ASCOM ASCOTEL OFFICE 25 Operating Instructions Manual
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ASCOM ASCOTEL OFFICE 25 Operating Instructions Manual

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Ascotel Office terminals by by
Office 25
Operating Instructions
with safety information
www.ascom.com/pbx/ascotel/terminals
20321611en_ba_a0
All manuals and user guides at all-guides.com
ascom

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Summary of Contents for ASCOM ASCOTEL OFFICE 25

  • Page 1 All manuals and user guides at all-guides.com Ascotel Office terminals by by ascom Office 25 Operating Instructions with safety information www.ascom.com/pbx/ascotel/terminals 20321611en_ba_a0...

  • Page 2: Operating And Display Elements

    All manuals and user guides at all-guides.com Operating and Display Elements Operating and Display Elements 13 14 10 9 www.ascom.com/pbx/ascotel/terminals 20321611en_ba_a0...
  • Page 3 All manuals and user guides at all-guides.com Operating and Display Elements Display Loudspeaker key/Volume/ cursor key • Top: Information, Foxkey functions • 1x short: Loudspeaker on/off • Bottom: Symbols • 2x short: Volume normal/loud Foxkey 10 Redial key Multifunction key: •...
  • Page 4 All manuals and user guides at all-guides.com Operating and Display Elements Display symbols Loudspeaker on Callback activated 1st (top) configurable key activated Phone lock activated Second configurable key Configuration mode activated activated 3rd configurable key Text mode activated activated 4th configurable key Information available activated Call diversion activated...

  • Page 5: Table Of Contents

    All manuals and user guides at all-guides.com Contents Contents Operating and Display Elements ........... 2 Equipment Provided .

  • Page 6: Equipment Provided

    All manuals and user guides at all-guides.com Equipment Provided Equipment Provided Phone Handset Phone cord Handset cord 20321611en_ba_a0...

  • Page 7: Safety And Liability

    All manuals and user guides at all-guides.com Safety and Liability Safety and Liability Safety Information Failure to observe this information can be hazardous and infringe existing laws. Please read the Operating Instructions and keep them for future reference. When handing over your phone to others, make sure you enclose these Operating Instructions.

  • Page 8: Receiving And Making Calls

    All manuals and user guides at all-guides.com Receiving and Making Calls Receiving and Making Calls Receiving a Call This section explains how you can answer a call. Answering a Call Your phone rings and the indicator LED flashes. To answer the call: Pick up the handset.
  • Page 9 All manuals and user guides at all-guides.com Receiving and Making Calls Using the Redial List You want to call someone you called recently. Your phone uses the redial list to automatically store the numbers of the persons you have called – in- cluding their names, if available.

  • Page 10: Using The Display And Operating Elements

    All manuals and user guides at all-guides.com Using the Display and Operating Elements Using the Display and Operating Elements Display Abbreviations Depending on the display space available, certain terms may be abbreviated, e.g. "Announ." for "An- nouncement". The abbreviations though can be easily understood. Navigating through the Foxkey Menu The Foxkey provides the functions available for the current situation.

  • Page 11: Input

    All manuals and user guides at all-guides.com Using the Display and Operating Elements <2x short> Press the key twice in quick succession. <2x, 3x, 4x, etc.> In text mode, press the key twice, three times, four times, etc. Using the Foxkey The Foxkey has variable functions.
  • Page 12 All manuals and user guides at all-guides.com Using the Display and Operating Elements The characters are assigned to the digit keys as follows: - . ? 1 A B C 2 D E F 3 G H I 4 J K L 5 M N O 6 P Q R S 7 T U V 8...

  • Page 13: Navigation

    All manuals and user guides at all-guides.com Using the Display and Operating Elements Navigation Reversing the Scroll Direction The Foxkey menu shows an arrow symbol for scrolling, but you want to scroll in the opposite direction. Hold the key down for a moment to reverse the direction of the arrow. /\ or \/ Press the "/\"...

  • Page 14: Using Supplementary Features For More Efficiency

    All manuals and user guides at all-guides.com Using Supplementary Features for More Efficiency Using Supplementary Features for More Efficiency The following sections explain the supplementary features provided by your phone for more efficient use. You Want a Convenient Way of Making a Call This section explains some convenient features provided by your phone for making a call.
  • Page 15 All manuals and user guides at all-guides.com Using Supplementary Features for More Efficiency Note If the phone is unable to find a matching name, "LIST EMPTY" will appear on the display. You may have to enter another letter before the name you want or a list of names is displayed.
  • Page 16 All manuals and user guides at all-guides.com Using Supplementary Features for More Efficiency Pick up the handset. The person is called. Note You can also access the list of answered calls by pressing the Redial key and holding it down for a moment. Dialling with a Configurable Key –...
  • Page 17 All manuals and user guides at all-guides.com Using Supplementary Features for More Efficiency Answering Call Waiting You are in a call and hear the call waiting tone. Someone is urgently trying to reach you. You can either answer or reject the call. Press the Menu key.

  • Page 18: You Want To Use Functions In A Call

    All manuals and user guides at all-guides.com Using Supplementary Features for More Efficiency Press the Menu key repeatedly until the display shows "ANNOUNCEMENT". MENU ANNOUNCEMENT Press the "ANNOUNCEMENT" Foxkey. Pick up the handset. The call party hears the acknowledgement tone. The display shows "ANNOUNCE- MENT TO: ...".
  • Page 19 All manuals and user guides at all-guides.com Using Supplementary Features for More Efficiency Note If your enquiry call party hangs up and you also go on-hook by mistake, you will hear a continuous ringing signal for 10 seconds to draw your attention to the person still on hold.
  • Page 20 All manuals and user guides at all-guides.com Using Supplementary Features for More Efficiency Parking a Call Partner You want to put your call partner on hold without using a phone channel as a result. You can park your call partner both locally and centrally. A locally parked call party can only be retrieved by the phone that originally parked the call.

  • Page 21: You Are Away From Your Desk

    All manuals and user guides at all-guides.com Using Supplementary Features for More Efficiency You Are Away from Your Desk This section explains the different options provided by your phone when you want to leave your desk. Using the Absence Key You want to leave your desk and set up your phone for your absence.
  • Page 22 All manuals and user guides at all-guides.com Using Supplementary Features for More Efficiency Press the "OK" Foxkey. The display shows "DIVERTED: ...". Note If a call is to be diverted only when you are already in a call, select "DIVERT: BUSY"...
  • Page 23 All manuals and user guides at all-guides.com Using Supplementary Features for More Efficiency Leaving a Message You cannot be reached on your phone. You want any internal subscriber who calls you to get a message. Requirement: The internal subscriber must have a phone capable of receiving messages. Subscribers whose phone cannot receive messages are put through to your phone or rerouted to a des- tination predefined within the system.
  • Page 24 All manuals and user guides at all-guides.com Using Supplementary Features for More Efficiency LOCK Press the "LOCK" Foxkey. Use the digit keys to enter the code. For each digit entered, the display shows an "*". Press the "OK" Foxkey. Press the "/\" Foxkey repeatedly until the type of locking you want appears on the display.

  • Page 25: You Want To Use Your Phone Efficiently In Special Situations

    All manuals and user guides at all-guides.com Using Supplementary Features for More Efficiency You Want to Use Your Phone Efficiently in Special Situations This section explains the different options provided by your phone for special situations. Sending a Message You are unable to reach an internal subscriber and thus want to leave a message. You can send a message to an internal subscriber.
  • Page 26 All manuals and user guides at all-guides.com Using Supplementary Features for More Efficiency Reading a Message Your display shows "New message received" or "Other message received", followed by "Message ...". The Indicator LED is lit. The read function is used to retrieve a received message from the memory so you can read it. The first message shown is the first message to have been received.
  • Page 27 All manuals and user guides at all-guides.com Using Supplementary Features for More Efficiency Picking up a Call You hear a phone ringing in your vicinity and want to pick up the call. With the call pick-up function you can pick up the call from the other phone on your own phone. Press the Menu key repeatedly until the display shows "CALL PICK-UP".
  • Page 28 All manuals and user guides at all-guides.com Using Supplementary Features for More Efficiency Unlocking the Phone for One Call You want to make a call on a phone that is locked or restricted for chargeable calls, for example a corridor phone or a phone in a meeting room.
  • Page 29 All manuals and user guides at all-guides.com Using Supplementary Features for More Efficiency Use the "/\" Foxkey to select "PAGER". Press the "OK" Foxkey. Enter your own internal phone number. Press the "OK" Foxkey. You are connected with the person who is looking for you. Answering a General Call Via the general call, you hear either your personal ringing pattern or the general ringing signal.
  • Page 30 All manuals and user guides at all-guides.com Using Supplementary Features for More Efficiency Activating/Deactivating Functions by Remote Control You are not at your desk and want to set various functions on your phone from a different phone. You can activate/deactivate many of your phone's functions by remote control from a different phone. Remote control has to be enabled for your phone in the system.

  • Page 31: Personalizing Your Phone

    All manuals and user guides at all-guides.com Personalizing Your Phone Personalizing Your Phone Basic Settings This section explains how to adapt your phone's basic settings to suit your personal requirements. Setting the Display Contrast You may find the display is too bright or too dark. You can adjust the display contrast.
  • Page 32 All manuals and user guides at all-guides.com Personalizing Your Phone Selecting a Language The display text is not in the language you want. You can select a different language in the configuration mode. The menu item under which you select your language is marked by an "*"...

  • Page 33: Setting The Ringing Properties

    All manuals and user guides at all-guides.com Personalizing Your Phone CODE Press the "CODE" Foxkey. The display shows "OLD CODE:". Use the digit keys to enter the current code. For each digit entered, the display shows an "*". Press the "OK" Foxkey. The display shows "NEW CODE:".

  • Page 34: Phone Book Management

    All manuals and user guides at all-guides.com Personalizing Your Phone Set the ringing volume with the "/\" Foxkey. RINGING VOLUME Press the "RINGING VOLUME" Foxkey. The display shows "RINGING MELODY". Select the ringing melody with the "/\" Foxkey. RINGING MELODY Press the "RINGING MELODY"...
  • Page 35 All manuals and user guides at all-guides.com Personalizing Your Phone Press the "OK" Foxkey. The setting is now stored. Editing a Phone Book Entry You want to edit a phone number stored on your phone. You can only edit the entries for your own phone numbers, i.e. those stored on your phone. You cannot edit the phone numbers stored in the system.

  • Page 36: Configuring The Keys

    All manuals and user guides at all-guides.com Personalizing Your Phone Configuring the Keys This section explains how to assign phone numbers and functions to a key. Storing a Number under a Key – Number Key You want to call up a frequently used phone number with a single keystroke rather than enter it digit by digit.
  • Page 37 All manuals and user guides at all-guides.com Personalizing Your Phone Storing a Function under a Key – Function Key You want to call up a frequently used function, for example "call diversion", using a single keystroke rath- er than having to enter it by hand. You can store a function under a configurable key.

  • Page 38: Defining Functions

    All manuals and user guides at all-guides.com Personalizing Your Phone Clearing a Key You want to clear the assignment made to a configurable key. The function "Clear key" is available for this purpose in the configuration mode. <long> Press the configurable key and hold it down for a moment. The display shows the key type.

  • Page 39: Installation And First-Time Operation

    All manuals and user guides at all-guides.com Installation and First-Time Operation Installation and First-Time Operation Putting Your Phone into Operation Note: Phone plug designs vary from country to country. Logging your phone on Your system administrator has to prepare the system before you can log on your phone. Connecting your phone to the system 1.

  • Page 40: Troubleshooting

    All manuals and user guides at all-guides.com Troubleshooting Troubleshooting Your call partner cannot hear you or you cannot hear your call partner Make sure the handset cord is correctly plugged into both the handset and the telephone (see "Installa- tion and First-Time Operation"). Handset off-hook, no dialling tone, no display Make sure the phone cord is correctly plugged in to both the telephone and the telephone socket (see "Installation and First-Time Operation").

  • Page 41: Procedures

    All manuals and user guides at all-guides.com */# Procedures */# Procedures Functions are normally activated using the Foxkey. However, you can also use */# procedures to activate functions. The following tables show which functions are supported by your system. You can either enter a */# procedure directly or store it under a key. In a call Request callback Request callback...
  • Page 42 All manuals and user guides at all-guides.com */# Procedures Not in a call The control key on an attached keyboard has no function. Clear callback Divert calls • Protect against • Allow to own phone *21 <SC No.> • Activate unconditional call diversion •...
  • Page 43 All manuals and user guides at all-guides.com */# Procedures Announcement *7998 <SC No.> • To a subscriber *79 <GR No.> • To a group • Answer to group Send message *3598 <SC No.> <Message • To a subscriber No.> # •...
  • Page 44 All manuals and user guides at all-guides.com */# Procedures Intrusion • Protect against • Allow to own phone Activate exchange access with charge recall *32 <SC No.> Switch the phone network manually – LCR (fallback) (after fallback the external phone number last dialled is se- lected automatically) Announcement service *93 1 or 2...

  • Page 45: Menu Overview

    All manuals and user guides at all-guides.com Menu Overview Menu Overview Press Menu key Directory entry Search Name dial Modify (private) number Name View 0...9 Modify Nummer Name Delete Answered calls List 1...4 Call Delete Diversion Divert to subscriber Calling number Divert to message 1...16 Divert on busy...
  • Page 46 All manuals and user guides at all-guides.com Menu Overview Keys Press key to be configured Press key to be configured Memory1: Number Memory 2: Number Function key configurable Park Do not disturb Discreet ringing Diversion Divert to subscriber Number Divert to pager Number Umleitung zu Nachricht 1...16...

  • Page 47: Index

    All manuals and user guides at all-guides.com Index Index */# Procedures ..........................41 Absence key..........................21 Activate exchange access with charge recall ................. 44 Activate function via third-party phone..................44 Activate/deactivate function by remote control................30 Activating/deactivating DTMF ....................... 27 Allow to own phone/Protect against.....................
  • Page 48 All manuals and user guides at all-guides.com Index Dialling from the list of answered calls ..................15 Dialling with a configurable key ....................16 Display ............................3, 4 Display elements ..........................2 Diversion..........................4, 21 Diverting a call ..........................21 Do not disturb..........................
  • Page 49 All manuals and user guides at all-guides.com Index MCID (Malicious Call Identification) ....................29 Menu ............................. 4 Menu key............................3 Menu Overview..........................45 Navigating through info lines ....................... 10 Navigating through the Foxkey menu ................... 10 Number key ........................3, 16, 36 Open door ...........................
  • Page 50 All manuals and user guides at all-guides.com Index Transfer ............................19 Transferring a call partner ......................19 Troubleshooting........................... 40 Trying to Register ......................... 40 Undoing actions........................... 13 Unlock for 1 call........................... 43 Unlocking ............................ 24 Unlocking for One Call......................... 28 Unlocking your phone......................

  • Page 51: Declaration Of Conformity

    All manuals and user guides at all-guides.com Declaration of Conformity Declaration of Conformity We declare that the aforementioned product is manufactured in accordance with our Total Quality As- surance System as certified by SQS ISO 9001, registration number 10318/05, in compliance with ANNEX V of the R&TTE Directive 99/05/EC.

  • Page 52: Reference To Other Documents

    Reference to Other Documents Function Overview System Assistant Write-on labels Subject to delivery availability and technical modifications. The scope of performance depends on the software. Subject to delivery availability and technical modifications. The scope of performance depends on the software. © by ascom...

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