Write Problems - Plextor H/H DVD Writer User Manual

Write Problems

Symptom Possible Cause
Cannot write to a Authoring software used
disc does not support your
DVD writer
Disc inserted upside down Reinsert the disc label side up.
Insufficient hard disk
capacity
No power
IDE/Serial ATA cable not
properly connected
USB cable isn't connected
properly.
Writing errors Defective or damaged
occur disc
Insufficient hard disk
capacity
Drive not IDE/Serial ATA cable not
recognized properly connected
USB cable is not
connected properly
between the computer
USB port and the drive.
Authoring software used
does not support your
DVD writer
Cannot write at DVD/CD media not
highest speed compatible with high
speed
Solution
Use the authoring software provided with the DVD writer.
If using other software, contact the software supplier (or check the
appropriate website) to ensure that it supports your DVD writer.
Ensure that 1.2 to 2 times the capacity of the write data is available
on hard disk. (Required capacity may vary according to write
method.)
Ensure that the power cord is connected securely (at all
connections).
Ensure that the IDE/Serial ATA cable and connectors are not
damaged (check the pins carefully), and both sides are connected.
Ensure that the USB cable and connectors are not damaged, bent
or dented. Check especially the pins.
Always use high-quality media.
Always handle discs with care and keep them clean. Deep
scratches, fingerprints, or other contaminants on a disc's surface
can make it unreadable.
Ensure that 1.2 to 2 times the capacity of the write data is available
on hard disk. (Required capacity may vary according to write
method.)
Ensure that the IDE/Serial ATA cable and connectors are not
damaged (check the pins carefully), and both sides are connected.
Ensure that both connectors of the USB cable is properly
connected to the USB ports on the computer and the drive.
Use the authoring software provided with your DVD writer.
If using other software, contact the software supplier (or check the
appropriate website) to ensure that it supports your DVD writer.
Use media rated for the highest speed your drive can write to.
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