Kenmore 11026002011 Use And Care Manual page 12

TROUBLESHOOTING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
f
Jf you experience
Washer won't run
or fill, washer stops
working (cont.)
Washer not draining//
spinning_ Roads are
stiH wet
k.
First try the solutions suggested here
for assistance and to possibly avoid a service call.
Check proper eRectricaR suppRy.
Normal washer operation.
Washer not loaded as
recommended.
Not using HE detergent or using too
much HE detergent.
Empty pockets and use garment bags
for smaIH items.
Use a cycle with a Row spin speed.
Washer not Roaded properRy.
Check pRumbing for correct drain hose
installation. Drain hose extends into
standpipe farther than 4.5" (114 ram).
PRug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOT_=: if problems continue, contact an electrician.
Ud must be dosed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Washer may be stopped to reduce suds.
Washer spins the load before filling to determine load size.
Remove several items, rearrange load evenly in basket. Close lid
and press START//PAUSE//UNLOCK LID.
Do not add more than 1 or 2 additional items after cycle has
started.
Do not add more water to the washer.
Only use HE detergent. Suds from regular detergents can slow or
stop the washer. Always measure detergent and follow
detergent directions based on your load requirements.
To remove suds_ cancel cycle. Select RJnse//Spin. Press START//
PAUSE//UNLOCK LID. Do not add more detergent.
Small items may have been caught in pump or between basket
and tub_ which can slow draining.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle//speed spin
for your garment. To remove extra water in the Ioad_ select Drain//
Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
Reduce load size to improve water removal. A tightly packed load
may not allow the washer to spin correctly, leaving the load wetter
than normal.
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 96" (2.4 m)
above the floor. Remove any clogs from drain hose.
J
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