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PROBLEM
Main rotor won't move.
Suddenly stops and drops while flying.
Helicopter is not reacting to the
controller.
Helicopter is losing control.
Helicopter is not holding a charge.
Helicopter will not lift off the ground.
Helicopter only turns in one direction.
Video is not being recorded.
Picture is not being taken.
Helicopter is not charging.
Videos/pictures are blurry.
NOTE: If normal function of the product is disturbed or interrupted, strong
electro-magnetic interference may be causing the issue. To reset product, turn it
completely off, then turn it back on. If normal operation does not resume, move the
For further questions and problems, please visit our website www.airhogs.com.
Safety Precautions:
- Keep hands, hair and loose clothing away from the rotors when power switch is turned ON.
- Turn off controller and helicopter when not in use
- Remove battery from controller when not in use.
- Parental guidance is recommended for the flight.
This product complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must accept any
interference received, including interference that may cause undesirable operation. This equipment has been
tested and found to comply with the limits for Class B digital devices pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful interference to radio
communications. Because this toy generates, uses, and can radiate radio frequency energy, there can be no
guarantee that interference will not occur. If this toy does cause interference to radio or television reception
Care and Maintenance:
- Always remove batteries from the toy when it is not being
used for a long period of time (controller only).
- Wipe the toy gently with a clean damp cloth.
- Keep the toy away from direct heat.
BATTERY SAFETY INFORMATION:
- Requires 3 x 1.5-V AAA alkaline batteries (not included).
- Batteries are small objects.
- Replacement of batteries must be done by adults.
- Follow the polarity (+/-) diagram in the battery compartment.
- Promptly remove dead batteries from the toy.
- Dispose of used batteries properly.
- Remove batteries for prolonged storage
®
Your Air Hogs
Hawk Eye™ is equipped with a
Lithium Polymer battery.
SPECIAL LiPO BATTERY INSTRUCTIONS:
- Never charge battery unattended.
- Charge battery in isolated area. Keep away from flammable
materials.
- Do not expose to direct sunlight. There is a risk of the
batteries exploding, overheating, or igniting.
- Do not disassemble, modify heat, or short circuit the
batteries. Do not place them in fires or leave them in hot places.
- Do not drop or subject to strong impacts.
Spin Master Ltd., 450 Front Street West, Toronto, ON M5V 1B6 Canada
Spin Master Inc., PMB #10053, 300 International Drive, Suite 100,
Williamsville, NY 14221, USA
Spin Master Toys Far East Limited. Rm #1113, 11/F,
Chinachem Golden Plaza, 77 Mody Rd., Tsimshatsui E., Kowloon, HK
North American Consumer Information
Phone: 1-800-622-8339
Email: customercare@spinmaster.com
customercare@spinmaster.com
TROUBLESHOOTING
CAUSE
ON/OFF switch is set to OFF.
Weak battery.
Weak power.
Helicopter may be out of range from controller.
Helicopter or controller may not be turned ON.
May be another infrared (IR) device using the same
channel.
Bright lights may be affecting the IR control.
You may be too far away from the controller.
Helicopter might be turned ON while charging.
Controller is low on battery power.
Helicopter may not be fully charged.
Helicopter is not trimmed correctly.
NOTE: Helicopter only moves forward and sideways.
Memory is full. Air Hogs
®
Hawk Eye™ helicopter LED
is flashing orange.
Video and picture buttons were pressed at the
same time.
The helicopter is turned off or is not fully charged
during the video recording period, so the video clip
cannot be saved.
Memory is full. Air Hogs
®
Hawk Eye™ helicopter LED
is flashing orange.
Picture button is being repeatedly pressed too fast.
Computer is not turned on.
The helicopter or USB is not properly connected.
Video/picture viewing software set to higher than
100% zoom.
Pictures are being taken while the helicopter is
turning/spinning.
- Do not submerge the toy in water. This can damage the
electronic assemblies.
- Always helicopter and controller in a box away from dirt and
humidity when not being used.
- DO NOT incinerate used batteries.
- DO NOT dispose of batteries in fire, as batteries may
explode or leak.
- DO NOT mix old and new batteries or types of batteries
(i.e. alkaline/standard).
- DO NOT use rechargeable batteries.
- DO NOT recharge non-rechargeable batteries.
- DO NOT short-circuit the supply terminals.
- Do not allow the batteries or connectors to get wet.
- Only charge the batteries with the specified Spin Master™
battery charger.
- Only use the batteries in the device specified by Spin Master™.
- Only use the USB cable specified by Spin Master™.
Only use the cable which is provided with this product.
- Carefully read the instruction guide and use the batteries
correctly.
- In the unlikely event of leakage or explosion use sand or a
chemical fire extinguisher for the battery.
- Batteries must be recycled or disposed of properly.
Air Hogs®, related trademarks & © 2010 Spin Master Ltd. All rights reserved. This
product conforms to safety requirements of ASTM F963. • Please retain this information
for future reference. • Please remove all packaging materials before giving to children.
• An adult should periodically check this toy to ensure no damage or hazards exist, if so,
remove from use. • Children should be supervised during play. • Keep addresses and
phone numbers for future reference. • The item inside this package may vary from the
photographs and/or illustrations. Patent Pending. MADE IN CHINA.
T.44382.0001 20027740 NEN
Set switch to ON.
Re-charge the helicopter using the charging port OR check batteries in the
controller.
Re-charge helicopter or check battery power in controller.
Move closer to the helicopter with the controller or fly heli higher than controller.
Turn helicopter and/or controller ON.
Avoid these if possible, or choose another place to operate the helicopter.
Avoid flying near windows or bright lights or choose another place to operate
the helicopter.
Move closer to the helicopter with the controller.
Turn OFF the helicopter so that it is not flashing.
Replace batteries in the controller.
Charge helicopter fully, until green light starts flashing.
Refer to the TRIMMING section in the instruction sheet.
Ensure the memory in the Air Hogs
your video(s) and picture(s)".
Press only the video button.
Turn helicopter on or recharge the helicopter making sure to complete the video
recording by pressing the video button again.
Ensure the memory in the Air Hogs Hawk Eye is free. Refer to "Accessing your
video(s) and picture(s)".
Wait approximately 1.5 seconds or until the Air Hogs
back green before taking the next picture.
Ensure your computer is turned on. If on, try a different USB port on your
computer.
Ensure the helicopter is properly docked on the controller and the USB cord is
well connected to the controller and computer.
Consult your video/picture viewing software manual or online help section to
ensure you are viewing the pictures/videos at 100% zoom. The resolution of the
pictures/videos is QVGA (320 x 240 pixels).
Ensure your helicopter is properly trimmed. Try taking pictures when the
helicopter is flying straight.
product to another location and try again. To ensure normal performance, change the
batteries, as low batteries may not allow full function.
- Keep your helicopter in your sight so that you can supervise it all the time.
- New alkaline batteries are recommended for use in controller to obtain maximum performance.
- Users should keep strict accordance with the instruction manual while operating the product.
- Your controller is tailor-made for the Li-Poly rechargeable battery used in your Air Hog
Do not use it to charge any battery other than that in the helicopter.
(you can check this by turning the toy off and on while listening for the interference), one or more of the
following measures may be useful: • Reorient or relocate the receiving antenna • Increase the separation
between the toy and the radio or the TV • Consult the dealer or an experienced TV-radio technician for help.
NOTE: Changes, adjustments or modifications to this unit, including but not limited to, replacement of any
transmitter component (crystal, semiconductor, etc.) could result in a violation of FCC rules under part 15
and/or 95 and must be expressly approved by Spin Master Ltd. or they could void the user's authority to
operate the equipment.
Note:
- Parental guidance is recommended when installing or replacing batteries.
WARNING: In an environment with electrostatic discharge, the toy
may malfunction. This requires the user to reset the toy by unplugging then
re-plugging the USB Cable.
Special Note to Adults:
- Regularly examine for damage to the plug, enclosure and other parts. In
the event of any damage, the toy must not be used with the controller until
the damage has been repaired.
- This toy is not intended for children under 3 years old.
- This toy must only be used with the recommended controller.
- Do not try to charge other batteries with the controller.
Battery requirement for Air Hogs
Power Supply :
Rating
Batteries
Requires 1 x 3.7 V Li-Poly Rechargeable Battery Pack (included)
Battery requirement for Controller:
Power Supply :
Rating
Requires 3 x 1.5 V "AAA" size batteries (not included)
REV 0
4
SOLUTION
®
Hawk Eye™ is free. Refer to "Accessing
®
Hawk Eye™ LED turns
®
Hawk Eye™.
®
Hawk Eye™:
: DC 3.7 V, 1.8 W
: 1 x 3.7 V Li-Poly Rechargeable Battery Pack
: DC 4.5 V, 0.45 W
TM
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