Related Manuals for Intermedia Vertical
Summary of Contents for Intermedia Vertical
- Page 1 Vertical 2-Line Desk Phone Quick Reference Guide Contact your Sales Representative for more information.
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Page 2: Table Of Contents
Vertical 2-Line Desk Phone Quick Reference Guide Table of Contents Introduction to your Xcelerator Desk Phone ....................3 How to use your Xcelerator Desk Phone ...................... 3 Answering and making calls ........................3 Handling Multiple Calls ..........................4 Transferring Calls ............................5 Alternate Method for Transferring Calls .................... -
Page 3: Introduction To Your Xcelerator Desk Phone
Introduction to your Xcelerator Desk Phone Welcome The Intermedia Hosted PBX phone system and service is a very powerful communication system that provides a comprehensive solution for your small business communications needs. This guide highlights some of the most commonly used features of the Desk Phone. For a complete list of features and capabilities, please refer to the Owner’s Manual. -
Page 4: Handling Multiple Calls
Vertical 2-Line Desk Phone Quick Reference Guide Pick up the handset or use the speakerphone key Dial the 3-digit extension number Redialing a call Pick up the handset or use the speakerphone key Press the redial button Handling Multiple Calls Your Desk Phone has the capability to handle two phone calls at the same time. -
Page 5: Transferring Calls
This call transfer method is used when you want to transfer a call without tying up two lines on your phone system. It uses the Intermedia network to transfer the call instead of the phone system. Receive a call on your Desk Phone... -
Page 6: Transferring A Caller Directly To Voicemail
Vertical 2-Line Desk Phone Quick Reference Guide Transferring a Caller Directly to Voicemail- You may transfer a caller directly to someone’s voicemail box. Note: The following instructions assume you are on a call. Press TRANSFER key Your caller will be placed on hold When you hear the dial tone, dial *99 then the desired extension number. -
Page 7: Paging (Intercom)
Vertical 2-Line Desk Phone Quick Reference Guide To pick up the parked call, press the flashing park button on any phone Paging (Intercom) To page to all phones Paging allows you to speak to a group or all phones at the same time through the speaker phone. Paging is used to make announcements such as “Jim, you have a visitor in the lobby”... -
Page 8: Do Not Disturb
Vertical 2-Line Desk Phone Quick Reference Guide Scroll Down using the DOWN arrow on the navigation pad until “Call Forward" is displayed. Press the Key. Select “Always Forward” and press the Key. Select “Toggle” “Always Forward Toggle” will be displayed. Press the up... - Page 9 Vertical 2-Line Desk Phone Quick Reference Guide You will be alerted to the number of new and listened to messages After each voice message, options for saving, deleting or forwarding the message will be offered. Follow the voice prompts: Retrieving messages from any phone...
- Page 10 Change Your Voicemail PIN via the Phone Press the voicemail key Enter your password when prompted (0000 by default) Touch 8 for User Options Touch 3 to enter a new PIN Enter your new PIN and follow the directions to confirm and save your new PIN Enter/Change an Unavailable Greeting via the Phone Press the voicemail key or dial your Desk Phone number from any phone.
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