Neopost DS62 Operator's Manual page 47

Symptom Possible cause
The machine is Machine not
not starting after connected to mains
switching ON
Fuse blown
A cover is opened
Machine stops Envelopes stacked
with envelope at reversed in the
insert position hopper
(flap not open)
Envelope flap sticks
Wrong envelope type
used (not according
specifications or job
settings)
Envelopes are Envelope separation
double fed not correctly
adjusted
Envelopes not placed
properly in the
hopper
Envelope stop Side guides of the
skewed envelope hopper are
set too wide
Envelopes are fed Hopper almost empty Refill hopper
irregularly
Separation set too
narrow
Side guides set too
narrow
Envelope support not
positioned correctly
Remedy
Connect the machine
to the mains
Replace fuse below
power switch
Close the covers
Check envelope feed
adjustments. Place
envelopes correctly
in hopper
Store envelopes
according to
specifications
Change envelopes
according to
specifications
Check separation
settings, adjust if
needed
Check and replace if
needed
Check side guides
and adjust if needed
Check separation
settings, adjust if
needed
Check side guides
and adjust if needed
Reposition the
envelope support
See section
-
-
-
"Loading envelopes" on
page 13
"Envelope settings" on
page 24
Envelope specifications
"Envelope settings" on
page 24
"Technical specifications"
on page 50
"Loading envelopes" on
page 13
"Loading envelopes" on
page 13
"Loading envelopes" on
page 13
"Loading envelopes" on
page 13
"Loading envelopes" on
page 13
"Loading envelopes" on
page 13
"Loading envelopes" on
page 13
47