Patton electronics SMARTNODE 4940 Getting Started Manual

Multi-port t1/e1/pri enterprise voip media gateway
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SmartNode 4940 Series
Multi-Port T1/E1/PRI
Enterprise VoIP Media Gateway
Getting Started Guide
Sales Office:
+1 (301) 975-1000
Technical Support:
+1 (301) 975-1007
E-mail:
support@patton.com
WWW:
www.patton.com
Part Number: 07MSN4940-GS, Rev. A
Revised: June 13, 2011

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Summary of Contents for Patton electronics SMARTNODE 4940

  • Page 1 For Quick Start Installation SmartNode 4940 Series Multi-Port T1/E1/PRI Enterprise VoIP Media Gateway Getting Started Guide Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Part Number: 07MSN4940-GS, Rev. A Revised: June 13, 2011...
  • Page 2 Important Information To use virtual private network (VPN) and/or AES/DES/3DES encryption capabilities with the SmartNode 4940, you may need to purchase additional licenses, hardware, software, network connection, and/or service. Contact sales@patton.com or +1 (301) 975-1000 for assistance.
  • Page 3: Summary Table Of Contents

    20 SmartNode installation... 22 Initial configuration ... 27 Contacting Patton for assistance Compliance information ... 37 Specifications ... 41 Cabling ... 47 Port pin-outs ... 52 SmartNode 4940 factory configuration End user license agreement ... 57 ... 34 ... 55...
  • Page 4: Table Of Contents

    ... 10 Safety when working with electricity General observations ...12 Typographical conventions used in this General conventions ...12 General information ... 13 SmartNode 4940 overview ...14 SN4940 model codes ...15 SN4941 model codes ...15 SmartNode 4940 rear panel...16 SmartNode 4940 front panel...18...
  • Page 5 SmartNode 4940 Getting Started Guide Factory-default IP settings ...28 Connecting the SmartNode to the network Loading the configuration (optional) Bootloader...30 Start Bootloader ...30 Start-up with factory configuration Load a new application image (SmartWare) via TFTP Load a new application image (SmartWare) via the serial link Additional information...33...
  • Page 6 SmartNode 4940 Getting Started Guide Cabling ... 47 Introduction ...48 Console ...48 Ethernet ...49 E1 PRI ...50 T1 PRI ...51 Port pin-outs ... 52 Introduction ...53 Console port...53 Ethernet ...53 PRI port ...54 SmartNode 4940 factory configuration Introduction ...56 End user license agreement ...
  • Page 7: List Of Figures

    SmartNode 4940 front panel ........
  • Page 8: List Of Tables

    SmartNode 4940 PRI Ports and Voice Channels ........
  • Page 9: About This Guide

    About this guide This guide describes the SmartNode 4940 hardware, installation and basic configuration. For detailed software configuration information refer to the SmartWare Software Configuration Guide and the available Configura- tion Notes. Audience This guide is intended for the following users: •...
  • Page 10: Precautions

    SmartNode 4940 Getting Started Guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. sonal injury. are intended to prevent situations that could result in property damage or impaired functioning.
  • Page 11: Safety When Working With Electricity

    SmartNode 4940 Getting Started Guide Safety when working with electricity • Do not open the device when the power cord is connected. For systems without a power switch and without an external power adapter, line volt- ages are present within the device when the power cord is connected.
  • Page 12: General Observations

    SmartNode 4940 Getting Started Guide Always follow ESD prevention procedures when removing and replacing cards. Wear an ESD-preventive wrist strap, ensuring that it makes good CAUTION skin contact. Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to ground.
  • Page 13: General Information

    Chapter 1 General information Chapter contents SmartNode 4940 overview ...14 SN4940 model codes ...15 SN4941 model codes ...15 SmartNode 4940 rear panel...16 SmartNode 4940 front panel...18...
  • Page 14: Smartnode 4940 Overview

    IP PBX and unified communications systems. Preserve investment in legacy phone equipment while taking the next step toward unified communications with Patton’s proven SmartNode™ VoIP solutions. . The SmartNode 4940 performs the following major functions: • Up to 120 VoIP Calls—With four T1/E1/PRI ports and one Gigabit Ethernet port.
  • Page 15: Sn4940 Model Codes

    SmartNode 4940 Getting Started Guide SN4940 model codes The SmartNode 4940 series consists of several models. They differ in the number of PRI ports and voice chan- nels supported. All models come equipped with one 10/100/1000Base-T Ethernet port. The SmartNode 4940 PRI ports and voice channels are listed in Table 2.
  • Page 16: Smartnode 4940 Rear Panel

    SmartNode 4940 Getting Started Guide SmartNode 4940 rear panel The SmartNode 4940 rear panel ports are described in Power SmartNode 4940 rear panel table 0 /3 0 /2 0 /1 0 /0 T1/E1 T1/E1 PRI port 0/0 T1/E1 T1/E1 PRI ports 0/3–0/0...
  • Page 17: Rear Panel Ports

    SmartNode 4940 Getting Started Guide Port ETH 0/0 Auto-MDX Gigabit-Ethernet port, RJ-45 (see WAN device (for example, a cable modem, DSL modem, or fiber modem). Note: Only full duplex modes are supported. PRI 0/0 RJ-45 connector providing E1 (2.048Mbps) or T1(1.533 Mbps) PRI interface, meet- ing all requirements of ITU-T recommendations for G.703.
  • Page 18: Smartnode 4940 Front Panel

    SmartNode 4940 Getting Started Guide SmartNode 4940 front panel Figure 3 shows SmartNode 4940 front panel LEDs, the LED definitions are listed in Power Activity VoIP Ethernet 0/0 Ethernet 0/0 Link Ethernet 0/0 SmartNode 4940 front panel T1/E1 Port 0...
  • Page 19: Sn4940 Front And Rear Panel Leds

    SmartNode 4940 Getting Started Guide Table 4. SN4940 Front and Rear panel LEDs Note If an error occurs, all LEDs will flash once per second. Power When lit, indicates power is applied. When lit, the unit is in normal operation. Flashes once per second during boot (startup).
  • Page 20: Applications Overview

    Chapter 2 Applications overview Chapter contents Introduction ...21 Application—Convert Legacy PBX to VoIP ...21...
  • Page 21: Introduction

    Patton webserver at www.patton.com. Application—Convert Legacy PBX to VoIP The SmartNode 4940 Series can be used to make and receive calls to and from the public ISDN network and Internet Telephony services on any ISDN Terminal (Phone or PBX) (see urable routing tables, an outbound call can be directed to the local PSTN connection or to an Internet tele- phony service provider (ISTP).
  • Page 22: Smartnode Installation

    Chapter 3 SmartNode installation Chapter contents Planning the installation...23 Site log ...23 Network information ...23 Network Diagram ...23 IP related information ...23 Software tools ...24 AC Power Mains ...24 Location and mounting requirements Installing the gateway ...24 Placing the SmartNode ...24 Installing cables ...24...
  • Page 23: Planning The Installation

    Draw a network overview diagram that displays all neighboring IP nodes, connected elements and telephony components. IP related information Before you can set up the basic IP connectivity for your SmartNode 4940 you should have the following infor- mation: •...
  • Page 24: Software Tools

    SmartNode 4940 Getting Started Guide • IP addresses of central H.323 gatekeeper (if used) • IP addresses and/or URL of SIP servers or Internet telephony services (if used) • Login and password for SIP or H.323 based telephony services •...
  • Page 25: Connecting The Pri

    D, “port pin-outs” on page 47. Connecting the 10/100/1000Base-T Ethernet cable The SmartNode 4940 has automatic MDX (auto-crossover) detection and configuration on the Ethernet port. The port can be connected to a host or hub/switch with a straight-through or cross-over wired cable. Connect the LAN network to ETH 0/0.
  • Page 26: Connecting The Power Supply

    SmartNode 4940 Getting Started Guide Connecting the power supply Do not connect power to the AC Mains at this time. • The external power adapter shall be a listed Limited Power • WARNING CAUTION Source. • The 4940 external power supply automatically adjusts to accept an input voltage from 100 to 240 VAC (50/60 Hz).
  • Page 27: Initial Configuration

    Chapter 4 Initial configuration Chapter contents Introduction ...28 Configuring the desired IP address Factory-default IP settings Connecting the SmartNode to the network Loading the configuration (optional) Bootloader...30 Start Bootloader ...30 Start-up with factory configuration Load a new application image (SmartWare) via TFTP Load a new application image (SmartWare) via the serial link Additional information...33...
  • Page 28: Introduction

    Ethernet 0 (ETH 0/0) Connecting the SmartNode to the network The SmartNode 4940 Series is equipped with an Auto-MDX Ethernet port, so you can use straight-through or crossover cables for host or hub/switch connections (see The interconnecting cables shall be acceptable for external use...
  • Page 29: Loading The Configuration (Optional)

    SmartNode 4940 Getting Started Guide Figure 6. Connecting the SmartNode to the network You can check the connection with the ping command from the SmartNode to another host on the network. 172.16.1.99(if-ip)[LAN]#ping <IP Address of the host> Loading the configuration (optional) Patton provides a collection of configuration templates on the CD-ROM that came with the SmartNode device—and also on the support page at www.patton.com/voip—one of which may be similar enough to your...
  • Page 30: Bootloader

    SmartNode 4940 Getting Started Guide After the SmartNode has been rebooted the new startup configuration will be activated. When you issue the reload command, the SmartNode will ask if you want to copy the running configuration to the startup con- figuration.
  • Page 31: Start-Up With Factory Configuration

    SmartNode 4940 Getting Started Guide Start-up with factory configuration Step Command RedBoot> fis load RedBoot> go -s factory-config Load a new application image (SmartWare) via TFTP The following procedure downloads the application image (SmartWare) for the mainboard. See the note below on how to download the respective CLI description file.
  • Page 32 SmartNode 4940 Getting Started Guide Step Command RedBoot> go Note With the Bootloader, only the Ethernet interface 0/0 is available. The Boot- loader applies the IP address, subnet mask, and default gateway that were last configured by the Bootloader itself or by another application (e.g. Smart- Ware).
  • Page 33: Load A New Application Image (Smartware) Via The Serial Link

    SmartNode 4940 Getting Started Guide Load a new application image (SmartWare) via the serial link The Bootloader supports the ‘X-Modem’ and ‘Y-Modem’ protocols to download application images via the serial link of the console. Do the following to initiate the download:...
  • Page 34: Contacting Patton For Assistance

    Chapter 5 Contacting Patton for assistance Chapter contents Introduction ...36 Contact information...36 Patton support headquarters in the USA Alternate Patton support for Europe, Middle East, and Africa (EMEA) Warranty Service and Returned Merchandise Authorizations Warranty coverage ...36 Out-of-warranty service Returns for credit ...37 Return for credit policy RMA numbers...
  • Page 35: Introduction

    SmartNode 4940 Getting Started Guide Introduction This chapter contains the following information: • “Contact information”—describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Authorizations warranty and obtaining a return merchandise authorization (RMA). Contact information Patton Electronics offers a wide array of free technical services.
  • Page 36: Out-Of-Warranty Service

    SmartNode 4940 Getting Started Guide Out-of-warranty service Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro- phes may require replacement.
  • Page 37: Compliance Information

    Appendix A Compliance information Chapter contents Compliance ...39 ...39 Safety ...39 PSTN Regulatory ...39 Radio and TV Interference ...39 FCC Part 68 (ACTA) Statement Industry Canada Notice ...40 CE Declaration of Conformity Authorized European Representative ...40 ...41 ...41...
  • Page 38: Compliance

    SmartNode 4940 Getting Started Guide Compliance • FCC Part 15, Class A • EN55022, Class A • EN55024 Safety • UL 60950-1/CSA C22.2 N0. 60950-1 • IEC/EN60950-1 • AS/NZS 60950-1 PSTN Regulatory • FCC Part 68 • CS-03 • TBR 4 •...
  • Page 39: Fcc Part 68 (Acta) Statement

    SmartNode 4940 Getting Started Guide A • Compliance information FCC Part 68 (ACTA) Statement This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom side of this equipment is a label that contains—among other information—a product identifier in the format US: AAAEQ##TXXXX.
  • Page 40: Ce Declaration Of Conformity

    SmartNode 4940 Getting Started Guide A • Compliance information CE Declaration of Conformity This equipment conforms to the requirements of Council Directive 1999/5/EC on the approximation of the laws of the member states relating to Radio and Telecommunication Terminal Equipment and the mutual rec- ognition of their conformity.
  • Page 41: Specifications

    Appendix B Specifications Chapter contents Voice connectivity ...43 Data connectivity ...43 Voice processing (signalling dependent) Fax and modem support...43 Voice signalling ...44 Voice routing—session router...44 services...44 Management ...45 System...45 Physical ...45 Identification of the SmartNode devices via ...43 SNMP...46...
  • Page 42: B Specifications

    SmartNode 4940 Getting Started Guide Note Refer to the software feature matrix for the most up-to-date specifications. Voice connectivity 1 or 4 PRI T1/E1 ports on RJ48C connectors Net/User configurable per port Each port can be slave or master clock...
  • Page 43: Voice Signalling

    SmartNode 4940 Getting Started Guide G.711 Fax-Bypass Voice signalling SIPv2 H.323v4 SIP call transfer, redirect Overlap or en-bloc dialing DTMF in-band, out-of-band Configurable progress tones Voice routing—session router Local switching (hairpinning) Least cost routing Interface huntgroups Call-Distribution groups Number blocking Call Routing Criteria: •...
  • Page 44: Management

    SmartNode 4940 Getting Started Guide Management Web-based GUI Industry standard CLI with local console (RJ-45, RJ-231, 9600 bps, 8, N, 1) and remote Telnet access, fully documented HTTP web management and firmware loading TFTP configuration & firmware loading SNMP v1 agent (MIB II and private MIB)
  • Page 45: Identification Of The Smartnode Devices Via Snmp

    SmartNode 4940 Getting Started Guide Identification of the SmartNode devices via SNMP All SmartNode devices have assigned sysObjectID (.iso.org.dod.internet.mgmt.mib-2.system.sysObjectID) numbers (see table Table 7. SmartNode Models and their Unique sysObjectID SmartNode Model SN4940/1E15V SN4940/1E24V SN4940/1E30V SN4940/4E15V SN4940/4E24V SN4940/4E30V SN4940/4E48V SN4940/4E60V...
  • Page 46: Identification Of The Smartnode Devices Via Snmp

    7, an SNMP get request to .iso.org.dod.internet.mgmt.mib-2.system.sysObjectID of a Smart- Node 4940/1E15V/EUI device reads out a numeric OID of 1.3.6.1.4.1.1768.100.4.16.1, which represents a SmartNode 4940/1E15V/EUI device. The mapping of the sysObjectID to each of the SmartNode model is realized with the SmartNode product identification MIB.
  • Page 47 Appendix C Cabling Chapter contents Introduction ...49 Console ...49 Ethernet ...50 E1 PRI ...51 T1 PRI ...52...
  • Page 48: C Cabling

    SmartNode 4940 Getting Started Guide Introduction This section provides information on the cables used to connect the SmartNode and the interface cards to the existing network infrastructure and to third party products. Console The SmartNode can be connected to a serial terminal over its serial console port, as depicted in...
  • Page 49: Ethernet

    SmartNode 4940 Getting Started Guide Ethernet Ethernet devices (10Base-T/100Base-T/1000Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. The Ethernet port on the SN4940 is Auto-MDX and uses any straight or crossover cable to connect to hubs, switches, PCs or other devices.
  • Page 50: E1 Pri

    SmartNode 4940 Getting Started Guide E1 PRI The E1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI with a PBX.
  • Page 51: T1 Pri

    SmartNode 4940 Getting Started Guide T1 PRI The T1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI with a PBX.
  • Page 52: Port Pinouts

    Appendix D Port pin-outs Chapter contents Introduction ...53 Console port...53 Ethernet ...53 PRI port ...54...
  • Page 53: D Port Pin-Outs

    SmartNode 4940 Getting Started Guide Introduction This section provides pin-out information for the ports of the SmartNode. Console port Configuration settings: 9600 bps, 8 bits, no parity, 1 stop bit, no flow control Note N/C means no internal electrical connection.
  • Page 54: Pri Port

    SmartNode 4940 Getting Started Guide PRI port Note Pins not listed are not used. PRI port Table 9. RJ45 socket 1000Base-T Signal TRD0+ TRD0- TRD1+ TRD1- TRD2+ TRD2- TRD3+ TRD3- Table 10. RJ-45 socket RX Ring RX Tip RX Shield...
  • Page 55: Smartnode 4940 Factory Configuration

    Appendix E SmartNode 4940 factory configuration Chapter contents Introduction ...56...
  • Page 56: Introduction

    SmartNode 4940 Getting Started Guide Introduction The factory configuration settings for SmartNode 4940 are as follows: #----------------------------------------------------------------# # 4940 Series # Factory configuration file #----------------------------------------------------------------# sntp-client sntp-client server primary 129.132.2.21 port 123 version 4 system ic voice 0 low-bitrate-codec g729...
  • Page 57: End User License Agreement

    Appendix F End user license agreement Chapter contents End User License Agreement ...58 1. Definitions ...58 2. Title ...58 3. Term ...58 4. Grant of License ...58 5. Warranty ...58 6. Termination ...59 7. Other licenses ...59...
  • Page 58: End User License Agreement

    SmartNode 4940 Getting Started Guide End User License Agreement By opening this package, operating the Designated Equipment or downloading the Program(s) electronically, the End User agrees to the following conditions: 1. Definitions Effective Date shall mean the earliest date of purchase or download of a product containing the Patton Electronics Company Program(s) or the Program(s) themselves.
  • Page 59: Termination

    SmartNode 4940 Getting Started Guide If the Program(s) are acquired by or on behalf of a unit or agency of the United States Government, the Gov- ernment agrees that such Program(s) are commercial computer software or computer software documentation and that, absent a written agreement to the contrary, the Government’s rights with respect to such Program(s) are...

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