BT Video Baby Monitor 630 User Manual page 25

My Parent/Baby unit isn't working. What should I do?
Check that:
power cables are plugged in and switched on at the
1
wall socket
the Baby unit is plugged in and the Parent unit battery is
2
installed correctly and fully charged (for 12 hours)
both units are turned on
3
the Parent unit isn't too far from the Baby unit(s) (large
4
obstructions or other electrical devices might affect the
signal between the parent and Baby unit).
if the Parent unit battery is run down, that you charge it
5
for 30 minutes before trying it again.
Sometimes unplugging the power cables, waiting about 15
seconds, and then plugging them back in can help. If you do
that, you'll need to allow about a minute for Parent and Baby
unit(s) to link.
Need some help? Call 0800 218 2182* or go to bt.com/producthelp
Help and troubleshooting
My Parent/Baby unit is making a high-pitched noise.
What should I do?
The units might be too close together. Make sure they're at
least one metre apart, even when you're using the Talk button.
You might also have set the sound sensitivity level too high –
try changing it to a lower level.
Why is my Parent unit beeping?
The Parent unit beeps when:
• the Baby unit is turned off
• the units are too far apart – try moving them closer
together (but not closer than one metre)
• the battery in the Parent unit isn't charged – try charging it
for 12 hours
• Other electronic items, like TVs and mobile phones, are
causing interference – try moving the Baby unit away from
things like that.
My Parent unit plays too many sounds from the Baby unit or
is too noisy. What should I do?
You might have set the sensitivity level to 5. Try turning it
down to a lower level. Also, try turning down the volume on
the Parent unit.
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