Appendix E: Troubleshooting - Mitsubishi Electric 738 Series Owner's Manual

Appendix E: Troubleshooting

TV Reset Comparison Guide
You can resolve many common TV problems using
the reset functions described in the following table.
See also the troubleshooting suggestions later in this
appendix.
IMPORTANT
Before you change sound or picture settings: If
picture or sound settings seem wrong for a broadcast
Reset Name
Format
PerfectColor ™ /
PerfecTint ™
Reset (838
Series)
(for the single
input currently
being watched)
A/V Memory
Reset
(for the single
current input)
Service and Customer Support
Service
If you are unable to correct a problem with your TV,
consult your Mitsubishi dealer or Mitsubishi Consumer
Relations at (800) 332-2119.
• DO NOT adjust any controls other than those
described in this Owner's Guide.
• DO NOT remove the protective back cover of your TV.
Downloaded From TV-Manual.com Manuals
When to Use How to Use
Press FORMAT to cycle through the
If the picture shape
seems incorrect, use aspect ratios available for the signal.
the FORMAT key to
change the shape of
the picture.
When the color 1.
intensities seem out
of balance, use the
PerfectColor/PerfecTint
2.
reset to reset the color
balances to the original
3.
factory settings.
Both PerfectColor and
PerfecTint are reset at
the same time.
When audio and/ During General TV Viewing
or video settings for
1.
a single input seem
incorrect, use A/V
Memory Reset to
2.
return the input to
3.
the original factory
settings.
While Using VUDU Movies and
Some VUDU Apps
Press TOOLS and 3.
channel (a channel from the ANT input, a cable box, or
satellite receiver), first check other channels from the
same input before changing settings. If most other
channels from the same input seem correct, there is
likely a problem with the broadcast rather than with the
TV. Use care in this case, as changes you make to fix
problems on individual channels also affect all other
channels on the same input.
While viewing the input being
reset, press MENU and go to
Picture > Perfect.
ENTER to display the
Press
PerfectColor adjustment screen.
Press CANCEL to reset the colors.
While viewing the input to reset,
press MENU and go to Picture >
Reset.
Press ENTER to highlight Reset.
Press ENTER again to reset.
Customer Support
• To order replacement or additional remote con-
trols or lamp cartridges, visit our website at
www.mitsuparts.com or call (800) 553-7278.
• For questions:
Call Consumer Relations at 800-332-2119.
E-mail: MDEAservice@mdea.com
Website: www.mitsubishi-tv.com
For assistance call 1(800) 332-2119
Appendices
Resulting Action
The last-used format for a signal
type is memorized for each input.
The next time the same input and
signal type are viewed, the last-
used format will be recalled.
All PerfectColor/PerfecTint
sliders are reset to the original
center position. The PefectColor/
PerfecTint settings for other
inputs remain unchanged.
All Audio and Video settings for
the individual input are reset
except for the global settings
for audio Balance, Listen To,
Language, and settings in the
Picture > Advanced menu.
89