Argox amigo series User Manual

Argox amigo series User Manual

Desktop barcode printer

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Amigo Series
Desktop Barcode Printer
User's Manual
Proprietary Statement
This manual contains proprietary information of Argox Information Co., Ltd. It is
intended solely for the information and use of parties operating and maintaining the
equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the expressed written
permission of Argox Information Co., Ltd.
Product Improvements
Continuous improvement of products is a policy of Argox Information Co., Ltd. All
specifications and signs are subject to change without notice.
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that the interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into a different outlet on a different circuit.
Consult the dealer or an experience Radio/TV technician for help.
This unit was tested with shielded cables on the peripheral devices. Shielded cables
must be used with the unit to insure compliance. The user is cautioned that any changes
or modifications not expressly approved by Argox Information Co., Ltd. could void the
user's authority to operate the equipment.
Liability Disclaimer
Argox Information Co., Ltd. takes steps to assure that the company's published
engineering specifications and manuals are correct; however, errors do occur. Argox
Information Co., Ltd. reserves the right to correct any such errors and disclaims any
resulting liability. In no event shall Argox Information Co., Ltd. or anyone else involved
in the creation, production, or delivery of the accompanying product (including
hardware and software) be liable for any damages whatsoever (including, without
limitation, damages for loss of business profits, business interruption, loss of business
information, or other pecuniary loss) arising out of the use of or the results of use of or
inability to use such product, even if Argox Information Co., Ltd. has been advised of
the possibility of such damages.
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Summary of Contents for Argox amigo series

  • Page 1 Argox Information Co., Ltd. has been advised of the possibility of such damages.
  • Page 2: Table Of Contents

    For Windows Vista................73 Table of Contents Troubleshooting..............76 Getting Started ..............5 LED Diagnosis ..............76 Unpacking................5 Miscellaneous ...............79 Package Contents................6 Recovery................80 Connecting the Power Supply..........7 Caring for Your Printer ............81 Getting to Know Your Printer ........... 8 Cleaning................81 Parts and Features ..............
  • Page 3: Getting Started

    Getting Started Congratulations on choosing the Argox Amigo Series desktop barcode printer. This user’s manual will help you get to know your new printer. The manual includes a guide to operating the printer as well as related information on troubleshooting, maintenance, and technical reference.
  • Page 4: Connecting The Power Supply

    Getting to Know Your Printer Connecting the Power Supply Connect the power supply as below. The illustrations that follow describe the Amigo’s parts, features, controls, and indicators. WARNING: Do not operate the printer and power supply in an area where they might get wet. Parts and Features Make sure the power switch is in the "O"...
  • Page 5: Controls And Indicators

    Controls and Indicators The printer’s controls and indicators are shown in the diagram Media Hanger below. The following table explains control and indicator functions. Release Levers Ready Indicator Top Cover Ribbon Pick-up Holder Power Indicator Ribbon Supply Holder Thermal Printhead Feed Button Power Switch...
  • Page 6: Loading Ribbon And Media

    Control / Function Loading Ribbon and Media Indicator On turns on normal operation  Power Switch This section describes how to load ribbon and media in the Amigo Off turns off power  Series printers. Note: Turn power off before connecting or disconnecting cables Loading a Ribbon Green light shows printer power on...
  • Page 7 Media Compartment Release Lever Print Head Module 4. Unwrap the ribbon roll pack and separate the ribbon roll and the bare core. 5. Attach the edge of the ribbon on the bare core and wind it a little bit onto the core. 6.
  • Page 8 7. Turn back the print head module and then insert the bare core into the pick-up holder. (First snap in the right side, then the left side.)
  • Page 9: Loading Media

    8. Turn the wheel of the print head module to ensure the ribbon is tightly wound. The Amigo Series printers offer three different loading modes: 9. Press down the print head module on both sides firmly till you standard, peel-off, or with a cutter.
  • Page 10 2. Remove the media hanger. 3. Load the media roll onto the hanger. 4. Unlatch the print head module. 6. Lead the labels through the media guides with the other hand. 5. Open the peeler cover to allow the labels through the slot. The media guide adjusts centrally to fit with different label widths.
  • Page 11 7. Press the print head module down firmly on both sides until you 8. Close the top cover and turn on the printer or press the feed hear a snap. button if the printer is already on. Print Head Module Feed Button...
  • Page 12: Peel Off Mode

    Peel Off Mode 3. Plug in the dispenser connecter. 4. Mount the dispenser module. 1. Unscrew the two screws behind the peeler cover. 2. Remove the peeler cover. Dispenser Connecter Screw Dispenser Module...
  • Page 13 7. Press down the print head module firmly until you hear a snap. 8. Close the top cover and turn on the printer or press the feed button if the printer is already on. 5. Secure the two screws behind the peeler cover. 6.
  • Page 14: Cutter Mode

    9. Press the feed button and the label backing paper will come out from the slot under dispenser. Cutter Mode 1. First plug the cutter baby board into JP29 on the main board. Note: The feed button does not make the printer peel. Peeling 2.
  • Page 15 4. Unscrew the screw on the printer module. 6. Plug in the cutter connecter. 7. Secure the screw of cutter module. 5. Remove the tear off bar. Cutter Connecter Screw Screw Tear Off Bar Cutter Module...
  • Page 16 8. Lead the label through the media guides and cutter slot. 10. Close the top cover and turn on the printer, or press the feed 9. Press down the print head module firmly on both sides until you button if the printer is already on. hear a snap.
  • Page 17: Configuration

    Resetting to Factory Default Settings Configuration 1. Turn on the printer and wait for 5 or more seconds. This section discusses calibration, printing configuration and 2. Press the "Feed" button for 10 seconds, and the "Ready" resetting the printer to factory defaults. indicator and "Power"...
  • Page 18: Computer Connections

    Computer Connections Note: You must insert the power supply’s barrel connector into the power jack on the back of the printer before connecting communication cables. This printer comes with a nine-pin Electronics Industries Association (EIA) RS-232 serial data interface, a standard Centronics parallel interface and a USB interface (except the A-150 model).
  • Page 19: Parallel Interface Requirements

    Parallel Interface Requirements Communicating with the Printer The required cable must have a standard 36-pin parallel The bundled printer driver can be applied to all applications under connector on one end, which is plugged into the parallel port Windows 98/2000/2003/Windows XP and Windows Vista. With located on the back of the printer.
  • Page 20 5. After the related files 3. Select a driver for your have been copied to printer and click "Next". your system, click “Next”. For 203 dpi modes with 4 inches print width, you should select Label Dr. 200 (4 inch model). 6.
  • Page 21: Installing Usb Driver (Windows 98 Only)

    Hardware Wizard” will 3. If you install new bar code application software such as pop, click “Next”. Bartender Ultra Lite, you should activate the seagull driver for Argox printers. 4. Select ”Search for the best driver for your device. (Recommended)”, click “Next”.
  • Page 22 5. Select new driver location, Click” Next” 7. Click “ Finish” 6. Click “ Next” 8. Click “ Next”...
  • Page 23: Installing Printer Driver (Windows 98 Only)

    Installing Printer Driver (Windows 98 Only) 13. Select“ Win98” 14. Click” OK” 9. Select” Search for the best driver for your device ( Recommended)”. 10. Click” Next” 15. Click” Next” 11. Select” Specify a location” 12. Click” Browse” and choose Label Dr.
  • Page 24: Installing The Usb Driver (Plug And Play)

    Installing the USB Driver (Plug and Play) 17. Click” Finish” Note: The printer driver needs to install version 1.4.00 or later and support “USB Plug and Play” for Windows XP, Windows 2003 and Windows 2000. 1. Extract the PrinterDriver.exe to the fixed route. (“C:\Label Dr.
  • Page 25 5. Select “Search for the best driver in these locations” and choose “Include this location in the search”. Input the location of the printer driver, click “Next”. 6. Select “Continue Anyway”.
  • Page 26 7. Click “Finish”. 8. The Label Dr. 200 (4 inch model) printer is added in...
  • Page 27: Installing The Usb Driver In Windows Vista (Plug And Play)

    “Printers and Faxes”. Installing the USB Driver in Windows Vista (Plug 9. Reboot the system. and Play) 10. The system assigns the USB port for Label Dr. 200 (4 1. Extract the PrinterDriver.exe to the fixed route. (“C:\Label inch model) printer Dr.
  • Page 28 6. Select “I don’t have the disk. Show me the other options.” 7. Select “Browse my computer for driver software (advanced) “.
  • Page 29 8. Input the location of printer driver. (“C:\Dr200 Printer 9. Select” Install this driver software anyway” 10. The related files start to copy to your system. Driver_ x86\Win Vista\4 inch mode”, for example)
  • Page 30: Setting Parameters

    11. After the installation is complete, click “Close”. Setting Parameters After installing the driver, follow the path below to set parameters: Windows 98/ 2000/ 2003: Start → Settings→ Printers→ Label Dr.→ Properties Windows XP: Start → Settings → Printers and Faxes → Label Dr. →...
  • Page 31: For Win 98

    Parameters include: For Win 98 Ports Select the IO port to link with the printer. Ports The port may be parallel (LPT), serial (COM), USB, network port, or file. In the Properties menu: Paper size Select the proper size. If there is no →...
  • Page 32 Output bin Create a custom size (Accessory setting) In the Properties menu: In the Properties menu: → Click "Paper" → Click "Paper" → Select "Custom" → Click "More Options" → User-Defined Size → Select Enable w/o → Set a custom size cutter, peeler →...
  • Page 33: For Win 2000

    For Win 2000 Orientation Page order In Printing Preferences: Ports → Click "Layout" → Select "Portrait" or In the Properties menu: "Landscape" → Click "Ports" → Click "Page order”" → Select the IO port → Select "Front to Back" → Click "OK" or "Back to Front"...
  • Page 34 Paper size setup Create a custom size In Printing Preferences: In the Printers menu: → Click tag "Layout" → Right click → Click button "Advanced" → Select "Server → Click "button Customize" Properties" → Select "paper size" or → Enter a form name for add new paper size.
  • Page 35: For Win Xp

    For Win XP Orientation Page order Ports In Printing Preferences: → Click "Layout" In the Properties menu: → Select "Portrait" or → Click "Ports" "Landscape" → Select the IO port → Click "Page order”" → Click "OK" → Select "Front to Back" or "Back to Front"...
  • Page 36 Paper size setup Create a custom size In Printing Preferences: In the Printers menu: → Click tag "Layout" → Right click → Click button "Advanced" → Select "Server → Click button "Customize”" Properties" → Select "paper size" or → Enter a “Form name” add new paper size.
  • Page 37: For Windows Vista

    For Windows Vista Paper Size Copy Count Print Quality Ports (Speed) In the Properties menu Output Bin → Click "Ports" (Accessory setting) → Select the IO port → Click "OK" Printinh Preferences menu →Click” Layout” →Click” Advanced” button →Click each item to select the parameters →Click “OK”...
  • Page 38: Troubleshooting

    Paper Size Setup or Troubleshooting Create a Custom Size Normally, when the printer is in not working properly, the Printing Preferences menu "Power" LED blinks continuously, and printing and →Click” Advanced” button communication between the host and printer stops. →Click” Customize” button →Select”...
  • Page 39 LED Indicators: Only the Ready LED blinks LED Indicators: Power and Ready LEDs blink alternately Power LED Ready LED Power LED Ready LED Possible Problems Solutions Remarks Possible Problems Solutions Remarks Print head too hot Printing will stop until Ribbon out Supply the ribbon roll Not applicable to direct thermal...
  • Page 40: Miscellaneous

     Poor printout quality: Miscellaneous The ribbon may not be qualified.  The media may not be qualified.  If the host shows "Printer Time out"  1. Check if the communication cable (parallel or serial) is Adjust the Darkness (heat temperature). ...
  • Page 41: Caring For Your Printer

    Caring for Your Printer Replacing Thermal Print Head Adhesives and coatings of media can over time transfer onto the printer components along the media path including the thermal print head and media sensor. This build-up can accumulate dust Switch off the power and wait for both LEDs to go off. and debris.
  • Page 42: Technical Reference

    Technical Reference Loosen the 4 screws (A) to take out the print head from the print head module (1) and (2). General Specifications Unplug the two print head cables from the connectors on the print head to take out the old print head. Specifications A-2240 A-2240E...
  • Page 43: Fonts, Bar Codes And Graphics Specification

    ARGOX PPLA, PPLB and PPLZ Language Fonts, Bar Codes and Graphics Specification Windows Driver (98/2000/2003/XP/Vista) Software Label editing software – ArgoBar/ Bartender The specifications of fonts, bar codes and graphics depends on Print Utility Roll-feed, die-cut, continuous, fan-fold, tags, ticket in the printer emulation.
  • Page 44: Interface Specifications

    Notes: Interface Specifications 1. The bare core for the ribbon must be 11 cm in length. It USB Interface should have two opposite slits at two ends. If the ribbon itself is less than 11 cm, it must be aligned with the bare core at the left end when you install it.
  • Page 45: Serial

    Serial Connection with host The RS232 connector on the printer side is a female, DB-9. Host 25S Printer 9P Host 9S Printer 9P (PC or compatible) (PC or compatible) Direction Definition DTR 20 …… 1 DSR DTR 4 …… 1 DSR RxData DSR 6 ……...
  • Page 46: Parallel (Centronics)

    Parallel (Centronics) Printer Terminal/Host Pin 2- RxData ……… TxData Pin 3- TxData ……… RxData The parallel port is a standard 36-pin Centronics connector. Pin assignments are as follows: Pin 5- Ground ……… Ground Direction Definition Direction Definition In general, as long as the data quantity is not too large and you /STROBE SELECT use Xon/Xoff as flow control, it will be problem free.

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