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About this document
The information in this document is subject to
change without warning. Lautsprecher Teufel
GmbH is in no way bound by the information pro-
vided herein.
Lautsprecher Teufel GmbH is not liable for any
errors contained in this operating manual. No
section of this document may be reproduced or
copied by any electronic or mechanical means,
including photocopying and recording, without
prior written consent from Lautsprecher Teufel
GmbH.
© Lautsprecher Teufel GmbH
Version 1.1
April 2008
Trademarks
® All registered trademarks remain the
property of their respective owners.
The THX logo is a trademark of THX Ltd. which
may be registered in some jurisdictions. All rights
reserved.
Original packaging
If you wish to make use of the eight-week right-
of-return period, please make sure to hold on to
all the packaging. We only accept the loudspeak-
ers back if they are shipped in their ORIGINAL
PACKAGING.
We do NOT provide new packaging boxes
separately.
Technical specifications
For technical specifications of the prod-
ucts
www.teufel.eu
Customer complaints
In case of a complaint, we need the following in-
formation for processing:
1. Invoice number
As shown on your physical invoice (shipped with
the product) or on your order confirmation (PDF
format), e.g., 4322543
2. Serial number, i.e., lot number
As shown on the rear of the unit,
e.g., Lot Nr.: MO 04007480121A
Thank you for your assistance!
Teufel · System 9 THX
2
®
Ultra 2
described
herein,
please
Terms of warranty
Lautsprecher Teufel GmbH provides a twelve-year
warranty for loudspeakers and a two-year war-
ranty for amplifiers and electrical components,
starting at the purchase date. The warranty cov-
ers all materials and time needed. The warranty
does not cover devices damaged as a result of im-
proper use or electrical/mechanical overloading.
The original Teufel invoice is your proof of war-
ranty. This warranty applies exclusively to loud-
speakers, amplifiers and electronic components
purchased by consumers from Teufel for private
usage. The warranty does not apply to loudspea-
kers, amplifiers and electronic components sold
to consumers through third-party dealers. When
Teufel products are resold privately, the warranty
may be transferred to the new owner. For this, the
new owner requires the original Teufel invoice.
Returns policy
Teufel provides an eight-week right of return with
a money-back guarantee.
You may only return individual components from
a set if Teufel offers these components for sale
separately. If you return one or more individual
components from a set, this voids the discount
that Teufel provides on the sale of components
as a set. This means that for individually returned
components from a set, you will be refunded the
difference between the set price and the sum
purchase price of the individual components you
decide to keep, i.e., we will deduct the discount
that applies to set purchases.
For further information on returns, please refer
to the returns form provided with your shipment
(or online at www.teufel.eu in the support sec-
tion).
If you decide to return any or all of the purchased
goods, please always contact us first.
Note that we can only process and accept
refer
to
returned goods if you have telephoned us in
advance and discussed the required returns
procedure.
If you have any questions, suggestions or criti-
cisms, please contact our support team:
Lautsprecher Teufel GmbH
Gewerbehof Bülowbogen - Aufgang D1
Bülowstr. 66
D-10783 Berlin(Germany)
Ph.: +49(30) - 300 9 300
Fax: +49(30) - 300 9 30 30
www.teufel.eu
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