HP Brocade 8Gb SAN Quickspecs page 9

QuickSpecs
Service and Support, HP Care Pack, and Warranty Information
HP Care Pack Services HP Care Pack Services HP Care Pack Services HP Care Pack Services
Warranty Upgrade Warranty Upgrade Warranty Upgrade Warranty Upgrade
Options Options Options Options
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years, Electronic
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 4 Years, Electronic
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 4 Years, Electronic
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 4 Years, Electronic
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 4 Years,
Electronic
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 5 Years, Electronic
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 5 Years, Electronic
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 5 Years, Electronic
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 5 Years,
Electronic
Hardware Installation, Electronic
NOTE: The HP Care Pack service part numbers below covers the Brocade 8/24c SAN NOTE:
NOTE: NOTE:
Switch Power Pack+
Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service
Support Plus Support Plus Support Plus Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and SW Tech support offsite, onsite
at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, 3 Years,
Electronic
Onsite HW support, 8am-9pm, M-F, 4hr response and SW Tech support offsite, onsite
at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, 4 Years ,
Electronic
Onsite HW support, 8am-9pm, M-F, 4hr response and SW Tech support offsite, onsite
at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, 5 Years ,
Electronic
Support Plus 24 - Recommended Support Plus 24 - Recommended Support Plus 24 - Recommended Support Plus 24 - Recommended
Onsite HW support 24x7, 4hr response and SW Tech support offsite, onsite at HP's
discretion, 24x7 2hr response time incl. HP holidays, 3 Years, Electronic
Onsite HW support 24x7, 4hr response and SW Tech support offsite, onsite at HP's
discretion, 24x7 2hr response time incl. HP holidays, 4 Years, Electronic
Onsite HW support 24x7, 4hr response and SW Tech support offsite, onsite at HP's
discretion, 24x7 2hr response time incl. HP holidays, 5 Years, Electronic
Service offerings include a full range of Customer HP Care Pack services for both hardware and software
services. Support Plus 24 is the recommended service for this product. Support Plus 24 is the recommended service for this product. Support Plus 24 is the recommended service for this product. Support Plus 24 is the recommended service for this product.
Response - Upgrade on-site response from next business day to same day 4-hours
Coverage - Extend hours of coverage from 5 days x 9 hours to 7 days x 24 hours
Duration - Select duration of coverage for a period of 1, 3, or 5 years
Additional Warranty protection and/or HP Installation packages can be purchased.
NOTE: Certain restrictions and exclusions apply. Consult the HP Customer Support Center for details NOTE: NOTE: NOTE:
DA - 13084
Brocade 8Gb SAN Switch for HP BladeSystem c-Class Brocade 8Gb SAN Switch for HP BladeSystem c-Class Brocade 8Gb SAN Switch for HP BladeSystem c-Class Brocade 8Gb SAN Switch for HP BladeSystem c-Class
Worldwide — Version 4 — May 1, 2009
UE436E
UE437E
UE438E
UE439E
UE440E
UE441E
UE442E
UE443E
UE444E
UE445E
UE446E
UE447E
U5988E
UL246E
UL248E
UL250E
UL247E
UL249E
UL251E
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