Failure To Send Packets; Symptom; Troubleshooting Flowchart; Solution - HP 5920 series Troubleshooting Manual

Failure to send packets

Symptom

A port is up, but it cannot send packets.

Troubleshooting flowchart

Figure 11 Troubleshooting failure to send packets

Solution

To resolve the problem:
1. Verify that the ports at both ends are up.
2. Examine the packet statistics of the port:
a. (Optional.) Use the reset counter interface command to clear the packet statistics of the port.
This command resets all packet counters to 0, so that you can view the statistics changes more
clearly.
b. Use the display interface command to verify that the number of outgoing packets is
accumulating.
c. Verify that the number of error frames is not accumulating.
If the number of error frames is accumulating, remove errors, see
CRC errors) on a
3. Verify that the port configurations do not affect packet sending:
a. Use the display interface brief command to verify that the port configurations are correct.
port."
31
"Error frames (for example,