Superior VRE3036ZMN Installation And Operation Instructions Manual page 19

WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
OBSERVED PROBLEM
Fireplace produces unwanted odors
Fireplace shuts off in use
Gas odor even when control knob is in OFF
position
Gas odor during combustion
Dark residue on logs or inside of fireplace
18
TROUBLESHOOTING Continued
POSSIBLE CAUSE
1. Gas leak. See Warning statement above
1. High or gusting winds
2. Low line pressure
3. Pilot is partially clogged
4. Inner vent pipe leaking exhaust gasses
into system
5. Glass too loose and air tight gasket leaks
in corners after usage
6. Bad thermopile or thermocouple
7. Improper vent cap installation
8. Abnormal temperature in firebox due to
doors not being fully open
1. Gas leak. See Warning statement above
2. Control valve defective
1. Gas leak. See Warning statement above
1. Air holes at burner inlet blocked
2. Burner flame holes blocked
3. Improper venting or excessive blockage
4. Excessive amounts of embers and pan
material
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REMEDY
1. Locate and correct all leaks (see Checking
Gas Connections, page 11)
1. Fireplace has been tested for up to 40
mph winds. However, extreme conditions
may occur. See Lighting Instructions on
page 12
2. Contact local propane/LP or natural gas
company
3. Clean pilot (see Cleaning and Mainte-
nance, page 14)
4. Locate and correct all leaks (see Checking
Gas Connections, page 11)
5. Tighten glass
6. Replace faulty component
7. Check for proper installation and freedom
from debris or blockage
8. See Safety Device, page 14
1. Locate and correct all leaks (see Checking
Gas Connections, page 11)
2. Replace control valve
1. Locate and correct all leaks (see Checking
Gas Connections, page 11)
1. Clean out air holes at burner inlets. Peri-
odically repeat as needed
2. Remove blockage or replace burner
3. Have the vent system inspected, including
the termination cap. Remove any restric-
tions or obstruction
4. Clear excess embers until a minimum gap
of 1/2" remains under the grate
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