Canon MG7500 series Online Manual page 939

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Cause
The paper loaded in the cassette 2 is jammed because the paper output tray is closed.
Action
If the paper loaded in the cassette 2 is jammed because the paper output tray is closed, open the paper
output tray then remove the paper following the procedure below.
If you can see the jammed paper at the paper output slot:
If you cannot see the jammed paper at the paper output slot:
Note
• If you need to turn off the machine to remove jammed paper during printing, touch the Stop button to
cancel print jobs before turning off the machine.
Watch the movie (Windows)
Watch the movie (Mac)
• If you can see the jammed paper at the paper output slot:
If you can see the jammed paper at the paper output slot, remove the paper following the procedure
below.
1. Pull the paper out slowly.
Hold the paper with your hands, then pull the paper out slowly not to tear it.
Note
• If you cannot pull the paper out, turn the machine off and turn it back on. The paper may be
ejected automatically.
• If the paper tears and you cannot remove the jammed paper from the paper output slot,
remove the paper from inside the machine.
Paper Is Jammed inside the Machine
2. Reload the paper, and tap OK on the touch screen of the machine.
If you turned off the machine in step 1, all print jobs in the queue are canceled. Reprint if
necessary.
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