Troubleshooting - Cornelius STARBUCKS UC100 PROGATE Operator's Manual

T
ROUBLESHOOTING
IMPORTANT: Only qualified personnel should service internal components or electrical wiring.
WARNING: If repairs are to be made to the CO
CO or air supply, then relieve the system pressure before proceeding. If repairs are to be
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made to the ice dispensing system, make sure electrical power is disconnected from the
unit.
Trouble
NOTE: Should your unit fail to operate properly, check that there is power to the unit and that the
hopper contains ice. If the unit does not dispense, check the following chart under the appropriate
symptom(s) to aid in locating the defect.
BLOWN FUSE OR
CIRCUIT BREAKER.
SLUSHY ICE. WATER IN
HOPPER
NO ICE DISPENSED
NO ICE DISPENSED
FROM MANUAL ICE
DISPENSE
PUSHBUTTON SWITCH
ICE DISPENSING
DURING AUTOMATIC
AGITATION
© 2008-2014, Cornelius Inc.
Probable Cause
A. Short circuit in wiring (115V circuit).
B. Defective agitator motor.
A. Blocked drain.
B. Unit not level.
C. Poor ice quality due to water quality or
ice maker problems.
D. Improper use of flaked ice.
A. Insufficient ice supply in ice bin.
B. Ice in ice bin bridged (stuck together). B. Gently tap on ice to break it loose.
C. No electrical power to dispenser.
D. Insufficient or no CO
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dispenser.
E. Ice chute cover not properly installed. E. Make sure that cover is "snapped" into
F. Defective interlock switches.
G. Defective interlock relay.
H. Defective 24V transformer.
I. Defective keypad.
J. Defective ice gate cylinder.
K. Defective ice gate solenoid valve.
L. Defective agitation timer board.
M. Defective agitator motor start capacitor.
N. Hopper covers not properly installed/
closed.
A. Insufficient or no CO
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dispenser.
B. Defective 24VAC transformer.
C. Defective keypad.
D. Defective agitator motor or start capac-
itor.
E. Defective ice gate cylinder.
A. Defective ice gate cylinder.
B. Defective ice gate solenoid valve.
C. Defective keypad.
UC100 ProGate Operator's Manual
or air system, stop dispensing, shut off the
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A. Contact service agent.
B. Contact service agent.
A. Open-up/flush out drain.
B. Level unit.
C. Contact service agent. For Icemaker
problems, consult icemaker service
agent.
D. Replaced flaked ice with cube style ice.
A. Replenish ice supply as required.
C. Plug in dispenser power cord, or check
fuse or circuit breaker.
or air supply to D. Restore CO
place.
F. Contact service agent.
G. Contact service agent.
H. Contact service agent.
I. Contact service agent.
J. Contact service agent.
K. Contact service agent.
L. Contact service agent.
M. Contact service agent.
N. Make sure covers are in place and
closed.
or air supply to A. Restore CO
B. Contact service agent.
C. Contact service agent.
D. Contact service agent.
E. Contact service agent.
A. Contact service agent.
B. Contact service agent.
C. Contact service agent.
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Remedy
or air supply to dispenser.
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or air supply to dispenser.
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Publication Number: 621054211OPR