Disposal Information - Dyson Dc34 Operating Manua

DISPOSAL INFORMATION

Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.
GUARANTEE TERMS & CONDITIONS
DYSON CUSTOMER CARE
After registering for your free 2 year guarantee, your Dyson handheld vacuum
will be covered for parts and labour for 2 years from the date of purchase,
subject to the terms of the guarantee. If you have any query about Dyson
vacuum cleaner, call the Dyson Customer Care Helpline with your serial number
and details of where/when you bought the vacuum cleaner. Your serial number
can be found behind the filter. Most queries can be solved over the phone by
one of our trained Dyson Customer Care Helpline staff.
PLEASE REGISTER AS A DYSON VACUUM OWNER
THANK YOU FOR CHOOSING TO BUY A DYSON HANDHELD VACUUM
To help us ensure you receive prompt and efficient service, please register as a
Dyson vacuum owner. There are two ways to do this:
• By Email
CN: servicejcpc@jebsen.com
HK: pidcs@jebsen.com
KR: dyson@cosmoco.co.kr
MY: dysonsupport@visionary.com.my
TW: service@hlh.com.tw
• By calling the Dyson Customer Care Helpline.
This will confirm ownership of your Dyson vacuum cleaner in the event of an
insurance loss, and enable us to contact you if necessary.
LIMITED 2 YEAR GUARANTEE
Terms and conditions of the Dyson 2 year limited guarantee.
WHAT IS COVERED
• The repair or replacement of your Dyson handheld vacuum (at Dyson's
discretion) if your Dyson handheld vacuum is found to be defective due to faulty
materials, workmanship or function within 2 years of purchase or delivery (if any
part is no longer available or out of manufacture Dyson will replace it with a
functional replacement part).
• Use of the Dyson handheld vacuum cleaner in the country of purchase.
• You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson handheld vacuum
cleaner. Without this proof, any work carried out will be chargeable. Please keep
your receipt or delivery note.
WHAT IS NOT COVERED
DYSON DOES NOT GUARANTEE THE REPAIR OR REPLACEMENT OF A
PRODUCT AS A RESULT OF:
• Normal wear and tear (e.g. fuse).
• Reduction in battery discharge time due to battery age or use.
• Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the Dyson handheld vacuum which is not in
accordance with the Dyson Operating Manual.
• Blockages – please refer to the Dyson Operating Manual for details of how to
unblock your Dyson handheld vacuum.
• Use of the Dyson handheld vacuum for anything other than normal domestic
household purposes.
• Use of parts not assembled or installed in accordance with the instructions
of Dyson.
• Use of parts and accessories which are not Dyson Genuine Components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its
authorized agents.
If you are in any doubt as to what is covered by your guarantee, please call the
Dyson Customer Care Helpline.
SUMMARY OF COVER
• The guarantee becomes effective at the date of purchase (or the date of delivery
if this is later).
• All work will be carried out by Dyson or its authorised agents.
• Any parts which are replaced will become the property of Dyson.
• The repair or replacement of your Dyson handheld vacuum cleaner under
guarantee will not extend the period of guarantee.
• The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
ABOUT YOUR PRIVACY
Dyson may use this information for future marketing and research purposes
(including sending commercial electronic messages) and may disclose it to third
parties for the purposes of providing the services you have requested or to our
business partners or professional advisers. If you wish to access your personal
information or see our full privacy policy, please contact the Dyson Customer
Care Helpline.
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