After-Sales Service - Siemens WM14E462GB series Instruction Manual And Installation Instructions

Faults
NO appears in the dis-
play panel in reload
mode.
YES appears in the dis-
play panel in reload
mode.
If you cannot correct a fault yourself (after switching off/on) or a repair is required:
Turn the programme selector to Off. Appliance is switched off.
■
Unplug the mains plug from the socket.
■
Turn off the water tap and call the after-sales service.
■
4

After-sales service

If you cannot rectify a fault yourself
A f t e r - s a l e s s e r v i c e
(Faults and what to do about
them~ Page 25 ), please contact our
after-sales service. ~ Cover page
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
Please give the after-sales service the
product number (E-Nr.) and the
production number (FD) of the
appliance.
Product number
You can find this information
(*depending on the model):
On the inside of the washing machine
door*/in the opened service flap* and
on the rear of the appliance.
Cause/remedial action
Water level too high. Not possible to add laundry. Close the washing
■
machine door immediately, if necessary.
Select Start/Reload to continue the programme.
■
The washing machine door is unlocked. It is possible to add laundry.
Production
number
After-sales service
Trust the expertise of the
manufacturer.
Contact us for assistance. By doing so,
you will ensure that the repairs are
carried out by trained service personnel
using genuine spare parts.
en
27