Troubleshooting Flowchart; Solution - HP 5920 series Troubleshooting Manual

Troubleshooting flowchart

Figure 14 Troubleshooting Layer 2 packet loss failure

Solution

To resolve the problem:
1. Verify that no error packets have been received on the local port:
a. Execute the display interface command and check for error packets.
<Sysname> display interface Ten-GigabitEthernet1/0/36
Ten-GigabitEthernet1/0/36 current state: UP
Line protocol state: UP
IP Packet Frame Type: PKTFMT_ETHNT_2, Hardware Address: 000f-e200-002b
......
Last 300 seconds input:
Last 300 seconds output:
0 packets/sec 10 bytes/sec 0%
0 packets/sec 10 bytes/sec 0%
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