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Using The Worldwide Web; Preparing To Call Technical Support - HP 14-in-1 Media Card Reader User Manual

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Using the Worldwide Web

For the online access to technical support information, self-solve tools, online assistance, community
forums or IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to
http://www.hp.com/support.

Preparing to Call Technical Support

If you can not solve a problem using the troubleshooting tips in this section, you can contact
Technical Support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support
go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Have the following information
available when you log in:
Serial number of the computer in which the accessory is installed.
Purchase date on invoice.
Condition under which the problem occurred.
Error messages received.
Hardware configuration.
Hardware and software you are using.
Using the Worldwide Web
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