Samsung Galaxy S4 User Manual page 248

S970G-Print.book Page 240 Tuesday, August 20, 2013 9:42 AM
Important! If you are unsuccessful in retrieving your lock pattern or
unlocking your device, please contact customer care for
assistance.
To unlock your device with a PIN code:
1. Tap Backup PIN (located at the bottom of the screen).
2. Tap OK.
3. If you have forgotten your current pattern, tap Pattern from the
Screen unlock settings menu and follow the procedures
outlined in "Setting an Unlock Pattern"
a new pattern.
To unlock your device using your Google account:
1. Tap Forgot pattern? (located at the bottom of the screen).
2. Tap the Username (email) and Password fields, use the
on-screen keyboard to enter your Google Account credentials,
and tap Sign in to complete the login process.
3. If you have forgotten your Google Account credentials, visit the
Google website to recover them. If you still cannot get your
Google Account credentials, contact your wireless carrier for
additional options.
240
on page 237
to create