Appendix - Canon EOS M5 User Manual

Appendix

Helpful information when using the camera
Troubleshooting
If you think there is a problem with the camera, first check the following.
If the items below do not solve your problem, contact a Canon Customer
Support Help Desk.
Power
Nothing happens when the power switch is set to [
● Confirm that the battery pack is charged (= 19).
● Confirm that the battery pack is inserted facing the correct way (= 20).
● Confirm that the memory card/battery cover is fully closed (= 20).
● Dirty battery terminals reduce battery performance. Try cleaning the terminals
with a cotton swab and reinserting the battery pack a few times.
The battery pack runs out of power quickly.
● Battery performance decreases at low temperatures. Try warming the battery
pack a little by putting it in your pocket, for example, ensuring that the terminals
do not touch any metal objects.
● Dirty battery terminals reduce battery performance. Try cleaning the terminals
with a cotton swab and reinserting the battery pack a few times.
● If these measures do not help and the battery pack still runs out of power soon
after charging, it has reached the end of its life. Purchase a new battery pack.
The battery pack is swollen.
● Battery swelling is normal and does not pose any safety concerns. However, if
battery swelling prevents the battery pack from fitting in the camera, contact a
Canon Customer Support Help Desk.
The camera makes a noise when turned on or off with an EF-M lens
attached.
● When you turn off the camera, the aperture narrows to prevent light from entering
the camera. This protects internal components.
Before Use
Basic Guide
Advanced Guide
Camera Basics
Auto Mode /
Hybrid Auto Mode
].
Other Shooting Modes
P Mode
Tv, Av, M, C1, and C2 Mode
Playback Mode
Wireless Features
Setting Menu
Accessories
Appendix
Index
185