HP ProLiant ML10 v2 Quickspecs page 7

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QuickSpecs
Standard Features
Security
Warranty
Power-on password
Administrator's password
This product is covered by a global limited warranty and supported by HP Services and a worldwide
network of HP Authorized Channel Partners resellers. Hardware diagnostic support and repair is
available for three years from date of purchase. Support for software and initial setup is available for
90 days from date of purchase. Enhancements to warranty services are available through HP Care Pack
services or customized service agreements. Hard drives have either a one year or three year warranty;
refer to the specific hard drive QuickSpecs for details.
NOTE: Server Warranty includes 1-Year Parts. Warranty repairs may be accomplished through the use
of Customer Self Repair (CSR) parts. These parts fall into two categories: 1) Mandatory CSR parts are
designed for easy replacement. A travel and labor charge will result when customers decline to replace
a Mandatory CSR part; 2) Optional CSR parts are also designed for easy replacement but may involve
added complexity. Customers may choose to have HP replace Optional CSR parts at no charge.
Additional information regarding worldwide limited warranty and technical support is available at:
http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
c04567802 – DA – 15220 North America — Version 1 — March 30, 2015
The user experience around HP SUM and the SPP has been improved in
several ways, starting with the web download. A single web page provides
access to a single download containing both the latest version of HP SUM
and the latest SPP. Optional smaller subsets with only specific types of
servers or specific operating systems are offered to save on download
time. The HP SUM application provides a straightforward, intuitive user
interface that guides the user through the steps of discovery, analyses and
update, providing comprehensive information on available updates,
criticality and interdependencies. This information is also available in
reports. By providing the option of multiple local or shared repositories
which can be easily updated from hp.com, HP SUM provides the tools to
optimize stability and consistency throughout the company. While HP SUM
and the SPP recommend the combinations of firmware and system
software that HP has found to be the best practice, the application gives
customers the flexibility to set their own specific baseline.
The Service Pack for ProLiant has been rigorously tested with specific
attention for interaction between firmware, drivers and agents both within
the server as well as in interaction with the BladeSystem enclosure
components (Onboard Administrator and Virtual Connect). This testing
ensures the highest quality as well as providing the input for HP SUM to
deploy updates taking into account all interdependencies, when
determining the correct updates and order of update deployment.
NOTE: The Service Pack for ProLiant (which includes HP SUM) can be
downloaded from http://www.hp.com/go/spp/download. More information
can be found: http://www.hp.com/go/SmartUpdate,
http://www.hp.com/go/spp
HP ProLiant ML10 v2 Server
and
http://www.hp.com/go/hpsum
Page 7

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