Neopost DS62 Operator's Manual page 49

Symptom Possible cause
Flap not Water level low
sufficiently
moistened
Brushes dry
Brushes dirty
Moistening cloth dry
Moistening cloth dirty Check the moistening
Moistening brushes
inactive
Envelope not Inserted document
filled properly or too big
envelope flap not
Document not
closed properly
inserted deep enough
No document fed Feeder empty
Separation set too
wide
Side guides set too
narrow
Skewed Side guides set too
documents fed wide
Remedy
Check water level,
refill if needed
Check brushes,
replace if needed by
the extra soaked set
Check brushes, clean
if needed
Check the moistening
cloth, refill water tray
if needed
cloth, clean if needed
Activate the
moistening brushes
Check fold settings,
adjust if needed
Check adjustment of
envelope stop
position and fingers
Refill feeder
Adjust the separation "Document separation"
Adjust the side
guides
Adjust side guides
See section
"Sealing envelopes" on
page 14
"Sealing envelopes" on
page 14
"Maintenance" on
page 43
"Maintenance" on
page 43
"Sealing envelopes" on
page 14
"Maintenance" on
page 43
"Sealing envelopes" on
page 14
"Document settings" on
page 24
"Insert position" on
page 18
"Loading documents" on
page 12
on page 12
"Adjusting side guides"
on page 12
"Adjusting side guides"
on page 12
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