Troubleshooting - Philips BDL3221V/00 Service Manual

TV and Audio Problems
Poor TV signal
Abnormal picture seen
reception
from the screen
No TV picture
No picture when TV input
was selected
No sound
No sound output when a
program with sound was
playing
Video Problems
No Video
No signal indicator is
displayed.
Low Quality DVD Picture not crisp and some
playback
color distortion
Stuck-on Pixels
LCD screen has bright spots
No sound
See video but no audio
Remote Control Problems
Remote control No response from the LCD
does not work Monitor TV when remote is
properly
pressed
Product Specific Problems
Screen image is too
Image is centered on screen,
small
but does not fill entire viewing
area
For further assistance, refer to the Consumer Information Centers list and contact your local Philips distributor.
OSD Warning Messages
A warning message may appear on the screen indicating the LCD Monitor TV current status.

Troubleshooting

· The proximity of mountains or high buildings may be responsible for ghost pictures, echoing
or shadows. In this case, try manually adjusting your pictures: see 'fine tuning' or adjust the
direction of the outside aerial. For Asia users in non-NTSC area: Does your antenna enable
you to receive broadcasts in this frequency range (UHF or VHF band)? In the event of
difficult reception (snowy pictures) switch the NR on the PICTURE menu to ON.
· Have you connected the aerial socket properly? Have you chosen the right system? Poorly
connected SCART cables or aerial sockets are often the cause of picture or sound
problems (sometimes the connectors can become half disconnected if the LCD Monitor TV
set is moved or turned). Check all connections.
·
Ensure that the audio cables are firmly connected to both the audio input connectors on your
the LCD Monitor TV and audio output connectors on your PC or Video player.
·
If on certain TV channels you receive a picture but no sound, this means that you do not
have the correct TV system. Modify the SYSTEM setting.
·
Check Video Input Selection
Composite: Yellow colored RCA jack
S-Video: Typically a round 4 pin jack
Component: Typically 3 RCA jacks of Green, Red and Blue.
·
Make sure you did not plug the video cable to video output port behind the LCD monitor TV.
· Check DVD connection
Composite gives good picture
S-Video gives better picture
Component gives best picture
·
Check if the LCD Monitor TV volume is turn off of muted.
·
Connect the audio cable securely.
·
Audio cable is connected incorrectly.
·
Verify that the audio source is selected correctly in the OSD.
·
Point the remote control directly at the remote sensor on the LCD Monitor TV.
·
Replace both batteries with new ones.
·
Make sure the remote control is not disabled (for disable/enable the remote control, please
refer to the section of Remote Control).
· Perform the LCD Monitor TV factory reset (via Menu -> Factory Reset -> All Settings).
When user sees this warning message, it means that the LCD Monitor TV is in adjustment process.
A warning message may appear on the screen indicating that the LCD Monitor TV is out of sync range.
See Specifications for the Horizontal and Vertical frequency ranges addressable by this the LCD Monitor TV.
Recommended mode is 1360 x 768 @ 60Hz.
This message means that there is no video input signal.
The LCD Monitor TV is in a power saving mode (in PC mode).
The main OSD menu is unlocked.
The main OSD menu is locked.
BDL3221 LCD/TV 21
Go to cover page