGEAR USB Control Center Settings on page 170...
Page 165: Install The Printer Driver And Cable The Printer
Follow the onscreen instructions to download the ReadySHARE Printer utility setup file. Install the ReadySHARE Printer Utility You must install the ReadySHARE Printer utility on each computer that will share the printer. After you install it, the utility displays as NETGEAR USB Control Center on your computer. Share a USB Printer...
Page 166 Double-click the ReadySHARE Printer utility setup file that you downloaded. Follow the wizard instructions to install NETGEAR USB Control Center. After the InstallShield Wizard completes the installation, the NETGEAR USB Control Center prompts you to select a language. Share a USB Printer...
Page 167: Use The Shared Printer
Select a language from the menu and click the OK button. Some firewall software, such as Comodo, blocks NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displayed onscreen, you can disable the firewall temporarily to allow the utility to work.
Page 168: Print And Release The Printer
If another computer is already connected to the printer, your print job goes into a queue to wait to be printed. If your document does not print, use the NETGEAR USB Control Center to check the status. View or Change the Status of a Printer on page 168.
Page 169: Use The Scan Feature Of A Multifunction Usb Printer
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Use the Scan Feature of a Multifunction USB Printer If your USB printer supports scanning, you can also use the USB printer for scanning. For example, the USB printer displayed in the Windows Printers and Faxes window is ready for print jobs.
Page 170: Manage The Netgear Usb Control Center Settings
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Manage the NETGEAR USB Control Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows. You can also change the language and specify the time-out to release the printer connection.
Page 171: Change The Netgear Usb Control Center Language
The Control Center - Configuration page displays. From the Language menu, select a language. Click the OK button. The next time the NETGEAR USB Control Center starts, the language changes. Specify the Time-Out To specify the time-out: Click the NETGEAR USB Control Center icon The main page displays.
Page 172 Manage the WAN and LAN Network Settings This chapter describes how you can manage the WAN and LAN network settings of the modem router. The chapter includes the following sections: • Change the Physical WAN Connection Preference on page 173 •...
Page 173: Change The Physical Wan Connection Preference
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Change the Physical WAN Connection Preference The modem router can autodetect the type of WAN connection. However, you can also set the WAN connection preference manually to either the DSL port or the Ethernet WAN port.
Page 174 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 For information about enabling and configuring the IPTV virtual interface, see one of the following sections: • Manually Set Up an ADSL Internet Connection on page 41 • Manually Set Up a VDSL Internet Connection on page 51 •...
Page 175 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 To specify a priority for the VLAN, in the Priority (0 ~ 7) field, enter a value from 0 to 7. Click the Apply button. Your settings are saved for the Internet virtual interface.
Page 176: Set Up A Bridge For A Port Group Or Vlan Tag Group
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Set Up a Bridge for a Port Group or VLAN Tag Group Some devices, such as an IPTV, cannot function behind the modem router’s network address translation (NAT) service or firewall. Based on what your Internet service provider (ISP) requires, for the device to connect to the ISP’s network directly, you can enable the bridge between the device and the modem router’s...
Page 177: Set Up A Bridge For A Vlan Tag Group
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Select the By bridge group radio button. Select a Wired Ports check box or a Wireless check box. • If your device is connected to an Ethernet port on the modem router, select the Wired Ports check box that corresponds to the Ethernet port on the modem router to which the device is connected.
Page 178 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings. The VLAN/Bridge Settings page displays.
Page 179: Manage The Wan Security Settings
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 (Continued) Field Description Priority Enter a value from 0 to 7. Select the check box for a wired LAN port or WiFi port. If your device is connected to an Ethernet port on the modem router, select the LAN port check box that corresponds to the Ethernet port on the modem router to which the device is connected.
Page 180: Set Up A Default Dmz Server
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 To enable the modem router to respond to a ping, select the Respond to Ping on Internet Port check box. Click the Apply button. Your settings are saved. Set Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT).The modem router is programmed...
Page 181: Manage Nat Filtering
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Manage NAT Filtering Network Address Translation (NAT) determines how the modem router processes inbound traffic. Secured NAT protects computers on the LAN from attacks from the Internet but might prevent some Internet games, point-to-point applications, or multimedia applications from working.
Page 182: Manage Igmp Proxying
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. To disable the SIP ALG, select the Disable SIP ALG check box. The SIP ALG is enabled by default. Click the Apply button.
Page 183: Manage The Router Information Protocol Settings
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 these settings if you need a specific IP subnet that one or more devices on the network use, or if competing subnets use the same IP scheme. To change the LAN IP address settings: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
Page 184: Manage Reserved Lan Ip Addresses
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 To manage the RIP settings: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the modem router user name and password.
Page 185: Change A Reserved Ip Address
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Setup > LAN Setup.
Page 186: Remove A Reserved Ip Address Entry
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Your settings are saved. Remove a Reserved IP Address Entry You can remove a reserved IP address entry. To remove a reserved IP address entry: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
Page 187: Disable The Built-In Dhcp Server
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Setup > LAN Setup. Make sure that the Use Router as DHCP Server check box is selected.
Page 188: Change The Modem Router's Device Name
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Note If you disable the DHCP server and no other DHCP server is available on your network, you must set your computer IP addresses manually so that they can access the modem router.
Page 189: Set Up And Manage Custom Static Routes
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Set Up and Manage Custom Static Routes Static routes provide detailed routing information to your modem router. Typically, you do not need to add static routes.You must configure static routes only for unusual cases such as when you use multiple routers or multiple IP subnets on your network.
Page 190: Change A Static Route
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Click the Add button. To make the route private, select the Private check box. A private static route is not reported in RIP. To prevent the route from becoming active after you click the Apply button, clear the Active check box.
Page 191: Remove A Static Route
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 To change a static route: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the modem router user name and password.
Page 192 Manage the Modem Router and Monitor the Traffic This chapter describes how you can manage the settings for administering and maintaining your modem router and monitor the network. The chapter includes the following sections: • Update the Firmware of the Modem Router on page 193 •...
Page 193: Update The Firmware Of The Modem Router
You can check to see if new firmware is available and update the modem router to the new firmware. You can also visit the NETGEAR support website, download the firmware manually, and update the modem router to the new firmware.
Page 194: Manually Upload New Firmware And Update The Modem Router
To download new firmware manually and update your modem router: Visit downloadcenter.netgear.com, locate the support page for your product, and download the new firmware. Read the new firmware release notes to determine whether you must reconfigure the modem router after updating.
Page 195: Manage The Configuration File Of The Modem Router
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 WARNING: To avoid the risk of corrupting the firmware, do not interrupt the upload. For example, do not close the browser, click a link, or load a new page. Do not turn off the modem router. Wait until the modem router finishes restarting and the Power LED turns solid green.
Page 196: Restore The Settings
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The name of the backup file is NETGEAR_D6220.cfg Follow the directions of your browser to save the file. Restore the Settings If you backed up the configuration file, you can restore the configuration from this file.
Page 197: Set Up Password Recovery
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 To change the password for the user name admin: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the modem router user name and password.
Page 198: Recover The Admin Password
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Select two security questions and provide answers to them. Click the Apply button. Your settings are saved. Recover the admin Password We recommend that you enable password recovery if you change the password for the modem router user name admin.
Page 199: Use The Reset Button
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Use the Reset Button CAUTION: This process erases all settings that you configured in the modem router. To reset the modem router to factory default settings: On the back of the modem router, locate the recessed Reset button.
Page 200: Disable Led Blinking Or Turn Off Leds
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Administration > Backup Settings.
Page 201: View The Status And Statistics Of The Modem Router
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 To enable blinking when traffic is detected, select the Enable blinking on Internet LED, LAN LED, Wireless LED and USB LED when data traffic is detected radio button. To turn off all LEDs except the Power LED, select the Turn off all LEDs except Power LED radio button.
Page 202 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The BASIC Home page displays. Select ADVANCED > ADVANCED Home. The information onscreen uses the following color coding: • A green flag indicates that the cable connection or Internet connection is fine and no problems exist.
Page 203 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 (Continued) Field Description GUI Language Version The version of the modem router language for its web pages. If you upgrade the firmware on modem router, the language version might change too. LAN Port The settings of the LAN port.
Page 204 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 (Continued) Field Description Wireless Settings (2.4GHz) The settings of the WiFi port for the 2.4 GHz band of the main network. For information about how to configure the settings of the main network, see the following sections: •...
Page 205: View The Traffic Statistics
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 (Continued) Field Description Wireless AP Displays whether the 5 GHz band of the main network is enabled. Broadcast Name Displays whether the 5 GHz band of the main network broadcasts its SSID. Wi-Fi Protected Setup...
Page 206 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 To view the traffic statistics for the ports of the modem router: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. Enter http://www.routerlogin.net. A login window opens.
Page 207: Change The Traffic Statistics Polling Frequency
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 (Continued) Field or Column Description Noise Margin The downstream and upstream signal-to-noise ratio margin (SNRM) in dB. The SNRM expresses the signal quality in relation to interference. Poll Interval The interval at which the statistics are updated on this page.
Page 208 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 To view the status of the TCP/IP Internet connection or renew or release the TCP/IP Internet connection: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
Page 209: View, Establish, Or Terminate The Pppoe Or Pppoa Internet Connection
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 View, Establish, or Terminate the PPPoE or PPPoA Internet Connection You can view information about a PPPoE or PPPoA Internet connection of the modem router and establish or terminate such a connection. This information displays only if the modem router connects to the ISP network over a PPPoE or PPPoA connection.
Page 210: View Devices Currently On The Network
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 View Devices Currently on the Network You can view the active wired and WiFi devices in both the network to which the modem router is connected and the modem router network. If you do not recognize a WiFi device, it might be an intruder.
Page 211: View, Email, Or Clear The Logs
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 View, Email, or Clear the Logs In addition to viewing the logs, you can email them and clear them. To view, email, or clear the logs: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
Page 212: Specify Which Activities Are Logged
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The modem router emails the logs to the address that you specified (see Set Up Security Event Email Notifications on page 120). Specify Which Activities Are Logged You can specify which activities are logged. These activities display in the log and are forwarded to the syslog server if you enabled the syslog server function.
Page 213: View The Internet Traffic Volume And Statistics
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Traffic Meter. Select the Enable Traffic Meter check box.
Page 214: Restrict Internet Traffic By Volume
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Traffic Meter. The Traffic Meter page displays.
Page 215 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Select ADVANCED > Advanced Setup > Traffic Meter. Select the Enable Traffic Meter check box. Select the Traffic volume control by radio button. From the corresponding menu, select an option: • Download only. The restriction is applied to incoming traffic only.
Page 216: Restrict Internet Traffic By Connection Time
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Restrict Internet Traffic by Connection Time You can record and restrict the traffic by connection time. This is useful when your ISP measures your connection time. To record and restrict the Internet traffic by time: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
Page 217: Unblock The Traffic Meter After The Traffic Limit Is Reached
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 In the Traffic Counter section, set the traffic counter to begin at a specific time and date. In the Traffic Control section, enter a value in minutes to specify when the modem router issues a warning message before the monthly limit in hours is reached.
Page 218: Manage The Modem Router Remotely
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Manage the Modem Router Remotely The remote management feature lets you access your modem router securely over the Internet to view or change its settings. You must know the modem router’s WAN IP address to use this feature.
Page 219: Use The Modem Router As A Dsl Modem Only
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Select one of the following radio buttons and configure the options accordingly: • To allow access from a single IP address on the Internet, select the Only This Computer radio button. Enter the IP address to be allowed access.
Page 220: Chapter 13 Manage The Advanced Wifi Features
Manage the Advanced WiFi Features This chapter describes how you can manage the advanced WiFi features of the modem router. For information about the basic WiFi settings, see Manage the Basic WiFi Network Settings on page 84. The chapter includes the following sections: •...
Page 221: Set Up A Wifi Schedule
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Set Up a WiFi Schedule You can use this feature to turn off the WiFi signal from your modem router at times when you do not need a WiFi connection. For example, you might turn it off for the weekend if you leave town. You can set up a separate WiFi schedule for each WiFi band.
Page 222: Manage The Wps Settings
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 In the Wireless Settings sections for the 2.4 GHz band or the 5 GHz band, click the Add a new period button. Use the menus, radio buttons, and check boxes to set up a period during which you want to turn off the WiFi signal and specify whether the schedule is recurrent.
Page 223 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Scroll down to the bottom of the page. The Router’s PIN field displays the fixed PIN that you use to configure the router’s WiFi settings from another platform through WPS. To disable the PIN, clear the Enable Router’s PIN check box.
Page 224: Manage Advanced Wifi Settings
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Manage Advanced WiFi Settings For most WiFi networks, the advanced WiFi settings work fine and you do not need to change the settings. If you want to change the WiFi settings of the modem router’s main network, use a wired connection to avoid being disconnected when the new WiFi settings take effect.
Page 225: Use The Modem Router As A Wifi Access Point Only
2347), and the preamble mode (the default is Long Preamble) are reserved for WiFi testing and advanced configuration only. CTS/RTS Threshold (1-2347) Do not change these settings unless directed by NETGEAR support or unless you are sure what the consequences are. Incorrect settings might disable the WiFi Preamble Mode function of the modem router unexpectedly.
Page 226 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Wireless AP. The Wireless Access Point page displays.
Page 227 Use VPN to Access Your Network You can use OpenVPN software to remotely access your modem router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. The chapter includes the following sections: • Set Up a VPN Connection on page 228 •...
Page 228: Set Up A Vpn Connection
VPN uses DDNS or a static IP address to connect with your modem router. To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The modem router supports these accounts: NETGEAR, No-IP, and Dyn. See Set Up and Manage Dynamic DNS on page 152.
Page 229: Install Openvpn Software On A Windows Computer
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > VPN Service.
Page 230 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Step 17 provides information about what to do with the downloaded OpenVPN configuration files. To download the OpenVPN client utility, visit openvpn.net/index.php/download/community-downloads.html. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link.
Page 231: Install Openvpn Software On A Mac Computer
In the local area connection list, find the local area connection with the device name TAP-Windows Adapter. Select the local area connection and change its name (not its device name) to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail.
Page 232: Use A Vpn Tunnel On A Windows Computer
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > VPN Service. The VPN Service page displays.
Page 233 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 To open a VPN tunnel: Launch the OpenVPN application with administrator privileges. The OpenVPN icon displays in the Windows taskbar. You can create a shortcut to the VPN program, then use the shortcut to access the settings and select the run as administrator check box.
Page 234: Use Vpn To Access The Modem Router's Usb Device And Media From A Windows Computer
The network resources display. The ReadySHARE icon is in the Computer section and the remote ReadyDLNA: D6220 icon is in the Media Devices section (if DLNA is enabled in the modem router). If the icons do not display, click the Refresh button to update the page.
Page 235: Block Vpn Client Internet Access In The Modem Router
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 To allow VPN clients to use your home Internet service: Launch a web browser from a WiFi-enabled computer or mobile device device that is connected to the network. Enter http://www.routerlogin.net. A login window opens.
Page 236: Use A Vpn Tunnel To Access Your Internet Service At Home
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > VPN Service. The VNP page displays.
Page 237: Chapter 15 Manage Port Forwarding And Port Triggering
Manage Port Forwarding and Port Triggering You can use port forwarding and port triggering to set up rules for Internet traffic for services and applications. You need networking knowledge to set up these features. This chapter includes the following sections: •...
Page 238: Manage Port Forwarding To A Local Server For Services And Applications
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Manage Port Forwarding to a Local Server for Services and Applications If a server is part of your network, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.
Page 239: Add A Port Forwarding Rule With A Custom Service Or Application
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 From the Service Name menu, select the service or application. If the service or application that you want to add is not in the list, create a port forwarding rule with a custom service or application (see Add a Port Forwarding Rule With a Custom Service or Application on page 239).
Page 240 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Click the Add Custom Service button. Specify a new port forwarding rule with a custom service or application as described in the following table. Field Description Service Name Enter the name of the custom service or application.
Page 241: Change A Port Forwarding Rule
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Change a Port Forwarding Rule You can change an existing port forwarding rule. To change a port forwarding rule: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
Page 242: Remove A Port Forwarding Rule
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Remove a Port Forwarding Rule You can remove a port forwarding rule that you no longer need. To remove a port forwarding rule: Launch a web browser from a WiFi-enabled computer or mobile that is connected to the network.
Page 243: How The Modem Router Implements The Port Forwarding Rule
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 To make a local web server public: Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation. In this example, your modem router always gives your web server an IP address of 192.168.0.33.
Page 244: Add A Port Triggering Rule
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Port forwarding creates a static mapping of a port number or range of ports to a single local computer. Port triggering can dynamically open ports to any computer when needed and close the ports when they are no longer needed.
Page 245 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Click the Add Service button. Specify a new port triggering rule with a custom service or application as described in the following table. Field Description Service Service Name Enter the name of the custom service or application.
Page 246: Change A Port Triggering Rule
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Change a Port Triggering Rule You can change an existing port triggering rule. To change a port triggering rule: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
Page 247: Remove A Port Triggering Rule
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Remove a Port Triggering Rule You can remove a port triggering rule that you no longer need. To remove a port triggering rule: Launch a web browser from a WiFi-enabled computer or mobile that is connected to the network.
Page 248: Disable Port Triggering
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 To specify the time-out for port triggering: Launch a web browser from a WiFi-enabled computer or mobile device device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the modem router user name and password.
Page 249: Application Example: Port Triggering For Internet Relay Chat
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 If this check box is selected, the modem router does not apply port triggering rules even if you specified them. Click the Apply button. Your settings are saved. Application Example: Port Triggering for Internet Relay Chat Some application servers, such as FTP and IRC servers, send replies to multiple port numbers.
Page 250: Troubleshooting
Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your modem router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. The chapter contains the following sections: •...
Page 251: Quick Tips For Troubleshooting
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Quick Tips for Troubleshooting If your network is unresponsive or does not function normally, try the following: Restart your network: If you use a cable modem, turn off and unplug the cable modem.
Page 252: Troubleshoot With The Leds
• Make sure that you are using the 12 VDC 2.5A power adapter that NETGEAR supplied for this product. If the error persists, a hardware problem might exist. For recovery instructions or help with a hardware problem, contact technical support at netgear.com/support.
Page 253: Power Led Remains Solid Amber
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Power LED Remains Solid Amber The Power LED lights solid amber for about 1 minute and then turns solid green, indicating that the startup procedure is complete and the modem router is ready.
Page 254: Troubleshoot The Internet Connection
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 • Make sure that you are using the correct login information. The user name is admin, and the default password is password. Make sure that Caps Lock is off when you enter this information.
Page 255: Internet Led Is Off
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Internet LED Is Off If the Internet LED is off, the modem router cannot connect to the Internet. Verify the following: • Check to see that your login credentials are correct or that the information you entered for the ISP connection is correct.
Page 256: Verify The Pppoe Or Pppoa Connection
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name. For more information, see one of the following sections: Manually Set Up an ADSL Internet Connection...
Page 257: Reestablish The Pppoe Or Pppoa Connection
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 If the PPPoE or PPPoA connection is not working, make sure that your service name, user name, and password are set correctly. Or your ISP might not be able to provide an Internet connection. For more information, see one of the following sections: •...
Page 258: Troubleshoot Internet Browsing
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Troubleshoot Internet Browsing If your modem router can obtain an IP address but your computer is unable to load any web pages from the Internet, it might be for one of the following reasons: •...
Page 259: Troubleshoot Your Network Using The Ping Utility
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 • If you disabled the modem router’s SSID broadcast, your WiFi network is hidden and does not display in your WiFi client’s scanning list. (By default, SSID broadcast is enabled.) For more information, see View or Change the Basic WiFi Settings on page 85.
Page 260: Test The Path From Your Computer To A Remote Device
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 For a wired connection, make sure that the numbered LAN LED is lit for the port to which you are connected. Check that the appropriate LEDs are on for your network devices. If your modem router and computer are connected to a separate Ethernet switch, make sure that the link LEDs are lit for the switch ports that are connected to your computer and modem router.
Page 261: Appendix A Supplemental Information
Supplemental Information This appendix covers the following topics: • Factory Settings on page 262 • Technical Specifications on page 264...
Page 262: Factory Settings
For more information about resetting the modem router to its factory settings, see Return the Modem Router to Its Factory Default Settings on page 198. Table 3. D6220 modem router factory default settings Feature Default Setting Router login User login URL www.routerlogin.net (or www.routerlogin.com or 192.168.0.1)
Page 263 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Table 3. D6220 modem router factory default settings (Continued) Feature Default Setting Main WiFi network WiFi communication Enabled SSID name See product label Security WPA2-PSK (AES) WiFi passphrase See product label Country/region •...
Page 264: Technical Specifications
AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Table 3. D6220 modem router factory default settings (Continued) Feature Default Setting Fragmentation length 2346 CTS/RTS threshold 2347 Preamble mode Long Preamble WPS capability Enabled Modem router’s PIN Enabled; see the modem router web pages (select ADVANCED > Advanced Setup >...
Page 265 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Table 4. D6220 modem router specifications (Continued) Feature Description One RJ-45 port supporting 10BASE-T, 100BASE-TX, and 1000BASE-T One RJ-11 asynchronous DSL (ADSL/VDSL) port WiFi Maximum WiFi signal rate complies with the IEEE 802.11 standard.
Page 266 AC1200 WiFi VDSL/ADSL Modem Router Model D6220 Table 4. D6220 modem router specifications (Continued) Feature Description 802.11 security WPA2-PSK, WPA/WPA2 (mixed mode), WPA/WPA2 Enterprise, and WEP xDSL data rate • VDSL2, VDSL, ADSL2+, ADSL2, and ADSL multimode • Up to 100 Mbps, both upstream and downstream •...

NETGEAR D6220 User Manual

Chapter 1 Hardware Overview of the Modem Router

Chapter 2 Install and Access the Modem Router and Its Network

Position Your Modem Router

Connect to the Modem Router

Set up Your Modem Router for DSL Service

Set up the Modem Router for Cable Service

Change the Language

Let the Modem Router Automatically Update Its Firmware

Access the Modem Router with the NETGEAR Genie App

Chapter 3 Manage the Internet Settings Manually

Use the Internet Setup Wizard after Initial Setup

Manually Set up an ADSL Internet Connection

Manually Set up a VDSL Internet Connection

Manually Set up a Cable Internet Connection

Specify an Ipv6 Internet Connection

Manage the MTU Size

Chapter 4 Manage the Basic Wifi Network Settings

Chapter 5 Control Access to the Internet

Chapter 6 Optimize Performance

Optimize Traffic with Qos

Manage Custom and Default Qos Priority Rules

Manage Wi-Fi Multimedia Quality of Service

Manage Beamforming

Improve Network Connections with Universal Plug and Play

Chapter 7 Share a Storage Device Attached to the Modem Router

USB Device Requirements

Connect a USB Device to the Modem Router

Access a Storage Device Connected to the Modem Router

Map a USB Device to a Windows Network Drive

Back up Windows Computers with Readyshare Vault

Manage Access to a Storage Device

Enable FTP Access Within Your Network

View Network Folders on a Device

Add a Network Folder on a Storage Device

Approve Storage Devices

Safely Remove a USB Device

Chapter 8 Manage Dynamic DNS and Access Storage Devices through the

Internet

Chapter 9 Use the Modem Router as a Media Server

Chapter 10 Share a USB Printer

Install the Printer Driver and Cable the Printer

Download the Readyshare Printer Utility

Install the Readyshare Printer Utility

Use the Shared Printer

View or Change the Status of a Printer

Use the Scan Feature of a Multifunction USB Printer

Manage the NETGEAR USB Control Center Settings

Chapter 11 Manage the WAN and LAN Network Settings

Change the Physical WAN Connection Preference

Enable and Configure a VLAN

Set up a Bridge for a Port Group or VLAN Tag Group

Manage the WAN Security Settings

Set up a Default DMZ Server

Manage NAT Filtering

Manage the SIP Application-Level Gateway

Manage IGMP Proxying

Manage the Modem Routers's LAN IP Address Settings

Manage the Router Information Protocol Settings

Manage Reserved LAN IP Addresses

Manage the DHCP Server Address Pool

Disable the Built-In DHCP Server

Change the Modem Router's Device Name

Set up and Manage Custom Static Routes

Chapter 12 Manage the Modem Router and Monitor the Traffic

Update the Firmware of the Modem Router

Manage the Configuration File of the Modem Router

Change the Admin Password

Set up Password Recovery

Recover the Admin Password

Return the Modem Router to Its Factory Default Settings

Disable LED Blinking or Turn off Leds

View the Status and Statistics of the Modem Router

View Devices Currently on the Network

Manage the Activity Log

Monitor and Meter Internet Traffic

Manage the Modem Router Remotely

Use the Modem Router as a DSL Modem Only

Chapter 13 Manage the Advanced Wifi Features

Chapter 14 Use VPN to Access Your Network