Cable Modem Label
The cable modem label is located on the bottom of your SB6190. It contains the cable modem
ID that you may need when contacting your service provider or ARRIS Technical Support.
To receive Internet service, contact your service provider for assistance. You may need to
provide the following information listed on the cable modem label:
Cable modem Model name (SB6190)
Cable modem MAC address (HFC MAC ID)
Cable modem Serial number (S/N)
PN 365-095-28610 x.3
Copyright 2016 ARRIS Enterprises, LLC. All rights reserved.
Figure 3:
Sample SB6190 Cable Modem Label
Chapter 3: Product Overview
SURFboard SB6190 Cable Modem User Guide
14