Service and Support
HP Support Center
Personalized online support portal with access to information, tools and experts to support HP business
products. Submit support cases online, chat with HP experts, access support resources or collaborate with
peers. Learn more
HP's Support Center Mobile
support. Now, you can get access to personalized IT support anywhere, anytime.
HP Insight Remote Support and HP Support Center are available at no additional cost with a HP warranty, HP
Care Pack or HP contractual support agreement.
*HP' Support Center Mobile App is subject to local availability.
Parts and materials HP will provide HP-supported replacement parts and materials necessary to maintain the covered hardware
product in operating condition, including parts and materials for available and recommended engineering
improvements. Supplies and consumable parts will not be provided as part of this service; standard warranty
terms and conditions apply. Parts and components that have exceeded their maximum supported lifetime
and/or the maximum usage limitations as set forth in the manufacturer's operating manual or the technical
product data sheet will not be provided, repaired or replaced as part of this service.
Warranty / Service
For ProLiant servers and storage systems, this service covers HP-branded hardware options qualified for the
server, purchased at the same time or afterward, internal to the enclosure, as well as external monitors up to
22" and tower UPS products; these items will be covered at the same service level and for the same coverage
period as the server unless the maximum supported lifetime and/or the maximum usage limitation has been
exceeded. Coverage of the UPS battery is not included; standard warranty terms and conditions apply.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives replaced
by HP due to malfunction. It does not apply to any exchange of Disk or SSD/Flash Drives that have not failed.
SSD/Flash Drives that are specified by HP as consumable parts and/or that have exceeded maximum
supported lifetime and/or the maximum usage limit as set forth in the manufacturer's operating manual or
the technical data sheet are not eligible for the defective media retention service feature option.
To learn more on services for HP ESSN Options, please contact your HP sales representative or HP Authorized
Channel Partner. Or visit:
allows you to resolve issues yourself or quickly connect to an agent for live
C04111368 - DA – 14619 Worldwide — Version 5 — June 19, 2015
HP FlexFabric 10Gb 2-port 534M Adapter