Troubleshooting - TRENDnet TEW-737HRE User Manual

TRENDnet User's Guide

Troubleshooting

Situation: I typed http://tew-737hre but I am not able to access the unit.
What should I do?
Solution:
The host name resolution is good for most systems, including Windows,
OS X, and iOS. Please enter the IP address (default: 192.168.10.100) if you
experience difficulty in accessing the range extender.
Proceed following steps for correct name resolution.
1. Turn the TEW-737HRE's power switch on.
2. Reset the device to factory default settings by pushing the reset
button for 5 seconds.
3. Make sure you have a good wireless connection to the default SSID:
TRENDnet737 or connect to the TEW‐737HRE using a network
cable.
4. Make sure your laptop/PC is not joined to any network domain.
5. Open a browser and type http://tew‐737hre (You must lead
with http:// to resolve the host name)
Situation: How do I reset the device to factory default?
Solution:
1. Use a pin such as a staple to press and hold the reset button at the
bottom of the TEW-737HRE for 5 seconds.
2. You can also reset from the management page.
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Situation: I typed http://192.168.10.100 but I am not able to access the
unit. What should I do?
Solution:
1. Turn the TEW-737HRE's switch on.
2. Reset the device to factory default settings by pushing the reset
button for 5 seconds.
3. Make sure you have a good wireless connection to the default SSID:
TRENDnet737 or connect to the TEW-737HRE using a network
cable.
4. Make sure your computer has no other network connections. For
example, if you access TEW-737HRE through wireless, disconnect
your Ethernet cable.
5. Open a browser and type http://192.168.10.100
How do I make sure my unit is connected to a router or an AP?
Situation:
Solution:
The LED will turn solid green when the TEW-737HRE is successfully
connected to a router or an AP.
How can I access the TEW-737HRE once it is setup?
Situation:
Solution:
You can use its host name (http://tew-737hre) or IP address to access the
TEW-737HRE. After repeater setup, the TEW737HRE will get an IP
address from your router (DHCP). Check the DHCP client list on your
router if you want to access the TEW-737HRE with its IP address.
TEW-737HRE
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