Troubleshooting - Sharp disney DM004SH Owner's Manual

Receiving a Call
3
Cannot use Answer Phone or
Caller Voice
. Answer Phone and Caller Voice are
disabled when less than 12 seconds
remain or 20 messages are recorded.
Delete messages.
. Answer Phone and Caller Voice
are not available for Video Calls.
Placing a Call
3
Cannot place call via Speed Dial
. Speed Dial is not available when
Phone Book access is restricted by
Application Lock.
3
Cannot place call
. If ` appears, cancel Keypad Lock.
. If $ appears, cancel Function Lock.
. If [ appears, cancel Offline Mode.
3
Call won't connect and there's a
beeping tone
. Did you include the area code or
the first 0? Dial the number
including the area code or 0.
. Handset may be out-of-range ()
appears). Move to a place where
signal is strong and retry.
During a Call
3
Outgoing Image is distorted
during Video Calls
. Rapid motion can make images
appear choppy or distorted.
3
Conversation is hampered
. Conversations may be hampered
by ambient noise.
. Check Earpiece Volume when
using Loudspeaker. Increasing
Earpiece Volume may cause
feedback/interference.
3
Call is choppy or cut off
. Network signal may be weak.
Move to a place where signal is
strong and retry.
. Battery may need to be charged
or replaced. Charge battery or
install a charged battery.

Troubleshooting

3
Clicking noise is heard during call
. Handset may be moving into
another service area. Noise is
heard when Network signal
switches. This is normal.
3
Cannot hear other party's voice
. Earpiece Volume may be low.
Increase Earpiece Volume (P.3-3).
Other
3
Call Time on Display seems
incorrect
. Ring time for incoming or outgoing
calls is not counted. (On hold time
is counted.)
3
Cannot save phone number for
Call Forwarding
. Does the number start with 1, 00,
0120 or 0990? Public service
numbers, international call
numbers starting with 00, toll-free
numbers and fee-based service
numbers cannot be saved.
3
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