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FAQ
5.
Can I use the SmartView Synergy SI in oversea countries?
Y es, the Synergy SI has a 110/220v switching adaptor allowing use in any country. You will need
a passive pin changer to fit sockets in different countries.
6.
What is the warranty for the SmartView Synergy SI?
T his device is a high quality product, built and packaged with care. All units and components are
guaranteed against any operational defects as follows:
US and Canada: three (3) year
Europe: two (2) years
Australia and New Zealand: two (2) years
Other countries: one (1) year
W arranty covers parts and labor. If any defect should occur, please contact your
local distributor or the manufacturer.
7.
Do I need a software upgrade to go from a standard to an advanced control panel?
N o. Simply change or add the advanced control panel and all the features are automatically
available. You can also connect a second keypad in the back panel of your Synergy SI.
8.
Can I buy a separate advanced control panel to upgrade an existing unit?
Y es. After receiving the unit either replace the standard control panel under the LCD or plug the
advanced control panel into the rear of the unit.
9.
Where do I find the serial number of my Synergy SI?
The Serial number is printed on a sticker on the back of the column, above the rear panel. This
information is important for tech-support troubleshooting or warranty repair.
10. Are the LED lights user-replaceable?
T he lights are long life LEDs and the user should not need to replace these during the normal life
of the product.
11. I would like to use my Synergy with my large TV, is this possible?
Yes, Synergy has a NTSC TV output that can be connected via standard RCA cable to TV.
see things.
dif ferently.
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